Red Lion Hotel  

Location.

Room 10. Bath took an age to drain, even after a simple shower. Sort the plumbing!.

It was convenient for my business meeting

The room was a bit shabby and very overpriced. It was quite cold, and there was only a very thin duvet and a grubby cover on top. The bed was not comfortable. The shower did not work. When I mentioned this at reception they merely told someone to mend it. I would have liked an apology or an offer of compensation, or just an acknowledgement that I hadn't had all I had paid for.

The service was friendly & efficient. Walking distance for trains, buses and shopping. Location first class.

Toilet did not work well.

Price was good for central location. Staff polite and frriendly with a good bar.

Nice friendly staff. My room was lovely with a really comfy bed. The bathroom was spotless with plenty of hot water. All the service was quick, friendly and efficient and I wish I'd stayed longer

I was attending a christmas party there and I think they could have used more bar staff, but the staff that were working were fantastic

Very expensive for a single room with no breakfast.

Location.

We stayed as 9 ladies on a shopping weekend and we choose this hotel for its close location to the shopping centre.When we arrived we were welcomed and checked into our rooms with ease and no problems.All of our rooms were clean and comfortable.We all had a hearty breakfast on the saturday morning followed by a full day of shopping,on saturday evening we decided to eat in the hotel restaurant where it surpassed our expectations,the food was lovely and the staff very attentive,especially our waiter Ian.We were quite rowdy and in high spirits,this is something we do every year together before xmas and this year has topped most of them so far.We had breakfast sunday morning and spoke to some other guests who all seemed to of had an equally good time,and we left with a promise to return in the new year.

Location

Shower was absolutely useless. The trouser press didn't work The cooked breakfast was stone cold, even the heated toast was cold.......in fact only the tea was hot!

I stayed as a single traveller on business and I found my single bed smelt and was very old. The room was very poorly decorated with a rusty vent in the bathroom. I would not recommend this hotel and I told the receptionist of my dissatisfaction. The price is too high and should be less than £50 inc breakfast instead of £82 plus breakfast.

Location and service

Location is great

I did not like the car park barier which I found a pain having to beg for tokens to com and go. Asking fro payment in advance was not the best way to great a guest

It's very hard to answer this question as during my stay the hotel caught fire and we were evacuated into the car park, there was not a lot of information through hotel staff and I felt they were ill prepared for this disaster, we (guests) were left without any information, their evacuation policy obviously needs reviewed and I am not a happy bunny, saying that it was 3.30 am on a Saturday night/Sunday morning when the alarm sounded I was not alerted or informed by any staff members where to go or what to do. As I got out of my room and out of the building I did not see any members of staff, saying that they may have been helping some other guests or dealing with the fire itself, the local street pastors took care of us and by 8 am on Sunday morning there was still not staff around and I had to go into the hotel to find a member of hotel staff to ask if I was able to stay (as I had booked until Monday) or if I was to be relocated to another hotel, eventually returning, staying another night then on booking out, still no information given and no apology given either.