Rennie Mackintosh City Hotel  

The location was excellent and the staff very friendly

I received a phone call at 10 in the morning to say that my card wouldnt work on their machine and neither woulfd the bank card I gave them. I had to travel up early and pay for my room before returning to chck in at the alotted time which was very inconvenient for me. The receptionist I spoke to on the phone was quite cheeky about this and it wasnt till I went up and paid did she inform me that their credit card facilities werent working properly. I had also booked a double room but was informed they had none only a single or a twin. I chose the twin but the room I was given was behind the reception desk. It was very noisy and the walls were very dirty it looked like the room the receptionist and staff would use on a night shift, not what I was expecting at all and even though it advertised its self as a hotel it wasnt a hotel but a bed and breakfast gueat house which was as far I am concerned is false advertising, the breakfast was appalling I ordered the fruit bowl and orange juice, the fruit was canned and plonked on the plate and the orange juice was amixture of orange, grapefruit and apple and tasted disgusting. I wouldnt stay their again ever.

Very good value for money and friendly staff

Only 1 pillow

I thought the standard of the room was excellent, and the staff very friendly.

friendly staff, good breakfast. Good decor.

room smelt like it had just been painted. There were no curtains and the street lighting was very bright.

I was very pleasently surprised after reading previous reviews. The hotel was very clean, our room was on the top floor and there were not that many stairs. Breakfast was superb. Very happy with our stay.

Excellent value for money. Will stay again.

Friendly welcome from night porter room clean and comfy charming farewell great value for money

Basic but friendly staff

the fact i was charged for 2 nights when i stayed just 1

Price & convenience

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The staff were all incredibley friendly and helpful and I slept really well.Very central, which was great for getting home after a night out. A huge breakfast.Will be back.

Staff were excellent. Nothing was too much trouble. The breakfast was excellent and the hotel was within walking distance of most attractions.

Decor of rooms needed updating and a little street noise.

The location and convenience of the hotel.

The bed was really small and with only 1 pillow per person was very uncomfortable. Perhaps there should be an option for a spare pillow in the room.