Best Western Restormel Lodge Hotel

Very pleasant and very helpful reception staff; excellent waiter/waitress service at breakfast and dinner; nicely appointed room, and with the hotel close to interesting tourist sites. Everyone that we came into contact with at the hotel was friendly and obliging.

Friendly staff. Clean room etc.

Traffic noise. Difficult to find car park.

Comfortable and well positioned for touring this part of Cormwall. Easy to find. Near Eden Project.

The evening meal was mediocre. Steak was badly cooked, desert was inedible.

Staff were most helpful when we requested a change of room because of an issue with the beds. My husband has a bad back and requires a very firm mattress. The receptionist offered us a choice of other rooms to look at and we found a room with beds that suited us better. They were happy to move our belongings and it was all done very amicably.

The hotel was in a good location, easy to find and had good parking faciliies.

The room was very hot even with the window open. Breakfast was disappointing due to lack of crockery and hot buffet. Overpriced for facilities.

I chose for location to visit various National Trust properties.For the price and rating I have not complaints. The menu was good.

This form should have space for free comment,as most of the questions do not apply ti my visit.

All the staff, really helpfull, They were all polite and friendly, nothing was to much,will be returning soon.

I liked the warm staff welcome (nothing is too much trouble), the general cleanliness of the hotel, it's location in the centre of a small town and the excellent parking facilities.

I think the breakfast buffets could be improved eg a touch of the continental style to include cheese and cold meat. Fresh fruit? I think it was on offer but not displayed

Staff were friendly. Hotel in ideal location to explore surrounding area

Not all info was correct. The outdoor pool was not heated. We were in the annex from which there was no covered way.. A problem in wet weather. The restaurent was ok, not award winning as stated in one brochure. The breakfast was uninspiring and limited. Not a good example of Best Western.

Relaxing, quiet and comfortable with easy access to the attractions we had come down for. Excellent breakfast and good selection of evening meals if you wish to stay in

The swiminpool and the rooms , also because it is well located.

Anybody speak foreigh languages and les the spanish language.

Location and freindly staff

Food, particularly the starters and the deserts were insufficient in quantity and the salads were wilted. The shelf above the wash basin in the bathromm was overlaping the basin causing accidental knock to the elbow. Bath did not have a screen to stop water splashing on the floor.