Ramada Inverness

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Extremely noisy both from night clubs, loud people noises all night and early morning trucks. Hot water was extremely difficult to manage and safe was not secure in room - loose on shelf. Quiet room was offered but was not available for the 3 nights we stayed and also for an Pnd 20 extra per night which amounted to more than an extra aud100 for our stay - so we did not take up

Very comfortable and efficiently run with a relaxed feel about the place.

Known level of service expected and obtained, facilities in hotel good leisure etc

Good quality clean rooms in excellent location

There was a swimming pool

I wasn't told that we'd have a disabled bathroom in our hotel room. When requesting another room, with a normal bathroom, the lady at reception desk was of no help and did not sympathise with our situation. It should state, when booking, what facilities you are going to receive. I thought it was stupid giving two non-disabled people a room with disabled facilities.

Centrally located. Opposite Railway Station. Bus Station nearby. Shops and hotels nearby. High Street within walking distance. Riverside

Tea-coffee packets were calculated for one cup per person per day. Toilet seat was not fixed and we had to wait for the plumber to fix it upon arrival. Windows were pretty unclean and spoilt the view. Same breakfast on each day. Room service did not provide the right order and overcharged. Noise insulation not good and as such was woken up at night and early morning due to noise.

Location,car parking,ease of movement to and from bedrooms as my wife has mobility problems, Breakfast second to none-Thanks

The hotel was centrally located in the city by the river which allowed us very quickly to exit the city by walking upstream onto a very impressive river walk.

The lifts were taken out of service just after we arrived which caused problems getting luggage to our room. They were not put back into partial service until after breakfast the following day and even then the lift did not go down to car park level which again meant problems with loading the car with our luggage.

Relaxing, no hassles and plenty of facillities if you wanted to use them. staff aknowladged you.

Outside needed painting, was a bit tatty. Lift was out of order on and off throughout one of our days.

I liked the fact thatthe shops were right on the doorstep.

Position of the hotel which is central , rooms comfortable - liked swimming pool and spa/sauna. Staff polite and helpful

Hotel starting to get a bit tatty - shower had a constant drip

receptionist extremely helpful and cheerful.Dining room staff less so and on one breakfast needed to be asked three times for the tea and coffee. Spa facilities good.

Noise from the town side. A feeling that the building is tired.