Mercure Inverness Hotel  

Breakfast was really good and the lady who served us was very nice.

The water running down the walls in our bedroom. The slamming of doors all night ie the doors where not sound proof.

Location

Seemed a bit short staffed. We went to the bar and although we were noticed the barmaid went off to deal with something else and did not bother to ask us to wait a moment. We waited 5 minutes and then decided just to go out to a local bar

Location and price

Noise was an issue wih pub outside and rooms next door

Just being able to relax

The room was very very small not what we expected. Only able to get in or out of bed on one side

Location excellent

Surly, untidy, unhelpful staff. Bed had ridge down the centre where the two mattresses met. Room wasn't ready for check-in at 2.45. Toilet would hardly flush. Was on 5th floor and strange, damp smell all along corridor.

I liked everything. Staff very nice, rooms very nice clean and comfortable. I could have stayed longer. Very good value

Central location and good car parking facility

No heating in the bathroom

The location in relation to travel, ie busses/trains

The hotel is rather worn and there was a smell of damp in the corridors (top floor) from what appeared to be leaks from the roof and windows. The room was quite cold despite the radiator being very hot but the staff did provide extra heat and bedding.

I found the hotel to be clean and welcoming. The room was lovely , clean and spacious. I also enjoyed the use of the swimming pool and sauna.

The car park was jammed packed upon arrival however we did manage to get parked eventually. The noise from the street was quite loud even though we were 4 floors up and the breakfast at £10 per person was a bit to expensive for my liking.

I left a small I phone attachment in my room, and rang to ask if iy had been found...it hadn't, but was defintely there...I Left my mobile number, but they did not ring to say that they at least hadn't found it. That apart, no complaints

We liked the friendliness of the staff and the option of the swimming pool for the children.

Nothing of interest was really poor about the hotel.

Friendly staff, fitness facilities, great central location

Windows were draughty and duvet not heavy enough so it was a bit cold at night

Hotel room was very small. Bed was very uncomfortable. Price was high compared to other hotels in the area.