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Newest reviews for Mercure Wetherby Hotel

  • Stephen
      United Kingdom
    31 August 2014

    Good location and lots of parking

    Shower leaked onto bathroom floor

    7.9

  • Paul
      United Kingdom
    30 August 2014

    Breakfast To late

    7.5

  • Anonymous
      United Kingdom
    30 August 2014

    Ease of access

    Breakfast too expensive so didnt bother

    7.1

  • Charlotte
      United Kingdom
    28 August 2014

    Location good Italian Up the road Breakfast was not bad.

    Rooms Bathroom Needs a refurb

    4.2

  • Diane
      United Kingdom
    27 August 2014

    easy to drive too,very clean . helpful staff good parking

    strange lift

    6.5

  • Raymond
      United Kingdom
    24 August 2014

    Staff friendly food delicious

    Nothing

    7.5

  • Lucy
      United Kingdom
    23 August 2014

    Free movies in room, brilliant extra.

    8.3

  • Katherine
      Ireland
    22 August 2014

    Location Cleanliness,and comfort

    The staff in the Restaurant were very off-hand. Didn't seem to matter to them whether I had dinner, or not. Thought accomodation cost was a little high

    6.7

  • Anne
      United Kingdom
    21 August 2014

    FOOD EXCELLENT SERVICE EXCELLENT WITH A FRIENDLY SMILE PERFECT T RELAX AFTER LONG JOURNEY

    THERE WAS NOTHING TO DISLIKE

    9.6

  • Brian
      United Kingdom
    20 August 2014

    Lovely countryside town Handy for the motorway, Dales and Moors

    Car park rubbish. Someone should be designated to check the outside area every morning. It would only take a couple of minutes but improve your image a lot

    8.3

  • Nigel
      United Kingdom
    19 August 2014

    Great friendly staff, nice inside

    Looks tatty from outside but ok once inside - Beginning to look tired.

    7.9

  • Anonymous
      United Kingdom
    17 August 2014

    Comfortable bed

    Shower did not work. Bathroom a bit shabby. When booking in two people useful to tell where the second towel can be found rather than have to search for it. Cot not placed in room for arrival so after trying for second time cot assembled. Child distressed after travel and had to wait.

    6.3

  • Helen
      United Kingdom
    14 August 2014

    Friendly helpful staff Food Location - walk to wetherby Relaxed Comfortable

    Dated ,shabby bedroom / bathroom decor could be a bit cleaner

    7.9

  • John
      Australia
    14 August 2014

    Location was extremely convenient.

    10

  • Marion
      United Kingdom
    13 August 2014

    the staff were fantastic.

    9.2

  • Jeffrey
      United Kingdom
    13 August 2014

    Some facilities could do with an upgrade

    6.7

  • Robert
      Isle of Man
    12 August 2014

    The studio room was good, the location was good. The staff were pleasant but did not able to cope with the demands of the restaurant and the bar.

    The fact that at dinner the staff omitted to bring dessert that was ordered and coffee that was ordered. They were apologetic many times!

    7.1

  • David
      United Kingdom
    10 August 2014

    On arrival at the car park we were confronted by a barrier and ticket entry which told us guests must pay £4 for overnight parking. on leaving after putting our money in the machine went to reception where we were told guests were not required to pay. I said well that's not what the notice at the entrance says. " I know." No apology for the inconvenience. When we first arrived in our room and wanted a shower we discovered only one bath towel in the bathroom, when my wife phoned reception to ask for another she was asked, "Have you tried looking in the drawer?" well no we hadn't thought of looking in the drawer where the tea and coffee making equipment was kept, silly us. Basic room absolutely no frills, breakfast was just about ok, rubbery eggs, not the Benny Hill type. Only £85 for one nights bed and breakfast but will not be staying again!

    5.4

  • Jean
      United Kingdom
    10 August 2014

    Staff friendly and helpful also let us book in early as we were going to a wedding.

    Drink expensive at the bar.

    9.6

  • Dorota
      United Kingdom
    8 August 2014

    very friendly and helpful staff at the desk. Stayed only overnight but the room had everything what's needed and more- expresso machine, bathrobes, free wi-fi, it was clean, spacious and had very comfortable bed. Happy to stay there longer if I could.

    10

  • Kevan
      United Kingdom
    6 August 2014

    Location, service, food reasonable, Breakfast good. Excellentlt located travellers rest betwixt north and south, but what a bathroom !

    As a late arrival, good meal , but bar closed without warning inspite of many staff around. No polite warning. ROOM was inadequately ventilated and windows would not open more than two inches, but otherwise OK. BATHROOM was filthy, washbasin and bath filthy, plugs covered in gunge, toilet pan was disgustingly filthy and had not been cleaned for weeks. No attempt had been made to prepare it for another paying customer. "Hygene" was not considered by the staff or management. Shower was not inuative to use and rested in bath. No non-slip mat. The whole bathroom was well worn and in desperated need of replacement. I guess the staff had given up on trying to keep the bathroom clean. It even smelt foisty, mouldy and unclean. This bathroom and the filth in it, was the worst hotel room ever experienced. There must be little to no management supervision of housekeeping staff !

    6.3

  • Alan
      United Kingdom
    6 August 2014

    It was a reasonable price Close to town centre

    Dated rooms Constant slamming of doors in morning by staff cleaning the guest rooms! Slow close doors would help!!! This went on for an hour each morning!!!

    5.4

  • Paul
      United Kingdom
    6 August 2014

    friendly & proffesional staff, location, breakfast & evening meal along with the staff working at these times. Car parking.

    not staying an extra night

    8.3

  • David
      United Kingdom
    5 August 2014

    booking breakfast the night before and price of breakfast.if you did not book breakfast it was almost four pound dearer.

    6.7

  • John
      United Kingdom
    5 August 2014

    The receptionist was perfect. The hotel was very good. Ideal location to get to the show.

    8.8

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