Bathroom poorly designed - to sit on the toilet you had to slide your knees under the washbasin - it would be difficult for a larger or less flexible person. Light at top of stairs could only be switched on at the top. Tiny TV. Poorly maintained, poorly serviced, poor comms. Details: maintenance - tiles missing in bathroom (some stacked behind toilet!), 5 lightbulbs not working, paintwork chipped, blown plaster. Service: stair carpet filthy, dirty tea towel screwed up under sink, no bath mat, bin bag too small to fit in kitchen bin. Comms: despite booking 6 weeks in advance, we weren't told that the entrance was in Victoria Street, not Emmanuel Road, and given the wrong PIN to get in - as a result we were trying the wrong door with the wrong PIN. On phoning, also told that the credit card had not been charged as 'my children have thrown the machine in the toilet'. Given that booking.com says that the card is charged at the time of booking, amazed that 6 weeks was not enough time to get a new machine. Was asked to leave cash, which I declined to do, as not sure whether the card had already been charged (or whether it was a tax avoidance scam). Could have got much better for the price.
Kitchen area and bedroom nicely fitted out. Good central location.