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Newest reviews for Redworth Hall Hotel - The Hotel Collection

  • Sharon
      United Kingdom
    August 26, 2014

    Lovely location

    Staff very good but require more .pool area needs revamp.breakfast food not hot.

    7.9

  • Denise
      United Kingdom
    August 26, 2014

    Spa facilities

    Lot of walking to bedrooms, 6 o clock in the morning woken up by 3 loud noises ,could have been from water or heating pipes.lot of banging doors.

    6.7

  • Chris
      United Kingdom
    August 25, 2014

    The restaurant.

    The paper thin walls and noise. Lack of sleep.

    7.1

  • Daniel
      United Kingdom
    August 24, 2014

    Location and facilities

    8.3

  • Martin
      United Kingdom
    August 19, 2014

    The grounds, fitness club and pool plus location of the room at the front of the hotel.The tennis courts were I poor condition though and surely it should be possible to renovate these AND the children's playground. The staff were all local, friendly and helpful.

    8.3

  • Andrew
      United Kingdom
    August 13, 2014

    The room was nicely decorated and jacuzzi bath was lovely.

    Facilities where very poor. The pool was dirty with sand or grit on the floor all over. The jacuzzi was out of order. We tried for 45 mins for room service and eventually had to give up and go to a local garage.

    5.4

  • William
      United Kingdom
    August 9, 2014

    The friendliness of the staff throughout our stay and the great swimming pool.

    Although we did not have children with us we did think it a pity that the play area was closed. We also thought it should have been sited in a better place. The tall trees prevented the sun from lighting up the area and it looked damp and dark in spite of the sunny weather.

    9.6

  • Mark
      United Kingdom
    August 5, 2014

    Location,facilities

    Bar staff need to smile a bit

    9.2

  • Anonymous
      United Kingdom
    August 4, 2014

    One room had strong smell of damp, only offered to spray to disguise smell. No offer of money off for poor quality

    3.3

  • John
      United Kingdom
    August 4, 2014

    stunning looking property that stands out in the area.

    maintenance needs improving - looking a bit scruffy. holes in curtains, paint work needs sorting, we stayed in the old block and the rooms need a refresh with air con fitting.

    6.7

  • Anonymous
      United Kingdom
    August 3, 2014

    The spa facilities were poor

    8.8

  • Patricia
      United Kingdom
    August 3, 2014

    bars pool spa location staff

    food in restaurant very poor. pictures on wall in bedroom very dirty. pool pump broken(not your fault)

    7.9

  • Nicholas
      United Kingdom
    August 1, 2014

    Great location, friendly staff, good facilities, comfortable room

    Room too warm, swimming pool out of action Monday morning

    8.3

  • Paula
      United Kingdom
    July 27, 2014

    Style of hotel. Facilities. Setting. Food and drinks-wide menu.

    Rooms unbearably hot due to lack of air conditioning. Childrens outside play area not open. More attention to detail re cleanliness in public areas. Pool area unbearably hot due to lack of air conditioing. Poor childrens food menu quality.

    7.5

  • Mark
      United Kingdom
    July 24, 2014

    The setting was wonderful and the grounds and building were magnificent. Staff were friendly and facilities were good.

    Room was tired and it was a disability room which I was not informed of.

    7.9

  • Mark
      United Kingdom
    July 22, 2014

    Noisy Wedding party at 4 am!!!

    7.1

  • Jason
      United Kingdom
    July 22, 2014

    The pool and sauna were great and our room was nice

    The bar food was terrible

    7.5

  • Carolyn
      United Kingdom
    July 20, 2014

    Bed was very cumfy and breakfast was really nicks

    Paid a lot of money for a room for the jacuzzi bath to break after first use and it didn't get fixed b4 we left complain is going in

    5

  • Keith
      United Kingdom
    July 16, 2014

    Breakfasts and the bar meals

    The room we occupied was dark

    7.5

  • Allan
      United Kingdom
    July 15, 2014

    Very comfortable and a really good breakfast. Lots of fruit as well as usual fried stuff.But people need warning about strange credit card policy on arrival of loading it with more than your booking fee.

    Reception putting £130 on my credit card for my £95 booking when I arrived. Never come across this before. Not an encouraging policy from the hotel - will avoid this chain.

    7.1

  • Anonymous
      United Kingdom
    July 15, 2014

    Leisure facilities were excellent

    Late check-in time (3pm), but wasn't really an issue.

    10

  • Anonymous
      United Kingdom
    July 15, 2014

    Leisure facilities are modern and clean.

    9.2

  • Ashleigh
      United Kingdom
    July 13, 2014

    The welcome feeling we received on our arrival

    We asked for a double room with a double bed was a bit disappointed when we discovered it was 2 single beds joined together spent most of the night falling down the crack

    8.8

  • Anonymous
      United Kingdom
    July 6, 2014

    The fact that breakfast is charged for 2 people regardless should you take it. This was not explained on booking or settling the bill. The wifi in the hotel is very poor

    5

  • Steve
      United Kingdom
    July 6, 2014

    Relaxing environment

    8.3

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