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Property highlights

Free WiFi

Places of interest:

Ashmolean Museum of Art and Archaeology (0.1 miles) St Johns College Oxford (0.2 miles) New Theatre Oxford (0.1 miles)
Show map Macdonald Randolph Hotel

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Newest reviews for Macdonald Randolph Hotel

  • Anonymous
      United Kingdom
    26 August 2014

    Room Breakfast

    Having to pay fee for Spa dissuaded me from using it

    9.6

  • Vanessa
      United Kingdom
    26 August 2014

    Bathroom could have used some refurbishment, the shower pressure was mediocre and there were some cobwebs in the room. Double glazing would have been helpful as our room faced onto the road.

    7.9

  • Ann
      United Kingdom
    24 August 2014

    The staff on the restaurant were so friendly and helpful!

    I had to leave!

    10

  • Sharyn
      Australia
    23 August 2014

    Location, comfort, and some staff ( from concierge desk.)

    A little stuffy. We have stayed in related hotels else ware but have experienced a much warmer and friendly atmosphere

    7.5

  • Anonymous
      United Kingdom
    21 August 2014

    Welcoming staff, spacious bedroom and bathroom with luxury toiletries. Stunning view of the museum. Nespresso coffee maker, chocolates in room. Traditional decor. Nice breakfast.

    Bells on tables in dining room (would never dream of using such a thing poor staff), we had to remind staff that we ordered tea and toast at breakfast.

    8.8

  • Susan
      United Kingdom
    21 August 2014

    From the moment we arrived in our car, our luggage was out of the boot and the car was off for it's 2 day break in the hotel car park! All of the staff were always happy and helpful, nothing was too much trouble. Our room was well appointed and the food was always excellent! The hotel is situated in the perfect place for seeing all the sights and it is so easy to get to by car.

    10

  • James
      United Kingdom
    18 August 2014

    The staff made us feel we were special,as though we were the only guest in the hotel.The food was so well presented and tasted so good.

    I could not fault anything,a perfect break for our anniversary.

    8.3

  • John
      United Kingdom
    14 August 2014

    Location was ideal and the quality of the food was excellent

    Bathroom needed refurbishing.

    8.8

  • Lynda
      United Arab Emirates
    13 August 2014

    Great location for all sight seeing activities Very helpful staff Cosy room

    Cost of drinks in the Morse Bar

    7.5

  • Stephen
      United Kingdom
    13 August 2014

    Morse Bar, the history, the uniforms, the view from the main breakfast hall window

    The stuffy location we had our breakfast in, the size of the beds and the bathroom

    7.9

  • Lynn
      United Kingdom
    12 August 2014

    Breakfast was excellent. Good choice and excellent service. Room was very clean but rooms often not done till after lunch.

    Room was noisy from street round the back and window would not shut. TV was a bit small for room.

    8.8

  • Andrew
      United Kingdom
    11 August 2014

    Friendly staff,location, ambiance.

    Could have a larger better equiped leisure centre.

    9.6

  • Andree
      Switzerland
    11 August 2014

    The hotel is very central. It is opposite a beautiful museum. Staff are helpful and nice. Hotel is clean. Rooms are comfortable. The buffet breakfast was nice.

    One of the two elevators did not work during our stay. The other one was very slow, obliging almost all guests to walk up and down the stairs. While it is good exercise, it should not happen is such a hotel. The wifi system, as in all MacDonald hôtels is really complicated. It is too time consuming to log on to their cloud.

    8.3

  • Karen
      United Kingdom
    11 August 2014

    location was excellent

    unfriendliness of staff my booking not being correct being beside the air conditioning unit for hotel which was noisey all night breakfast was nowhere worth the money

    6.3

  • Robert
      United Kingdom
    10 August 2014

    Very attentive staff, even explaining the 3 types of bread and 2 types of butter they brought me at the beginning of the meal! The bedroom's TV has a loudspeaker in the bathroom. The grand staircase is so wonderful I used it instead of the lift (to go down, at least!).

    9.2

  • Kathy
      U.S.A.
    10 August 2014

    Lovely, gracious bar, staffed by professionals. An elegant stop in a busy city.

    9.6

  • Zeina
      Lebanon
    8 August 2014

    the room is too small for a 5 stars hotel

    6.7

  • Anonymous
      U.S.A.
    8 August 2014

    great service and location. Old, classy hotel. Great afternoon tea! Very hospitable.

    no working elevator to our 4th floor room while we were there. The bed was a little soft for my taste.

    9.6

  • Anonymous
      Singapore
    7 August 2014

    Good size room. Good breakfast. Central location. Reasonable wifi. Great concierge (John)

    Small lifts; one not working for a few days, leaving only one to serve guests. Insufficient staff to handle breakfast load, hence slow service.

    7.9

  • Charles
      Abkhazia, Georgia
    7 August 2014

    Location

    Facilities not adequate for number of guests

    7.1

  • Linda
      Ireland
    6 August 2014

    The bedroom & bathroom was v nice size.

    Lifts not working properly. V slow breakfast service. Saturday morning had to ask a waiter to remove a dead fly on a ledge beside our table at breakfast & he just got a cloth & swept it onto the floor! Also v slow service with breakfast. Sunday morning after waiting 40 mins for my breakfast it arrived as a poached egg minus the bacon & tomato I had ordered with it. Diners around us were worn out waiting too. There is no point in the staff explaining & apologising that there is a delay in the kitchen- this is supposed to be a 5 star hotel. ( In hindsight I should Have asked for a refund for our breakfasts)

    6.3

  • Alison
      United Kingdom
    5 August 2014

    The staff and food quality.

    Small and noisy room. Not much to make it standout as a luxury city hotel! Very plain and stuffy English decor in rooms.

    5.8

  • Anonymous
      United Kingdom
    5 August 2014

    Hotel is ideally situated in the heart of Oxford. We were very pleased with our rooms and the facilities at the hotel. We particularly enjoyed our visit to the Morse Bar which served excellent cocktails. Staff are also very polite, helpful and efficient.

    We had rather a long walk to one of our rooms which involved going along several corridors and up and down various stairs in order to reach it. However, the room itself was very comfortable and pleasant.

    9.6

  • Matthew
      United Kingdom
    5 August 2014

    Really good hotel in great location. Their restuarant has some of the best food I have ever had, I strongly recommend staying and eat there. But the bed and everything else was well worth the money.

    The only downside was there was no choice of pillows and they were very soft and not to my taste. So I didn't have the best nights sleep

    9.2

  • Alex
      United Kingdom
    4 August 2014

    The location. The food. The Morse bar.

    Being on the second floor without a lift

    7.5

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