Macdonald Randolph Hotel    

de kamer was erg sfeervol de badkamer geweldig het personeel was zeer vriendelijk

het tweepersoonsbed was erg smal

Ontvangst, eten, kamers Specifieke flexibiliteit: gemeentearbeiders in Oxford beslisten plots om middernacht te beginnen met werken aan de straat. Onmogelijk om te slapen door zeer luid gebruik van drilboren, hamers, ... Na een telefoontje naar de receptie heeft men mij een kamer aangeboden aan de andere kant van het hotel. Mijn spullen bleven in de originele kamer, ik kon gewoon verhuizen om te kunnen slapen. Dit apprecieerde ik enrom.

Het feit dat de gemeente Oxford om middernacht zeer luidruchtige werken plant tegenover een hotel waar oa. toeristen verblijven die hun stad bezoeken.

Restaurant

Kamer was niet verwarmd, na klacht kregen wij zonder probleem andere kamer

Ligging in het centrum. Heel vriendelijk personeel. Prima kamer.

Prijs is iets aan de hoge kant.

heerlijke bedden uitstekende Merlot

Het vegetarische menu was beperkt en zonder smaak.

nabij alle bezienswaaedigheden concierges

tarief ontbijt , niet in reservering begrepen

Locatie is perfect. Mooie ouderwetse grandeur. Zeer vriendelijk personeel.

Kamers erg klein met slecht uitzicht. In restaurant zaten geuraparaatjes in stop conact waardoor er een vieze zeeplucht hing. Werd netjes uitgezet door personeel op verzoek maar verstoorde wel smaak van het eten.

Vriendelijkheid - service - correctheid - sfeer - geen vooroordeel.

De ruime kamer en badkamer.

Een enorme deceptie in verhouding tot alle B&B's die we eerder deze reis hebben aangedaan. Personeel was formeel beleefd, maar onvoldoende attent c.q. ongeïnteresseerd. De sfeer is meer zakelijk dan persoonlijk. Er wordt voor valetparking een idioot bedrag van 26 pond/nacht berekend. Op de bedden worden (synthetische) dekens in een laken gewikkeld om als dekbed te dienen. Bij betaling met creditcard rekent men 2 pond extra en vraagt of je nog 1 pond wilt doneren in een of ander kinderfonds. Laten ze daar die 2 pond per creditcardbetaling dan maar voor gebruiken!

Beautiful hotel, great staff

Nothing really

the room was wonderful The breakfast was outstanding

nothing

staff very friendly and helpful

no obvious lounge area other than bar

georgeous in style, very British, great location in the heart of Ox

room view into backyard

The hotel is a beautiful old building in the heart of Oxford. The staff are excellent and what we saw of the reception rooms were of a high standard. The morse bar is a treat although very expensive. Nice touches in the room of chocolates, water, and bathrobes. Car parking a bonus even at the cost.

We booked in January for a June visit and assumed the special rate was due to this. However, we were given an inferior room on the top floor, at least I hope it was and would not normally have been more expensive. The shower was awful, no water pressure, the room was cramped and airless and the window was inaccessible due to large furniture. A hair dryer was provided but no power point near the mirror. Two elevators in the hall, both small, only one going to the top floor. This is the first time staying in a hotel providing spa facilities with a charge to use them. Fire alarm sounded early morning twice with no explanation or apology.

everthing is good except the room is too small and the quilt is not comfort

room space and quilt

the little touches ... service the way it used to be! Bed turned down in the evening, chocolates on the pillow, bath robes, a concierge, messages delivered to your door, and comfortable chairs and beds. This is an old hotel, and some of it is now a little tired, but that adds to the atmosphere for me. It's like a delightful time warp.

Excellent customer service. Comfortable bed. Lovely bed linen and towels. Great toiletries etc. Provision of water ,tea, coffee etc. great food in the restaurant .

The water pressure in the shower was very poor.

Great location, Morse connection to Oxford. Very comfortable rooms.

Breakfast was too rushed, lift needs updating... quicker to walk up. Fire alarm going off at 5am!

The ambience and the staff,who were very attentive and helpful ,the rooms which were very comfortable and everything really

Quiet room, comfortable bed, location

Overcrowded reception area with nowhere to sit Bland furnishings in bedroom and pokey bathroom Bedroom very far away from reception and not served by a lift View over a flat roof to a block of flats. Poor value for money

Just phenomenal. Really friendly and polite staff, excellent room, extremely good location, very nice place to spend a couple of nights.

Staff were excellent couldent be more helpfull.

Room was very small. and the shower was not very good for what is supposed to be a 5 * They tried to add additions to our bill on check out,£ 3 for useing a credit card, I paid with a debit card, and £ 8.00 for an unexplained item, they took them off after I spotted them.

Staff dealt with problems well and were very attentive. Food and location were excellent.

Lots of small mistakes that should not happen in a 5 star hotel. No hot water on first morning and soiled napkin at breakfast.

The staff were probably the most pleasant staff I have ever come across.

Nothing

Staff excellent, especially the concierge crew.

Disappointed that our comments about the meal we had on 28th May were not followed up and also disappointed that as a 5 star hotel you charge extra for a selection of bread with dinner. Most restaurants supply this as part of the meal. It seemed penny-pinching.