Pentahotel Reading Centre    

Funcionários atenciosos, quarto muito confortável e bonita decoração.

Simpatia dos funcionários , localização , relação preço qualidade acima da média.

é pena não ter parque estacionamento proprio , tem um a 300 metros

Loved the quiet efficiency of the staff and place in general.

The first time I stayed very quiet, which is important since I was lecturing solidly for 2 days in Reading. The second time I was woken in the night by someone screaming for Henry at 2am! Just hope the next time I stay in July, I can have a quiet room facing the inner quadrangle and away from stag and hen nights!

like the hotel

breakfast was exspensive

The bed was very comfortable and the bathroom was well equipped

The staff were not friendly. The wall in the room had a coating of dust on it. The breakfast which was £15 each was of poor quality, hot food was barely tepid. There were 2 coffee machines - one of which was not working, so had to queue. More like a 3 star breakfast.

Loved the hotel. Bed was massive, everything clean and staff very friendly. Would definitely recommend.

If I had to be picky, the pillows were a bit thin and the sky sports channel wasn't very clear.

free wifi internet login should be increased to atleast 1 hour instead of 30 minutes (which is really A nusence to log in every 30 minutes when you are typing A email or chatting with some one)

The hotel is clean, comfortable and quiet. The staff are friendly and it is right on the edge of the town centre.Nice choice of toiletries in the bathroom.

Everything was fine, nothing to complain about. I had a nice stay.

Then room was very clean and the bathroom was lovely

Room to hot needed to ask for fan paid for up grade had to call staff as dressing gown and slippers not in room as requested £5 vaucher not in room as per upgrade I e-mailed my complainet on 29.04.13 but have still had no reply this was booked as a treat for my Daughters 18th Brithday very disappointed !!!!!!!!!!!!!!

Room clean and big

To cold in breakfast room

Spacious comfortable bed. Good shower.

Breakfast area cold. Took a long time to clear areas. Bacon not good and sausages inedible. Room warm so open window and very noisy

I like the design. The location. The price.

You can not stay in a hotel with a 16 year old with such a poor WiFi. And you have to sign in every half hour. My boy´s words was: This hotel sucks ! The teprature in the brekfast erea was freesing and I mean maybe 5 to 7 celsius. The food was cold when you came to the table. We had to sit in our overcoats. The shower had no power and you had to turn it of and on many times to get warm water to flow.

We were given no other choice apart from a smoking room even though we booked no smoking rooms! The guy on reception was so un helpful! We spent an hour in reception trying to arrange being moved to another room but we were told there was no option, either have the smoking rooms or check out! I rang booking.com who contacted the hotel on my behalf, they told the reception if the matter was not sorted they would be removed from booking.com then magically we had rooms to move to! We paid more than an associate of ours even tho booking before them and our rate also did not included breakfast as theirs did.

The hotel had a funky yet relaxed ambience. Rooms are nice and a good size. Free wifi, tea, coffee and mineral water. Staff were great. Would stay again for business.

I arrived late and when i got to my room it was very warm. I opened a window which was not as easy as you would expect and put the air conditioning on. After an hour or two problem resolved. Not a big issue at all but the only negative thing I could of.

A really unique and quirky hotel. Room was spotless,loved the rain shower and free toiletry pack. An added extra was the complimentary late check out on a sunday! Really impressed with the hotel and staff and will be staying there again.

Bed extremely uncomfortable. Quilt and pillows old and lumpy. Incredibly poor, leading to bad nights sleep.

The quirky decor, lighting and atmosphere in the bar/reception area. Huge and very comfortable beds. Friendly and helpful staff, efficient check-in (Even though we arrived early). All staff we met in corridors etc.greeted us -makes you feel like you matter.

bedroom too hot, window hardly opened at all. In the bar in the evening there was football on a big screen (With sound on) plus music playing! Music playing at breakfast was too "Frantic" for first thing in morning. More natural light in dining room would be nice.

Location, room size, room facitlities

Lifts are terrible, breakfast service haphazard. Curtains are poor

spacious comfortable room and facilities. very good breakfast

Staff were generally unsmiling but polite

The beds are so big you get two quilts!!! Lovely bathrooms. Good design in bar area

Nothing

Loved the Bar, breakfast was OK. You could also choose between smoking and non-smoking room. Very central. Great setting!

Modern, comfortable, relaxing and chilled environment

Inconvenience of kettle draw being far from counter and plug

Bad value for money when opting for superior room Lack of included breakfast Late check in Business orientated

The beds, the breakfast

It is not as clean as it used to be

it was clean enough provided free wifi well located

staff general ambience free wifi was slow, to get faster you needed to pay restaurant - food&service