Ramada Loughborough Hotel  

Nice hotel, great location and staff were very helpful.

Nothing

Friendly polite Staff, food, service, able to park, free use of leisure centre, clean room free wifi in lounge.

No free wifi in room

Bar open late!

n/a

Room comfy and clean bathroom and shower excellent. Meals were very good.

Night manager on Thursday night very rude. He made a mistake when taking our order for an evening meal and would not admit it.

The staff were brilliant looking after my wifes dietary needs, they even offered to do her breakfast seperately as she has to have gluten free products

We have stayed before and it has been ok.

Very poor! We were shoved into a small room for breakfasts because they had a wedding booked in the dining room. There were urns and builders mugs for hot drinks - the food was cold and so were the plates. I had a soup spoon for cereals and a saucer for a side plate. I was thoroughly appalled by the service - the duty manager told me it was because we came came late to the breakfast - we were waiting from 9.30 for a table (along with other people) because there were not enough tables for allthe guests and service wasn't due to finish until 10.30.

Central location. friendly and helpful staff,

Noisy air conditioning machinery. Limited range of menus in dining room. No Table d'Hote options.

Near to centre of town and Great Central Railway. Good breakfast, friendly staff and clean

Nothing

staff friendly and helpful and i enjoyed the breakfast

the room was like a oven on the 3rd floor, would not stay there because of it again,unless winter.

Room was nice

VERY noisy at night between the hours of midnight and 4am

Breakfast was very good.

Breakfast was very good, good bar facilities.

Rooms looking old and run down, bathroom mouldy and need of up dating. For this reason the room is not worth more than £40 pn

The Location and Atmosphere

All the doors and stairs

Breakfast is awful. The coffee was so watered down it was tasteless. The breakfast itself was cheap, the ingredients were second rate and very easy to see. Spending a bit extra on decent sausages and bacon would go a long way. There are a lot of cheaper better places to have breakfast locally.

Helpful staff. Good location.

The most uncomfortable bed we have ever slept in.

On returning to our room at midnight our lights in our room did no work, so after 10 mins wait we were given another room the other side of the hotel. Hotel looks a bit run-down.

room was nice and comfortable.

ease of booking, checking in and out, very friendly staff. room very clean, well presented, value for money.

breakfast pastries a bit overcooked, hard to eat.

Friendly staff. Clean comfortable room. Good food

Good location and safe parking. Bar staff were friendly and helpful.

Reception staff were not particuarly welcoming and did not appear to be enjoying their role. As the first person you meet they were not smiling or customer focused. The hotel was exceptional hot and the radiator could not be turned down.

Very friendly staff great location, you could not fault the buffet breakfast. Clean and comfortable rooms, would definitely recommend to others.

Convenient car parking, quiet location and good breakfast

We arrived shortly after 10pm. When we opened the door to our room, it was as the last occupant had left it; beds unmade, wet towel, shampoo and soap in shower and the ironing board out. Reception gave us the impression that this was our fault and we were kept waiting for several minutes, I suspect while they checked that the room was really as we described. Eventually we were given a superior room that was to the standard you would expect from this group, but this should happen much more rapidly if you are to retain any credibility with a new customer

Booked through bookings.com so gad a much cheaper rate.

Would not have ben prepared to pay £14.95 for a breakfast!

everything about stay

not a dislike but I would suggest a little re-furb of the rooms looking tired.

Location. Staff were very good. Dinners EXCELLENT.

Pillows! Outside could do with upgrade. It does not reflect how good the hotel is inside. In fact the outside around reception entrance rather puts you off on first impression.