Barceló Redworth Hall Hotel  

Leisure facilities

Beautiful building. Spa although didn't get chance to use it

This hotel is set in a beautiful country location, but is only a couple of miles from the shopping centre and night-life. Wonderful, helpful, knowledgeable, friendly staff, who genuinely seem happy to help and interact with the guests are on hand 24/7. Spa, hotel, rooms and fitness facilities are well-kept and clean. And the restaurant has great food. The buffet breakfasts are incredible!

We attended a wedding and the hall was excellent with good food and pleasant staff

The room we were in 329 was dirty- toilet unclean and generally unclean throughout. Our basin was cracked and the room needed a good deep clean, I was far from impressed. At breakfast I had to chase up on my coffee order havin waited 15 mins for it and then there was no milk with it so again I had to chase this up. I don't expect 5 star but I do expect a clean room and for that reson I would not recommend or return.

Mould all over the ceiling in thne liesure centre. Very poor signage to rooms and back to reception. Restaurant food expensive and poor

Friendly and efficient staff, good Spa facilities, and good standard of accomodation. But,having stayed there before I think better value for money would be to opt for a Standard Room as opposed to the Deluxe Room.

Bed was really comfortable

Food was awful and vastly overpriced

Location

We were very disappointed with the quality of our evening meal. Both of our steaks were raw and were returned to the kitchen. My husbands was still raw when it came back. No what you expect as part of a romantic break to celebrate my birthday. My husband spent most of the evening being sick.... So it was not a relaxing break as we had hardly any sleep.A Complete waste of us upgrading to a deluxe room. We spoke to the duty manager the following morning who said she would fill in a form to report it but to be honest we felt like she was just giving us lip service. We regularly take weekend trips away throughout the year and were most disappointed by this one.

Staff attitude, politeness and general customer service. Bed's were comfortable (loved the king size). Facilities were good, restaurant food was lovely (wine a bit pricey). Relaxed atmosphere. Outdoor play was used even in Oct.

We booked a family room and whilst the room had a king size & single bed, there were only cups, glasses and refreshments for two people. However as soon as we asked we were given more. Right next the the TV was the adult channel menu - this is not appropriate to have advertised in a family room.

Another great stay ( see previous review) in an even comfier " Premium" Room.

Very friendly reception staff and evening waiting staff

Breakfast was a nightmare! The hotel was busy due to a couple of weddings the night before, so breakfast was busy and there just weren't enough staff to cope. I had to chase our tea and coffe twice! The first time I got rudely cut off by a member of the waiting staff and when I chased it the second time by the time it arrived we were ready to leave!

The friendlier staff

Bed was very hard pillows very soft