The Rhinewood Country House Hotel  

Staff were excellent, very helpful at all times, was made to feel very welcome.

Comfortable rooms staff very obliging, hotel convenient for warrington/manchester/the traffords/chesire I.E. tatton park, station on the doorstep, however how often the train stops we did not find out as we drove everywhere, there is no bus route that is the only limitation, taxis however are not expensive in the area.

Comfortable room, reasonably priced bar, good breakfast nice and friendly staff

I have never met such genuine lovely staff, so friendly and will go the extra mile for you. The room was very clean and comfortable. The food fresh and delicious.

We enjoyed our stay at The Rhinewood. The staff were excellent both in the hotel, bar and restaurant and did everything they could to make our stay enjoyable. The breakfast was very well cooked but we were not keen on the sausage used and think they could be changed, The room was looking somewhat worn with the furniture showing lots of signs of wear and tear. It was difficult to open the wardrobe as it had no handles and no key with which to open it. Also, there were no spare pillows and we only had one each on the bed so had to request extra which it is fair to say appeared very quickly thanks to your manager.We hope this information is of use to you.

Staff were very friendly and helpful

We liked the quiet country location although near the motorway it was peaceful Unlike Holiday Inn experiences in the past. We loved the modern decor and the friendly and helpful staff. They made us feel at home. Thank you all

It was basic but clean with all relevant comforts. I particularly like an ironing board when I ams taying away. The only downside was that there was no toothpaste in bathroom.

It was in a nice location, very reasonably priced. There is a restaurant on site which is not advertised when you book. The staff were friendly and helpful.

The room was a bit cold adn you could hear the noise of the trains passing

I came for a wedding taking place at the hotel on the 5th November2011. I travelled up from London and stayed on the Friday and Saturday nights. When I arrived in my room 24, it was freezing, the heating was not switched on to warm the room and I had to climb under the duvet until the room warmed up. My feet were dead with cold. The Wedding was wonderful, the staff very helpful and courtious. The food was delicious especially the bacon and sausage and the wedding meal and buffet, was gogeous. However, I arrived at breakfast at 9.15am,on the Sunday, breakfast finished at 9.30, on the Sunday morning, there was not much cooked breakfast left at the self service. I asked if more cooked breakfast was on the way. I was abruptly told by an older waitress that, that was it, as breakfast ended at 9.30, I told her that it was only 9.15. The hotel was full with guests from the wedding and many appeared at just at 9.30 ish for breakfast, to be told the same in a rude manner by the said waitress. This upset the bride and groom who spoke to the manager. More cooked brekfast was served after a short period, however I felt that the waitress was rude and abrupt. The bride told me that this was the only thing that had spoilt her wedding, otherwise a wonderful time was had by all. I enjoyed my stay and would use the hotel again. I hope this helps with your staff trainning. Warm regards Mrs Catherine Payne-Gray

Friendly and welcoming as ever

Stayed here lots of times. Only complaints are variable service for wifi, and the quality of breakfast is not as good as it used to be.

Pleasant stay in convenient location. Essentially this is a business man's style of hotel but non the less it offered a good deal in clean well equipped rooms and the staff were very helpful and well trained to offer good service. We ate in the restaurant; had well cooked and good value meals as would be expected at this style of hotel.