Ramada Norwich

Most staff were helpful and it was clean and comfortable. Easy access to public transport route to the city.

Food could have been better. Evening meals were disappointing. Good selection, but can only describe quality as adequate.

Room was quiet and of adequate standard

The quality of cooked breakfast was of poor quality on both mornings

Food

Distance from City

Not a lot. The staff were friendly and helpful and the room was at least clean.

The hotel is in a horrible location and is very old - nothing like the pictures advertising the hotel. We paid £100 for a twin room for myself and a colleauge on a business trip - we had two very small single beds in a box room for this amount of money! The room was right by the reception and was a lot of noise from people hanging around the front of the hotel which I presummed was the smoking area. Would not stay here again.

the beds were to hard,and found some of the staff on the front desk to be rarther rude.and had hairs in the bath.but all in all it was still loverly to stay there.

for the amount of money spent, i thought the hotel was poor. room looked shabby etc!

The easyness and general ambiance

Bed headrests had a pad that made sure you couldnot sit up in bed

Staff were all young but helpful. Food was surprisingly very good -they must have a good chef

The hotel was getting "tired" although was OK but some of the bedrooms were accessible via fire doors and staircases which meant moving luggage was a challenge

Close to appointment location, service.

Would be greatly improved with fresh cooked breakfast

staff very friendly and leisure facilities excellent

Friendly reception staff.

Firstly being put in silly small room with an adjoining door. After paying for an upgrade the new room although having an big walk in changing room (very useful for a one night stays??) and a sofa too big for the lounge was completed by what seemed like the smallest double bed in the world.

not much ,breakfast was quite good .bathroom clean with plenty of hot water.

very uncomfortable bed.bathroom steamed up when showering .no view.tea making facilities poor ,water made it taste undrinkable.lights did not work properly.well worn and tatty.looked like a school dormittory.i could go on .in fact ipropose they bulldoze it and start again.ramada no thanks.

Room was fine

1. Asked for small glass of house wine given most expensive wine on list. 2. Coffee cup had a strong smell of dish washer fluid and still had particals in it. 3. Dinner, ordered Warm Pita Bred and dips, got Cold Pita Bread & Chutney! Spoke to Reception and Duty Manager.