The Rembrandt  

Convenient for museums. Royal Albert Hall, tube and local restaurants. Clean well appointed room and bathroom. Excellent choice for breakfast.

Automatic service charge in the bar even though the order was wrong. Coffee not very hot in bar and at breakfast. Cooked items not very hot at breakfast. Unexceptional for price.

Bathrooms - great! Also very comfortable beds - well done!

Being charged £50.00 in advance for services (minibar/calls) which I had no intention of taking.

Throughly enjoyed our stay very nice room Excellant location good value

Found the dining room a little bright and open would have prefered a little cosier but Excellant service

Hotel location is outstanding, f&b offerings were great and priced well and accommodation rooms were well appointed (even the disabled room which I stayed in)

For those requiring early starts, the breakfast only commencing from 7am is not the best. If you have a rate inc breakfast, you want to ensure you actually make use of this. 6.30Am would be a more suited start time for breakfast.

The rooms were nice, the bed comfortable and the location great. They upgraded our room for free for an unknown reason. (Maybe they had filled all of the executive King rooms.)

The fitness center fee was too expensive.

The free cable Internet; the excellent breakfast, proximity to London attractions; the kind-size bed; in-room cooling.

The lifts were problematic for 2 days; the spa-bath was only a normal sized bath.

Very helpful hotel staff, excellent service. Very relaxing atmosphere, nice breakfast buffet.

I found the sound insulation of the room slightly lacking, as when people let their door bang close, it is very disruptive for nap or sleep.# also, I was surprised that I had to ask for a tooth brush and tooth paste from the concierge, one of the reasons I decided to book a hotel is so that I could bring as little toiletry as possible.

Breakfast was wonderful, Fast internet connection in room, room was very well cleaned every day, everyone at the hotel was nice and friendly.

Our only request that was not filled was early check-in, but it was because the hotel was fully booked the night before. Other than that, nothing!

Good location. Very good value for money in view of its location, compares very favourably with other hotels nearby, room had whirlpool bat and bath robes and breakfast included in the very reasonable price. Great hotel if not intending to spend alot of time in the hotel, No bar or restaurant with atmosphere or outside clientele

The location is excellent for visiting the V@A, British Museum and Covent Garden, Chelsea are easily accessible. The choices and quality of the food at breakfast is very good.

Staff members at reception were unfriendly and following an unfortunate over-sight by the cleaning team in our room, at first refused to honour a very minor discount, £17, which had been offered as compensation by night management. Dining room staff also hovered and removed plates almost before one had finished eating! Very difficult to relax at breakfast.

I liked the ambiance and decor of the hotel. I'm only sorry that I wasn't staying longer.

My only complaint was the difficulty with the lift. One lift was completely out of order. Then the second lift was not operating, and I was unable to locate the staircase. Finally, a workman directed me to the luggage lift and that's what I used to make my way to reception. It was very frustrating being unable to make my way down from the room to the reception.

Attended Royal Wedding and visited historical sites.

This hotel was excellent. Great staff, large room and excellent breakfast. Convient location, 1 block from Harrods and plenty of eating establishments near by. Free Wifi and internet hook up.

Proximity to museums and close location of undergound station to then access other areas of London. Liked the nearness of a good selection of cafes and shops in south kensington. Also good breakfast.