Britannia Hotel Leeds  

Hotel reception desk looked deserted but still when somebody did turn up was friendly. Parking facility was very good. Tea/Coffee was good. Asked for extra Teabags which was no problem .

Dear Sir.Madam I chose Ramada in Leeds North for a family function and this was the only hotel nearer to the location of or function. I was very disappointed when I walked into the the room. There was a very odd smell in the room and the bathroom was not up to standard. There was mould on the floor mainly in the corners and the shower curtain was mouldy at the bottom. Felt physically sick while brushing my teeth. YUCK I did not have a choice so decided to stay even though I had to pay a lot of money for what it was worth. It felt like the bedroom floor had not been vacuumed for a long time there were sweet wrappers from before. My husband and myself travel a couple of times a year stay in different hotels but never experienced what we did here. Stayed in different city centre hotel for two weekends in Leeds payed a lot less and breakfast was included. We actually stayed at the Jury's Inn. I do know that these comments are harsh and will not get a response but I will not stay at your hotels or recomend it to friends and family. SORRY. A VERY DISAPPOINTED CUSTOMER.

Perfectly adequate, clean facilities, although decor perhaps somewhat dated. Good location. Friendly staff were proactive, especially at breakfast service. Unless you want to spend £85 a night plus, why stay anywhere else?

Good sized bed , pillows comfortable friendly staff

Room was cold on arrival. Hard to get warm enough. Smal fridge would be good to store milk as uht pretty unpleasant. Although comfortable, everything seemed jaded and in need of decoration particularly corridors. Smell of smoke in corridors.

It had a roof and a bed and I needed both.

Bar staff positively rude.

Paid for a double room, was put in a single room and had to share a 3/4 bed.. Dodgy lights in the bedroom. No remote for tv, requested several times, to no avail. Got woke up at 7.30am on Sunday morning, do to noisy building work outside our room. Noisy corridor. Feel we have been ripped off for our stay. Avoid.

Terrible service - the hotel was overbooked, and the staff were very incommunicative as to the problem. They ended up giving us keys to a room which was already occupied - I would not trust this hotel to keep my belongings safe.

It was cheap and there wasn't much choice of hotel the weekend we choose to visit Leeds. Even so, it did not represent value for money and I would not stay there again.

We had a long wait at Reception until a second member of staff appeared. Generally, the room was comfortable although there were cobwebs. There was no hot water for the shower the next morning. However, the thing that ruined the stay was rowdy guests whose horseplay in the early hours of the morning prevented anyone from getting any sleep. Admittedly, not the hotel's fault but it did not seem to take any action to quieten the culprits.

Everything in the room worked. The bed was remarkably comfortable given that the springs creaked when I lay on it. Staff were very helpful

Location (on the road back from York). Price (relative to other hotels in Leeds)

Very hard to find. Poorly marked from the main road. The sign outside says Jarvis, not Ramada Leeds North. Evening staff uninformed about pricing.

This was one of the worst hotels I have ever stayed in, the rooms were filthy after moving twice I did not have the energy to move rooms again, the whole hotel was grubby, it was not until I went to pay my bill did I see that the hotel had gone into receivership, this should have been made clear before I booked as I would not have stayed. Skeleton staff on duty no care nothing.

Not much

Very tired. Needs a lick of paint. Restaurant too expensive. Room menu not available in restaurant. Seems out of touch with modern traveller needs.

The staff were very helpful.

A bit out of the way

Proximity to shopping centre.

The lift was broken, more stairs sigh!