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The Richmond Gate Hotel
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General
Top
Based on
89
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Jan
Group
Dublin,
Ireland
December 9, 2009
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The staff were friendly, helpful and so obliging. A group of us booked here and they went out of their way to organise a dinner at short notice for a saturday night. The rooms were lovely too and the lounge areas. I would definitely recommend to others as could not fault anything about the stay. I would definitely return if visiting friends again in the area. |
10 |
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Caroline
With friends
London,
United Kingdom
December 9, 2009
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Great staff, great lounge area to meet up and have a drink, great location. |
10 |
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Laith
Young couple
Stockholm,
Sweden
December 9, 2009
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Very friendly staff and cosy environment The location was a bit to far away from the station. The breakfast was ridiculously expensive!!! |
10 |
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Paul
Young couple
Shrewsbury,
United Kingdom
November 18, 2009
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I think the pric is too high even for London for the standard of hotel and when you are paying so much one assumes that breakfast is included which we found was not so we did not eat breakfast on the last day. The room was ok but being on the ground floor at the back did not really reflect the quality we would expect frothe price paid. |
5.5 |
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Deborah
Solo traveller
London,
United Kingdom
November 16, 2009
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Convenient location. The staff were very helpful and friendly |
9.5 |
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Adrian
Group
Stoke-on-Trent,
United Kingdom
November 11, 2009
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the staff were very helpful ,hotel was very clean and tidy,checking in and out was very easy.enjoyable stay |
8 |
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Keith
Mature couple
Nantwich,
United Kingdom
November 4, 2009
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Staff training was excellent. Clientele reflected this. Restarant menu a little pedestrian and could be more extensive. |
8.5 |
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Gillian
Mature couple
Fleet,
United Kingdom
November 4, 2009
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Good location for stay after reception in Richmond Park. Breakfast was over priced |
7 |
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Michael
Solo traveller
Leamington Spa,
United Kingdom
November 2, 2009
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Room was very comfortable and well designed - perfect for a one night stay. Staff very friendly and efficient. Good parking right outside the door and a good location. |
8 |
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James
Mature couple
Paisley,
United Kingdom
October 29, 2009
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I liked the choice between a snack and a full meal and the fact that the bar served food all day. |
9.5 |
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Anonymous
Solo traveller
United Kingdom
October 26, 2009
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The overall service was very good and the spa/leisure facilities were excellent. Good position and easy walk to Richmond station. Very relaxing time. |
9 |
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Anonymous
Mature couple
United Kingdom
October 26, 2009
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The staff were friendly and helpful, the service was prompt, the room was comfortable, well equipped and the health club was excellent The rooms are a little small |
9 |
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Sile
Young couple
Dublin,
Ireland
October 20, 2009
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Location in Richmond - towards the top of Richmond Hill, just a stroll away from beautiful views of the Thames and parkland and a short walk to the centre of Richmond. Very good value for its location. |
7.5 |
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Michael
Mature couple
Aberdeen,
United Kingdom
October 19, 2009
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comfortable and friendly hotel.staff very accomadating.meals very good and good location by the thames |
7.5 |
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Anonymous
Mature couple
United Kingdom
October 14, 2009
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Room good, bed very good, bathroom lovely Breakfast was a shambles, there was a queue and no order, when a table was eventually found the hot food buffet was all gone. Not what I would expect of the calibre of the hotel. |
7 |
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Martin
Mature couple
Ponteland,
United Kingdom
October 10, 2009
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excellent location & comfort levels the mattress! |
9.5 |
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Antony
Mature couple
Holt,
United Kingdom
October 7, 2009
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Visited Queens theatre - Dropped son off in Kingston where he is attending Uni. - visited Kew Gardens Breakfasts were a bit chaotic due to extremely large nummber of guests. - but staff were very good |
8.5 |
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Vince
Young couple
london,
United Kingdom
September 25, 2009
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It was nicely located, very relaxing area - we didnt have breakfast. The check in was rude, we booked for two nights and he kept saying we only booked for one night. We were asked at 2am! To fill in a stupid booking form even though we had checked in on the internet.paper thin walls, could hear everything. Even though there were clearly very few customers in the hotel, we were put in a basement flat - the views from the top floors must have been great, but all we saw was a mound and people drinking outside. |
5.5 |
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Anonymous
Family with young children
United Kingdom
September 21, 2009
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Comfortable rooms. Great location, as I had a reception to attend in Richmond Park. Also very close to Richmond high street for shopping and restaurants After calling in the morning to ask if I could check in early, and arranging a time of 12 pm for my arrival, I had to wait until 1pm before a room was ready, which really messed up my plans to feed lunch to my child. (I know check is at 2pm normally, but I had called to confirm an earlier check in, and was very disappointed not to get one). |
6.5 |
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Emma
Young couple
Dorchester,
United Kingdom
September 17, 2009
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Everything was very modern, well decorated and comfortable though a lot of noise came through door from hallway. |
9.5 |
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Allison
With friends
Warwick,
United Kingdom
September 15, 2009
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Its in a great location and newly refurbished fresh looking and clean We had booked a twin and were given a double and had to wait while they sorted it, but they did it promptly |
8 |
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Julian
Mature couple
Plymouth,
United Kingdom
September 10, 2009
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near to river and town queing for breakfast |
7 |
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Colin
Mature couple
haddington,
United Kingdom
September 8, 2009
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clean comfortable room, decent size swimming pool, excellent breakfast , excellent reception staff |
9 |
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Ann
Solo traveller
Humlebaek,
Denmark
September 7, 2009
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Very nice room, good breakfast missed a hairdryer in my room |
9 |
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Richard
Solo traveller
barnsley,
United Kingdom
September 2, 2009
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I was upgraded to the cottage which was fantastic. |
10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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