Ravensdene Lodge  

Nice and clean.pleasant staff

comfortable and very nicely decorated a great place to relax

The staff were really friendly and the hotel was much nicer than I expected for the price

The staff were competent, and the bedroom (with four poster bed) was the height of luxury and very comfortable. But: we had no way of turning the tv on or off (we found out too late that one had to get it from reception)

The bar was awful with four letter words being uttered with abandon. The breakfast (powdered scrambled eggs, cold beans and burnt bacon with almost edible sausages) was, to say the least, dire.

Bed was a little uncomfortable

Room size and room facilities were average for this price range.

No remote available for television. Bathroom fitments were badly fitted/came apart. Breakfast facilities and waiting staff availability was poor. Food was however well cooked and hot when received. General decor and lighting in Bar/Dining area was poor and requires attention.

Booked with the intention of visiting the metro centre which it was ideally suited for. The meals were good and plentiful, Buffet in the morning but a good selection. A lively bar downstairs. With some noise which did not bother me but my wife found disturbing. Unfortunatly there was a Hen party and a Stag party on the same landing a few doors down, but not a problem for me, light sleepers might object. All in all a good break and a good value for money hotel, would stay there again.

Its a nice clean hotel, friendly staff, also our main draw is that they allow dogs. Apart from that have stayed there twice and enjoyed visit

The only downside though they allow dogs, there is no dog bins on outside, which is worrying when you have a dog

We were only there for one night and the two night staff on made us feel at home ade we had a great night

Clean and tidy beds were good to sleep in

The staff were very friendly, with a efficient manner, obviously well trained. The facilities were all that we needed, Large airy room, with good sized bathroom. Quality towels, good bed with additional pillows if required. A comfortable lounge bar with additional space if needed, also an outside area, for having a drink in the sunshine. Breakfast was well cooked, and nothing seemed to be a problem for them. Plenty of free car parking space.

There were a few minor points that did nothing to spoil our stay. One bedside light switch would not engage, therefore the light could not be turned on. The cold tap in the bathroom sink was missing the top section. A tile on the bathroom floor was loose. Finally as with most hotels, there was only one chair to sit on. The word double or twin room should tell them that more than one chair is needed, I personally do not like sitting on a bed to read. Having read other reviews, as I did not visit on a Friday or Saturday night, so I cannot comment on those reviews.

The staff were very friendly and helpful. The service was excellant, rooms large and cumfortable beds. Breakfast was first class. Value for money will stay here again

Helpful, friendly staff.

Friendly and helpful front of house staff.