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Church St, Inverness, IV1 1QX, United Kingdom – Show map
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118 properties in Inverness
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451 verified reviews
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Mercure Inverness Hotel's staff speak: English
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Food & Drink
Restaurant, Bar, Breakfast in the room
WiFi is available in all areas and is free of charge.
Public parking is possible on site (reservation is not needed) and costs GBP 2 per day.
Room service, 24-hour front desk, Express check-in/check-out, Dry cleaning, Meeting/banquet facilities, Fax/photocopying
Newspapers, Safety deposit box, Non-smoking rooms, Lift, Heating, Non-smoking throughout
From 14:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
The maximum number of extra beds/children's cots permitted in a room is 1.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 451 reviews
Value for money
Show reviews from:
Overlooking Inverness Castle, Best Western Palace Hotel & Spa is a stylish city-centre hotel with a leisure club and spa.
Score from 589 reviews Very good
The Glen Mhor Hotel offers Victorian townhouses and apartments located on the banks of the River Ness, a 3-minute walk from Inverness city centre and a 15-minute drive from Loch Ness.
Score from 1501 reviews Very good
Pentahotel Inverness is just 200 metres from the city's train and bus stations. A 20-minute drive from the shores of Loch Ness, it offers free WiFi, colourful rooms and a 24-hour front desk.
Score from 611 reviews Very good
Just outside Inverness centre, this modern hotel is a 15-minute drive from Inverness Airport. The Thistle Inverness Hotel features a leisure centre, free parking and a traditional restaurant.
Score from 264 reviews Good
The central location, level of comfort and amenities led to a very enjoyable stay. The room was very comfortable and with the river view gave added enjoyment.
The resteraunt prices were high
The wifi service & the window facing the street. The receptionist was quite helpful & nice.
The size of d wardrobe, quite tiny.
Location,breakfast and hotel was warm and clean
No swimming pool,they must get it back and in double room with me and my wife but with one bathrobe and one pair slippers,they shouldnt say when booking room ,bathrobes also one set of towels
The position of the hotel. The ease of parking. The ease of checking in and out. Staff were friendly. Facilities (we didn't use due to time, but value them for another time). Half the guests had a river view that was lovely. (5 x twin rooms).
The shower! The shower in 516 is like standing under a dripping drain pipe. Others in the group reported a great power shower, but it was cold, so seems most of the group were unhappy with the shower facilities. As a group of women on a night away, we weren't asking for much, but a decent shower was one of them, so very disappointing.
good central location, good staff i have stayed here before and would again, but next time will take my own pillows.
the heat in the room and very poor pillows made it a sleepless night
View of river from our room and closeness to the town
Small room, bed squashed up against wall so you had to climb over other person to get out. Bathroom needs refurb...no hot water for shower in the morning. The noise of the other guests, police had to be called. This is the third visit to the hotel and the second time we have had problems with noisy guests keeping us awake all night and quite scary. No apology from staff. Pool was not open, would have been nice to be told before we booked as would have chosen a different hotel. Will not be visiting this hotel again.
Nothing about this hotel was to like. Good Italian restaurant round the corner.
Never got the room we booked. Very noisy from outside All night till 3.30am. We got moved to a different room for 2nd night. No noise from out side!! Instead guests spilling back to their rooms between 2&4am fighting & shouting causing so much disturbance the Police were called to several rooms!!! We had No hot water for a shower & had to boil the kettle to get washed. On using the lift down to breakfast we noticed the walls & floor of the lift were splattered in Blood!! We had breakfast & weren't willing to stand in a very long queue behind people complaining. On leaving the hotel to our car we practically had to climb over 40to50 Service men lying sleeping & simply lazing about all over the floor. We couldn't get away quick enough. So much for our break before a very busy period of working in a very busy hospital ward over Christmas & New Year.
location is abit noisy
Bed was really comfy.
Not having the pool or Suns open because this is why we booked not on your web to say it closed 10 months ago very disappointed
close to all amenities ie the pubs restaurants & clubs the beds were comfy enjoyed my stay
Staff were very friendly and helpful. Beds were very comfortable.
Needs modernised and the bathroom in our room needs money spent on it to update it. Cracked tiles and stained bath.
-Staff were great -Asked for an extra bed for child they made a lovely bed -Hotel near shopping centre, train station - Breakfast plenty of choise
This hotel is not suitable for people who like a good night rest!!!! Noise: -Doors bang all night because of mechanism on closing them -Toilet does not flush properly, takes 3 times. Plumming noises. - Pubs across street with drunken shouting people standing outside - Roadworks start at 5 am Location: -Parking open to public so not much space - Roadworks in front of hotel so difficult acces -Diversion through city across 2 bridges to park due to roadworks
The hotel room we were in has clearly been up graded, the hotel was badly needing upgraded from when we stayed there last.... So that was good that it's slowly getting done..... Also the staff were very friendly and nice....
Didn't like that the swimming pool, sauna, gym etc was closed..... There were no mention when I booked the hotel that the swimming pool was closed.... Spoke to a member of staff and they said it was closed from end of August, that is just ridiculous and quite annoying as that was one of the reasons I booked your hotel, it makes me think if I would choose the hotel again, I mean you go off for a relaxing weekend and there's nowhere to chill/relax......
the gym, room facilities, staff
Nice bar and lounge,good size bedroom
TV did not work
very helpful staff, excellent room, good food
Extremely helpfull & curteous Staff A very clean and well maintained Hotel Excellent Breakfast menu and presentation
Age of the Hotel and the need for re-furbushment Noise during the night Young revellers/doors banging during weekend
Central location close to shops and restaurants - although the fact that the road works meant I had to take a long detour was not ideal but not the Hotel's fault. No traffic noise.
I was upgraded to the 5th floor due to problems with my original room. the new room was a Suite and was comfortable but did not provide T bags etc. It had a coffee perculator, but as I am a tea drinker this was not ideal. Sometimes it is the small things that make the difference. Rubbish shower.
Very clean and comfortable
The building work that went on until quite late in the day
Central location. Very comfortable beds. Free WiFi
Bathrooms in need of refurbishment.
Very well located for people using public transport, being only a few minutes' walk from the railway and bus stations. Comfortable temperature - not roasting hot. Staff helpful and courteous.
Lighting in the bathroom could be improved, especially for using the mirror.
Great location, very friendly staff, did not eat or use facilities so can't comment on them, wi-fi good tho.
The shower was a bit slow and did not like the curtain, but otherwise ok
Centre of town Free parking - though small
Average 3* property Cleanly kept but oldish.
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