눇I booked the sandman gatwick hotel for a one night stay, before our flight to Disneyland Paris, unfortunately I had to cancel our holiday to Disney last minute, it broke my heart telling my 7 year old why we couldn't go, but she understood why when I told her about the terrible situation in Paris, she just said mummy are all the children safe.
I rang the hotel and explained what happened and asked if I could book another night, and told my daughter that we will visit London for two days instead of Disney.
When we arrived at the hotel, hey had upgraded our room, it was amazing, the also left a note in the room for my daughter to say sorry that she could not go Disney land, and left her like to of princess gifts, I nearly cried when I read the note, what a kind thought, not many hotels would do that
The staff were amazing the service too, my daughter said she felt like royalty, we had a great two days looking around London, it was so nice after a busy day to arrive back to our comfy room.
I can't thank the staff enough, after months of counting down the days to Disney, to find out you can't go was so upsetting, but the hotel made up for that.
What amazing people