The Rhinewood Country House Hotel  

The bed was very comfortable, very clean lovely shower, staff very friendly

At the dressing table, no mirror there was a side mirror but for a woman gettin ready for an occasion could of been a bigger mounted one on the wall, the price of alcohol is very expensive

Location to my next days work. Warm welcome & friendly staff. Reasonably priced and honestly rated at 3 star.

Room 5. Mattress needs replacing. TV picture faulty. Mould inside windows. Dirt on window sills. Carpets need deep clean to rejuvenate. Dirt in corners of bathroom. Breakfast buffet is not kept hot under lamps.

Friendliness of the staff

Great value price

No kettle in the room. Cups and tea and coffee etc. but no kettle.

The girls on reception both in the evening and morning were excellent and very attentive as I was on my own. Breakfast was particularly nice.

The staff were very helpfull And had good service

There was no full English breakfast available although I paid for it,but I had to settle for hot tea coffee toast and cerials. I would be more happy if discount was offered.

Everyone was very helpfull and friendly

Access was good from motorway, ideal at end of long day.

Room key got jammed, apparently a known problem. Only one bath towel in double room, didnt find out till coming out of shower !

Staff were absolutely excellent Location is very nice and relatively convenient (there was a wide choice of restaurants in nearby Culcheth).

Bedroom could have done with cleaning better. Breakfast - menu needs updating, (microwave) overcooked scrambled eggs. Mattress protector that makes you sweat in the night

The room was large and well appointed.

The evening meal was very disappointing. When asked what wine was available the waiter didn't know and had to be prompted to go and find out. During the meal he continually and noisily dragged tables across the hard floor surface getting ready for breakfast service.

Good value, clean and friendly

Only one towel on bathroom.

Very 70s. Decor. Bedroom cold. Food over priced. For bar meals.

Lovely staff. My little girl was given an Easter egg when we left. Value for money we got the room at a reduced rate of £49 + 10 for our 3 year old's z bed. Couldn't hear the trains even though next to the trainline.

£10 for a z bed for our 3 year old daughter was a bit steep considering it collapsed when she sat on it. There was a sheet and an acrylic blanket but no duvet. The electric heaters in rooms are a bit 1970s and the palce would benefit from central heating. Strong smell of stale smokers smoke as you walk down the corridors.One tiny cheap sausage with the otherwise good breakfast was a bit tight! The more modern 3* hotels (Holiday Inn) offer more..yogurts, pastries, fresh cut fruit. Country House is also a bit misleading as the decor is rather dated and cheap. A good overhaul. Bathrooom extractor fan?? (There was some form of ventilation). The bathroom also had a fan heater which took a while to warm up the room so no-one was tempted to shower.

the staff were excellent breakfasts were good the surrounding area was rural

no issues

The staff are very welcoming and accommodating, and the room was clean and comfortable enough for us to stay three nights. Although there was a wedding one of the nights we didn't hear a peek, but this may be because of where our room was.

The room was clean and warm coffee making facilities, hair dryer and iron included.

Location, friendly staff

The fact that despite specifying a "pet friendly" hotel in my initial searches it turned out, after booking (and a non-refundable payment), that the hotel is not really "pet friendly" and I was asked to pay an addition £15 per night for the dog (something which wasn't make clear on any websites, including the hotels own site).

Always a value for money stay

Friendly staff

Excellent service from all staff Good comfortable room. Good breakfast options.

Evening meal menu limited and the salad that came with the lasagne was poor.

Nice people. Efficient clean and friendly.

Very suprised how modern and imaculate the rooms were for such a cheap price! Local pub also very nice, recently renovated and food was lovely. Great recomendation from staff as wanted to eat away from hotel. Thankyou

Was very cold on arrival as no heating. Warmed up after 20mins or so. Only niggle and was rectified immediatly.

The room was beautiful better than what we expected so we stayed again... unfortunately our second stay; the double rooms were fully booked; which was what we booked, the lady at the desk apologised about the mix up and was very apologetic. we didnt mind too much about the situation as we just needed a ved to sleep in as we came straight from work and was very tired... We are returning here next time we visit the area :)

Jus the mix up on room as we booked a double room n ended up gettin a twin room... was fine about this in the end

It was convienient for the birchwood buisness park

It felt a bit like fawlty towers with the rooms been a bit dated and tired

value for money

nothing