Rhinefield House Hotel  

Staff were very attentive and helpful at all times. Room was very nice with good facilities, nice toiletries, nice robes, good tea/coffee facilities. Breakfast was excellent, not rushed, good food. Grounds are wonderful (would like to see them in the summer). Location good for walkers, ramblers, picnics.

There was no bar food menu which varied from The Grill menu. Would have liked to have seen more ordinary food available. The dinner menu in the Grill could have had more choice with more varied vegetables. Very expensive at min £45 per person before drinks. The dinner menu in the main restaurant was too exclusive with too much emphasis on fine dining. Food was first class, but a choice of some roast meat, potatoes and vegetable dishes would be more to the taste of some guests. Excellent for those wanting a five star meal every evening costing £72 minimum for two. Was disappointed could not book any spa treatments as whole 4 days of my stay were fully booked. This may be the case for late bookings as they need plenty of notice as it is used by day customers as well as guests. Indoor pool difficult to get in and out of for me so did not use. Prefer to just walk in, not ladder. Spa pool is open to children during the day, we would have preferred it to be adults only.

The upgrade

It was like taking a step back in time. The exterior of the building was like an old castle. We were quite excited. The food was very good.

None of the rooms are in the "Castle Part" of the hotel. They are in a modern addition and were sparse, no air conditioning in one room, bad air in the other. They did provide fans. This was a huge disappointment because there is none of the ambiance of a Castle - that part of the building is reserved for time share units. The website doesn't let you know this.

The location of the Rhinefield House Hotel was fantastic for walking/cycling through the beautiful New Forest. The hotel itself was beautiful with magnificent grounds - all of which were in excellent order. Having read previous reviews we were not sure what we were going to find, however a recent refurbishment programme has obviously been taking place (and still was in progress in some areas!).

Our initial room allocation was OK - but painting/decoration of the corridors outside was in progress on our arrival. This was not a good welcome - the smell of the paint was horrific and would not have made our brief stay very nice at all. When we asked to be moved this was accommodated with no real problems. It was just a shame to have been put in this position if not necessary in the first place. Air conditioning needs to be looked at carefully in this hotel. The room/s were ridiculously hot (even with the portable unit switched on all night!) and the windows wide open. The heat resulted in sleep not happening easily and when we eventually drifted off we overslept and nearly missed breakfast.

It was a lovely hotel and great location

The staff were an interesting bunch of characters and very polite. The spa was very relaxing. The service was impeccable. They knew who you were throughout your stay which was lovely.

Love the character of the building, our room was luxury and the staff were great as was the breakfast! It was our wedding night and couldn't have hoped for a better place to stay.

Lovely bed linen. Had a beautiful meal in The Grill Room although it was quite expensive - we were glad we hadn't gone for the fine dining option!

Location and ambiance

Room was a bit tired and lacked some touches ,no robes , no slippers and when requested they still didnt arrive

Wonderful truly memorable

A lovely hotel in the forest, very peaceful and relaxing. We were upgraded as it was our honeymoon and brought a complimentary bottle of champagne to our room. Staff were extremely friendly and service excellent. Room very clean and comfortable, top marks for delicious breakfast in the room at no extra charge. We would highly recommend and will be coming back again.

Restaurant very pricey and you are captive unless you fancy driving to the local towns. Food yummy despite the cost.

Set in beautiful New Forest which was stunning in autumn light.

More of a volume hotel packing in the wedding guests than a peaceful weekend retreat. It was not what we expected from the website. If you want peace and quiet - avoid.

great food in the restaurant. though pricy.