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Property highlights

Free WiFi

Places of interest:

Inverness Museum and Art Gallery (0.1 miles)
Show map Mercure Inverness Hotel

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Newest reviews for Mercure Inverness Hotel

  • Jennifer
      United Kingdom
    22 August 2014

    wifi staff location

    noise broken down lift, leaking roof with buckets everywhere dirty carpets damp smell banging doors because they are impossible to close quietly uncomfortable entrance to room - extra narrow and door on vicious spring

    4.6

  • Anonymous
      Belgium
    19 August 2014

    Nothing specials

    Breakfast, toppings for bread curtains dirty rusty bin wet walls

    4.2

  • George
      United Kingdom
    19 August 2014

    Location was perfect central for all we needed

    7.9

  • Anna
      United Kingdom
    12 August 2014

    Location was great, breakfast lovely and bed nice and comfy. Was lovely to get upgraded to a superior room.

    Parking is horrific, too tightly packed - couldn't get our baby out of our car! Bathroom needs upgrading - very tired looking and shower very temperamental. Also lift very small for pram to fit in.

    7.9

  • Anonymous
      Canada
    8 August 2014

    The night we were there it was warm so we had to have the window open. There was a lot if street noise.

    7.5

  • Derek
      United Kingdom
    5 August 2014

    Reception staff were welcoming and polite. Location is very good.

    Bathroom needs updating. Restaurant very poor. "The Carvery" was no more than a canteen collect your food arrangement.

    5.8

  • John
      United Kingdom
    3 August 2014

    We travelled by train to Inverness and had no trouble taking the short walk to the hotel. Our room had a view of the riverside and was most comfortable. An evening meal in the hotel was very good. Next day the hotel minded our luggage until the afternoon when we left for the next part of our journey.

    Nothing to complain about.

    9.2

  • Andrew
      United Kingdom
    3 August 2014

    Room was nice, Breakfast was very good, staff were pleasant. What's not to like?

    All was good.

    8.8

  • Robin
      United Kingdom
    3 August 2014

    near railway station

    dated.

    7.5

  • Colin
      United Kingdom
    1 August 2014

    Nothing

    Every thing

    3.8

  • Maureen
      United Kingdom
    31 July 2014

    The location

    We paid £150 for one night stay, room only. The room was supposed to be a premier room but I could find nothing "premier" about it.

    6.7

  • Margaret
      United Kingdom
    31 July 2014

    The location

    Front rooms of hotel can be noisy at night

    8.8

  • George
      United Kingdom
    29 July 2014

    I liked the well mannered staff and the toiletries in the bathroom. The were plenty of lots of tea and a coffee maker and kettle. We enjoyed the meals and how well they were presented. The staff were very friendly in the dining room as well. We would use this hotel again.

    There was nothing that I didn't like that couldn't be fixed. The bath was old and stained but not dirty.

    10

  • Luis
      Spain
    24 July 2014

    location nice beds clean

    floormat that makes me snooze needs a lot of refurbishment no air conditioning dirty windows noisy bathrooms ugly building crampy janitor room visible from my room trojan wifi

    6.7

  • Judy
      New Zealand
    24 July 2014

    Handy to the railway station and in the middle of town . Friendly staff. Comfortable room.

    9.6

  • Amanda
      United Kingdom
    21 July 2014

    Housekeeping knocked at the door at 9.30am. And when I answered she said she would come back.

    10

  • Keith
      United Kingdom
    21 July 2014

    Location & breakfast, swimm pool

    Our room was near the street and very noisy

    8.3

  • Robert
      United Kingdom
    21 July 2014

    Easy access to the town center.

    Very poor quality of the the windows to keep out the drunken street noise. Not a very good night stay.

    5.8

  • Ronald
      Australia
    21 July 2014

    Staff were.friendly

    Dinner menu was poor. Mattress was terrible could feel the springs..no air conditioning and had to close the window to keep out the drunken street noise..not a very good night..

    4

  • Frances
      United Kingdom
    18 July 2014

    The room was noisy as it was above a lot of bars but the double glazing helped blot this out. Spent a lot of time watching the antics going on below in the street with great amusement. I liked the fact that we were only a minute away from all the shops and found it convenient that I could pop back and forth to our room with my purchases.

    The wifi connection was really slow and practically non existent. The fact it was available as part of the package was the main reason we picked this hotel above others

    9.6

  • Anonymous
      United Kingdom
    18 July 2014

    Great location, spacious room, comfortable bed, good breakfast,

    While staying at mercure hotel, I was booked in the privilege room, was dissatisfied as the bathroom was very small and the bedroom walls were very grubby, also the bath started back flowing dirty water through the night and was very noisy. Price too much for what we got. Will not be rushing back.

    7.1

  • Annie
      United Kingdom
    18 July 2014

    all is great

    10

  • Marlene
      United Kingdom
    17 July 2014

    Central location

    Safe didn't work. Only got 1 bath towel & 1 hand towel between 2 people on 2nd day. Shower was difficult to control.

    7.9

  • Hazel
      United Kingdom
    15 July 2014

    Excellent location, comfortable room and very pleasant and helpful staff.

    10

  • Anonymous
      United Kingdom
    15 July 2014

    Great location, great room, lovely staff, really clean. recommend it to anyone.

    Nothing

    9.6

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