Regency Royal Hotel  

The staff were very pleasant, and attentive, the lounge and dining room were well presented. The bedding was clean,towels fresh and clean.

Our bedroom was very small more suitable for a single person (although the bed was a double it was a small double). the lift was quite small and old with a gate and doors. The television did not work properly, the shower/sink room was tiny, we had to ask for extra milk/tea, and the bed was not made up the first day. the downstairs looked as though it had been refurbished, but the upstairs really needed some modernising would be a really nice place if modernised.

The owner, the size of 0ur bedroom & the chandeliers.

Poor quality Breakfast & the bathroom was not as clean as we expected.

On Arrival the room was not ready (5.30PM). Telephone did not work. Window could not be opened as sash cord had snapped and one pane of glass was so badly cracked it allowed cold air in. Floor had not been hoovered; dirty tissues behind the bed etc. Breakfast was at best mediocre with watered down fruit juice, a very poor selection of cereals and poorly cooked breakfast.

Location very good for free parking outside hotel free Breakfast good.

Dining room very cold also the bedroom until we put the electric heater on .After leaving it on all day and night it was warmer. Hotel could do with new windows as they were very draughty, and you could not see outside because they were dripping wet inside.

Friendly staff, Friendly atmosphere. welcoming entrance to the hotel. Good choice of Indian food.

The location.

Bedrooms are nothing like your photographs, not sure if there is one bedroom been modernised to showcase on the web. The reality is the rooms are in desperate need of modernising, bath and sink cracked, bathroom floor had many body hairs on it. We had 3 rooms booked all very basic, one T.V. only worked if you held the button in. Only one guy working there whilst we stayed, he covered reception, bar and breakfast, athough he did try to excel in making our stay a good one.

Very close to conference centre Cheap

Poor standard of service at reception and breakfast

The bathroom wasn't as clean as it could be The car park is at the rear of the hotel but there is no access to the hotel from the back for guests

Will not go back

The staff were very polite and friendly,and made me feel very at home.

Courtesy and care of the staff

Smallness of room

Great seaview and the comfiest bed I've slept in for a while - and I stay at a lot of hotels!

Some of the facilities at the hotel were quite dated (eg small crt tv in room, lift with cage doors, decor. However, everything did work and was clean.

Room clean

Not enough staff, hotel bar not open, the breakfast was luke warm, got up at 7am to go for a walk along the prom, only to find the front door locked, finally found someone at 7.30am to open up, was not very happy as I think thats illegal in case of fire, especially with a lot of older people staying. Decided to stay another night in llandudno but not at that hotel