We booked Reeds Barn for our minimoon on the basis that it had a pool and sauna. The sauna was unfortunately out of action for the two nights we were there, so very disappointed to not get a chance to use it. Apologies were given but some discount would have appreciated due to the nature of our stay. In hindsight I should of been more forthcoming in asking for money off our stay, but it wasn't until we were home did I think about it.
I did remember to mention at the time that our downstairs room, The Gardenia, heard a lot of noise from the room above. The floorboards were very squeaky and the toilet flush and talking was very obvious! Obviously the house has been converted and was not designed as a hotel's insulation would be. Again, apologies given and an explanation that the work will be done to soundproof the flooring in due course. Still, we managed to get in enough sleep in between our neighbours activities!
The barn was beautiful inside and out and located within close driving distance of local tourist attractions. The staff were friendly and breakfast was amazing.