Redcar Hotel

This reviewer provided a score but did not have any comments

Hotel bien situado, personal bastante agradable.Comedor muy buen servicio y atencion al cliente.

Falta de comunicación, ya que no se puede uno expresar en idiomas distintos al ingles. Y eso entiendo que es una falta de detalle y comunicaicón hacia el Cliente

This reviewer provided a score but did not have any comments

Front desk service was as helpful as possible. Rooms have only the basics. Breakfast is basic fare. Hotel has perfect location to access the city.

Rooms have not been modified/updated in seemingly decades. No extras/complimentaries offered. It is near impossible to climb the stairs to the top floors if you are travelling and have more than a backpacks worth of luggage. Parking is limited to 10 spaces for the whole hotel. Internet only available in bar area & not free.

Breakfast was good with lots of variety

Bit shabby - bed was very uncomfortable with springs sticking out of mattress

Okay breakfast

Room was tacky and dirty. No a/C. Bright hotel lights just outside room window means you can sleep and night. Shower door didnt close.

I did not like anything whatsoever about the hotel. The room I had was pokey to say the least with a tiny window and when I was there the weather was 30degrees and more. It wasn't clean there were cobwebs everywhere. The toilet was dirty when I arrived and I don't believe the bathroom as a whole had been cleaned since the last visitor nor had the bed sheets been changed.

the breakfast was very good, the hotel bar was good with very good service and very pleasent staff.

the bed in our hotel room was very old and uncomfortable, on the two nights that we stayed at the hotel there was a australian cricket team staying with there children, on the first night the adult males were very noisey and played on the piano till after 02.00 hrs am, on the secound night some of the adult males went out on the town after the hotel bar closed, only to return at around 02.00 hrs am and started to get very loud beneath our room window, this awoke my self and my wife, after about 15minuits my wife asked them to be quiet but was just ignored by the males in there intoxicated state, my wife then telephoned the reception to ask if thay could do any thing to help, the male on the reception went out side to ask the males to be quiet but he as well was ignored, at this i my self got dressed and went outside to ask them to be quiet as we had to be up early in the morning for a long journey back home to west yorkshire, all i got was a lot of heated verbal abuse from the males and one of them offering to sort it out with me in the rear car park, the hotel house keeper was then called and had to sort out the situation, so at the end result we did not have a very good weekend break.

close to city centre and train station. Quiet area. Close to bus stop for university. being able to leave luggae

A bit tired in places - ladies toilets were dirty and cleaning bottles stacked by wash basins made it look untidy.

Extremely helpful staff

air conditioning was very noisy

Most staff were extremely friendly and attentive.

Decor was fairly outdated, and some television channels had poor reception. Choice of music in reception/lounge could have been better!

The location is convenient, the front desk staff were helpful and the room was made up each day.

Enough light penetrated past the edge of the door to make sleeping difficult.