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Newest reviews for Ramada Loughborough Hotel

  • Joanne
      United Kingdom
    August 26, 2014

    Very quaint hotel kind staff polite and eager to please great breakfast would recommend

    8.8

  • David
      United Kingdom
    August 25, 2014

    Central location with good on-site car parking facilities

    Lack of air conditioning and public areas could do with being refreshed.

    7.9

  • Emma
      United Kingdom
    August 19, 2014

    Good location

    Decor and generally run down.

    6.3

  • Lyndsey
      United Kingdom
    August 19, 2014

    good location, nice friendly staff

    A bit tired decor and a little run-down overall

    7.9

  • Janette
      United Kingdom
    July 30, 2014

    Location was great for what we needed. Staff were very polite and helpful with our 'little' problems and got them sorted quickly.

    The first room we were allocated to was far too hot and stuffy, 2nd room too small and 3rd room ok but had to ask for 2nd set of towels.

    6.7

  • Peter
      United Kingdom
    July 28, 2014

    Room was very 'tired'. and a little depressing. Air chiller unit noisey. Menu very limited. Poor value for money.

    3.3

  • Anonymous
      Ireland
    July 27, 2014

    Comfortable room, restaurant was good.

    The only significant negative was that the wifi broke down for periods of several hours both days and the staff didn't seem too exercised about pursuing it.

    7.9

  • Mary
      United Kingdom
    July 24, 2014

    We asked to drop off our suitcases a little early as we had our sons graduation to attend. We were told no we couldn't so we had to travel in our clothes we were going to wear to the graduation. Not very helpful.

    5

  • Anonymous
      United Kingdom
    July 21, 2014

    The rooms were incredibly hot, there was no air conditioning so we had to keep the old noisy fan running throughout the night. Although both rooms were booked for 2 people there was only one set of towels.

    4.2

  • Anonymous
      United Kingdom
    July 20, 2014

    Hotel room was clean, Staff very friendly, nice clean towels, parking good.

    Breakfast was warm but tasteless.

    6.7

  • Joy
      Turks & Caicos Islands
    July 17, 2014

    Breakfast was good , free internet.

    Beds terrible ,pillows terrible ,door did not lock , no AC , just very unkept and stuck in the 80's.sad as it could be really nice.

    3.8

  • Anonymous
      United Kingdom
    July 3, 2014

    Staff in breakfast room especially Hayley very helpful, polite and smiled.

    Room came with Peeling wallpaper, Dirty tea cups, Stained carpets, Stained curtains, A brick wall view Bed wasn't very comfortable and with a thin mattress that the springs could be felt. Noisy outside in parking lot Hotel looking tired and in need of modernising for a more relaxed, comfortable stay.

    4.6

  • Adrian
      United Kingdom
    July 3, 2014

    Staff friendly

    Poor condition of hotel. Circus poster stuck up in lifts ! Needs a complete revamp

    4.6

  • Anonymous
      United Kingdom
    July 2, 2014

    Breakfast was self service, food hot, choices good, staff efficient and friendly compared with reception!

    On arrival the receptionist could not have been more uninterested in our being there. She just about managed to sort out our room key and directions to our room. She certainly gave us the impression that we were interrupting her evening! Once we got to our room we found that our bed was smaller than a double bed - most certainly not what was shown or described on their website. We went back to reception to complain about the bed and eventually were moved to a room with a normal sized double bed. The new room had a strong smell of smoke. We felt that the hotel in general was tired-looking and in need of a refurb.

    4.6

  • Dorian
      United Kingdom
    June 29, 2014

    Limited in numbers but staff were not impolite.

    Very cold room and bed linen. I have caught a cold from my stay there. Bedroom has dated furniture. A rabbit warren of a building - making it difficult to find the room. sad dining room for dinners - obviously mainly used for breakfasts.

    3.8

  • Philip
      United Kingdom
    June 28, 2014

    Room run down hotel in general needs face lift

    Food fantastic and staff

    3.8

  • Michael
      United Kingdom
    June 24, 2014

    all the staff were so helpful as i was unfortunate to be on crutches

    10

  • Jackie
      United Kingdom
    June 24, 2014

    The room was clean, with fresh crisp cotton bedding and large fluffy towels. Food excellent. Staff very helpful

    Plastic toilet seat that moved when you sat on it!

    10

  • Robert
      United Kingdom
    June 22, 2014

    Claims free WiFi but could not connect in hotel room and when informed reception I was informed that it was complimentary.

    4.6

  • Maureen
      United Kingdom
    June 22, 2014

    Central location, friendly and helpful staff. All facilities I needed in room. Nice breakfast.

    9.6

  • Tracey
      United Kingdom
    June 17, 2014

    Food was superb especially breakfast and plenty of staff to serve, whom were very attentive and friendly. 1st Class service. Parking facilities were good, late checkout, would stay again. : )

    8.8

  • Sarah
      United Kingdom
    June 17, 2014

    The staff were really helpful in enquiries before we visited and during our stay. Really lovely breakfast.

    The decor and fixtures are a little tired and it could do with a revamp but this did not take away from an excellent stay.

    9.6

  • Helen
      United Kingdom
    June 17, 2014

    How the management and staff went above and beyond to help. Allocated another room as we arrived early. Replaced broken fan within 30mins of our request. Delayed closing the bar as we arrived back desperate for a soft drink. Attentive but not over bearing. Room was spacious and had everything you needed. Shower powerful and refreshing and never any issue as regards there being plenty of hot water. Self service breakfast was of a good quality both continents and full English.

    If I was to be picky which to find anything I am being! I'd say some of the furnishings and carpets are a little tired, but this was absolutely no issue when compared alongside all the good!

    10

  • Diana
      United Kingdom
    June 17, 2014

    I had been upgraded to a double bedroom. Very nice English breakfast.

    The walls are very thin and I could hear my neighbor very clearly in the middle of the night having a shower. It was so loud that I felt it was in my own room.

    7.1

  • Olwen
      United Kingdom
    June 15, 2014

    The hotel is convenient in central Loughborough and through family we did know where the entrance to the car park was otherwise we would have missed it. Very nice staff particularly the breakfast staff Our room faced a courtyard and was very quiet..

    Room 23 was very small with a sloping ceiling on one side, not a lot of fun for a 6 foot man. There was no armchair and the TV was on the wall above the door. Only one pillow provided and we forgot to ask for another for the second night. It was our first time with Ramada and we did have higher expectations

    7.5

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