Reem Hotel  

Location in Bayswater and within a 10 min walk of Portobello Rd and Queensway is superb. Lots of restaurants and a better choice than almost anywhere else.

The poorest hotel I have ever stayed in in terms of value for money. Asked for triple room but they gave be a large single and a small single. Ended up with one of us sleeping on the floor for 'comfort'. Having paid through the nose for the hotel because of our short term notice booking, this really hurt.

no clean bed first check-in view. No hot water on first day. No worth that price. Less than 2 star.

It had a good location.

We spent three nights there, and every night there were issues with the water. At first, there wasn't any hot water. The staff told us after we complained that it was going to be fixed the next day. The next day, the water was extremely hot, too hot to take a shower. We again complained, and the staff told us it would be fixed the next morning. When we woke, it still wasn't fixed and the new staff person had no idea there had been a problem. Thus, we didn't get a proper bathroom (no shower for three days) and we would have been better off in a hostel. The sink faucet was also difficult to use. Lastly, the breakfast is terrible. They served yogurt that clearly had quality issues and the coffee was horrible. We are not picky eaters, especially in the morning, but the food was not fit for human consumption. On top of that, the kitchen staff was very rude and scolded us for not sitting at the right table.

We booked the hotel for the last two nights of the year so we were expecting to pay a lot more than usual. It was definitely one the cheapest around in comparison to others of a similar standard and location on New Year's Eve. The room was very small, which we expected, but extremely clean and with all the facilities you would expect. The breakfast was quite good and the general condition of the hotel was fine. We had a (very small) room overlooking the attractive Princes Square, a short walk away from Queensway and Bayswater tube stations and Kensington Gardens The nearby Prince Edward is a great English pub that has atmosphere and good food. I would recommend this hotel to anyone who does not want to spend a fortune on a London hotel but who still wants to atmosphere of staying in a clean hotel in a regency square in a nice location.

Nothing.

Location not ideal for main London attractions. Poor customer service. Room barely "livable" - bed hard as a rock, tiny broken TV, broken tea/coffee pot, only hot water (no inbetween). Did not have room cleaned in entire stay (Stayed 3 nights). Would never stay here again.

Location, there were no obvious infestations of bugs...and nothing more. Shame on you for using them.

Everything. Basement room, immediately outside the cafeteria...with the hall light shining into the tiny room, noisey staff, the bathroom was appropriate for anorexics only, and all for a ridiculously price

The comfort was poor because of the plumbing system. The room was too hot at night and hot water flowed from the cold water tap and at times it was impossible to shower. From a health and safety aspect the situation is dangerous, as one could easily get scalded! Even the water that flushed the toilet was hot! Having complained to the receptionist we were told that an engineer would resolve the problem, but he/she never materialised! This seems to be an ongoing problem that has been around for some time.

Excellent hotel. Quiet central location. Clean rooms. Free internet, free left luggage. Very helpful staff. Nice breakfast that offers more within continental option than other hotels. I loved my stay there and very highly recommend it.

Good place and price

Area

Room was very small. No Internet in room. Very poor breakfast.

Nice, forthcoming, hard-working staff.

Wifi very poor. Opposite of last time I stayed (which was the main reason I went back)

Good breakfasts

Bad sound insulation, you can hear at night how people under you come to toilet.