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7 Emmanuel Road, Cambridge, CB1 1JW, United Kingdom – Show map
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31 verified reviews
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Regency House Apartments's staff speak: English
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Non-smoking rooms, Family rooms, Heating, Non-smoking throughout
Cambridge Market (547yrd)
14:00 - 00:00 hours
05:00 - 11:00 hours
Cards accepted at this property
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Based on 31 reviews
Value for money
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Lack of kitchen equipment, grubby crockery
Generally clean. Good location.
Smell of drains in the wet room/toilet. Very basic level of furnishing/equipment (eg only 2 cereal bowls for 4 people and no tea towel for us to dry the 2 bowls ready for the next 2 people). Lounge quite dark (could be improved by clearing debris from the street level grating to allow more light in)
Good location. Comfortable beds. Good shower.
No response to my text or call from landlord. Living area very dark. No loo roll!
Brilliant location to the town.
The apartment has so much potential. So much could have been better. Not very clean.
good location/comfortable clean beds/comfortable seating in sitting room/travel cot provided on request
small touches missing - only 1 toilet roll/no bedside lamp or mirror in one bedroom/no tea towels /no working plug in kitchen sink/no bin bags.Should accommodate 4 but only 3 chairs at breakfast bar
i like how they handle situation like what happened to us the first one that they book for us was double book ending up they have to find another one.
i don't like that you booked the accommodation ahead of time ending up waiting for long hours on the street because the apartment that we booked apparently they give it to someone else...
We were attracted by the location and the reasonable price
Regency Apartments CANCELLED OUR BOOKING 4 hours before we arrived (via text!), during May Ball week, with Cambridge being >90% booked They claimed a water leak. I believe this was a lie since I have read other reviews saying similar things (fires etc.) and on speaking to other apartments, they said they had done it before. They were also renting out rooms two days later. On trying to contact them in reply, they didn't answer the phones or reply emails. I am therefore concluding they simply double book rooms and then choose the highest bidder. DO NOT BOOK That is all James
My Reservation was cancelled because of a booking error and the persons had no option to stay for the first day for me..... really bad if the town is fully booked.
Kitchen area and bedroom nicely fitted out. Good central location.
Bathroom poorly designed - to sit on the toilet you had to slide your knees under the washbasin - it would be difficult for a larger or less flexible person. Light at top of stairs could only be switched on at the top. Tiny TV. Poorly maintained, poorly serviced, poor comms. Details: maintenance - tiles missing in bathroom (some stacked behind toilet!), 5 lightbulbs not working, paintwork chipped, blown plaster. Service: stair carpet filthy, dirty tea towel screwed up under sink, no bath mat, bin bag too small to fit in kitchen bin. Comms: despite booking 6 weeks in advance, we weren't told that the entrance was in Victoria Street, not Emmanuel Road, and given the wrong PIN to get in - as a result we were trying the wrong door with the wrong PIN. On phoning, also told that the credit card had not been charged as 'my children have thrown the machine in the toilet'. Given that booking.com says that the card is charged at the time of booking, amazed that 6 weeks was not enough time to get a new machine. Was asked to leave cash, which I declined to do, as not sure whether the card had already been charged (or whether it was a tax avoidance scam). Could have got much better for the price.
Location was perfect
Not enough ferniture in a livingroom and no dining table and highchair
Location in centre of Cambridge Beds were comfy
The bathroom - wet room , smells of damp, not clean enough Being in the basement - had no view so could have been anywhere- had chosen apartments to have view of Christ's Piece. No tea towels Kitchen sink dirty
Fantastic locations and very convenient, well equipped kitchen and clean, comfortable rooms.
N/A, met all expectations considering the price
Shabby. Not enough equipment. Needs tidying up.
For a longer stay, location and size of the apartment both good. In my case, good internet access for email. Minor repairs done quickly - not so more important ones.
The lack of essential (advertised) equipment, above all a working washing machine. For a longer stay, this is essential - a structural problem with drainage needs to be tackled. Also a shortage of some kitchen utensils (kettle, coffee pot).
The location is great. Beds are comfy. Owner is accommodating and helpful.
The cleanliness of the apartment was not good and, although it is possibly a work in progress, some areas were shabby, especially the entrance (outside and in), hallway, bathroom and staircase. Two living room (basement) windows which look onto walled areas could be tidied to look more aesthetically pleasing. Not enough crockery provided and no dish cloth/tea towels. Parking is a huge problem, especially when arriving late at night. Only resident parking allowed in street and car parks nearby are expensive for any length of stay. Front bedroom noisy as it faces a main road. Security not good, as door is opened by key pad only with no facility to lock the door from inside once in situ (unnerving for some of the younger guests).
Good to be self contained. Comfy clean and well situated
the finish left a bit to be desired- not all the lights worked, wires needed tucking in. I wouldn't call it a luxury apartment unless there were things like a place to put your toiletries in the shower, a mirror over the sink, etc Little bit noisy
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