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The Richmond Hill Hotel
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When would you like to stay at the The Richmond Hill Hotel?
Top
Based on
161
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Anonymous
Mature couple
United Kingdom
December 8, 2009
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Easy walk down to the town centre during the day, the swimming pool and spa were excellent to relax in. Took a while to get a taxi down into the town at night. |
7.5 |
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John
Mature couple
Southport,
United Kingdom
November 25, 2009
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Easy to walk to areas we needed |
9.5 |
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Peter
Mature couple
Bridgwater,
United Kingdom
November 24, 2009
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Restaurant service very poor - not enough staff. it was crowded, but this must have been known due to long term bookings of two parties |
5.5 |
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Stephen
Young couple
Taunton,
United Kingdom
November 22, 2009
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Great hotel, very comfortable bedroom Bathroom was a little 'tired' looking |
7.5 |
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Justine
Young couple
bodmin,
United Kingdom
November 18, 2009
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The staff were so friendly and helpful. Our bedroom was spotless. For the price we paid breakfast could have been included. |
9 |
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Maria
Mature couple
Haywards Heath,
United Kingdom
November 16, 2009
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The proximity to Richmond Park and the lovely setting in general It was quite difficult to find our room! Signage was a bit confusing. |
7.5 |
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Anonymous
Family with young children
Poland
November 15, 2009
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Location, I used to live in Richmond and that is why I get back there Unpleasant/ staff at the Reception (especially two ladies), crazy solution with parking - you need to collect token from the reception when you want to leave (which makes ladies from the reception even more annoyed). |
3.5 |
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Geoffrey
With friends
Mivddlesbrough,
United Kingdom
November 11, 2009
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rooms were very nice and big good views lovely area .Walking ditaance to train station esay access to shops .Looking to book again very soon |
9.5 |
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Mandy
Mature couple
Sheffield,
United Kingdom
November 11, 2009
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The car parking facilities were excellent, the safe in our room was just what we needed - all hotels should offer this facility! The staff were very helpful, nothing was too much trouble. The English breakfast was very nice and set us up for the day as we were going to the Rugby at Twickenham! The location of the hotel was perfect and we had a nice walk to the stadium in Twickenham. The decor in the hotel was very well designed and gave it a relaxing atmosphere. The shops in Richmond were a suprise, I can defintely recommend the shopping! No, we were very impressed during our stay. |
9.5 |
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Fiona
Mature couple
Lincoln,
United Kingdom
November 11, 2009
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Links to Twickenham and in to London Hotel room was dissapointing, first night only one set of towels, asked for newspaper not delivered, toilet made horrendous noise after flushing, all were reported to reception and with the exception of the toilet which was definately the most annoying the other issues were sorted for the second night. for an average of £134 per night not including breakfast the room was extremely small and we overlooked the back car park so not even a decent view, I felt thoroughly dissapointed with this hotel and would not recommend as I felt it was overpriced and the toilet noise was unacceptable. |
6 |
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David
Mature couple
penzance,
United Kingdom
November 10, 2009
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location The toilet was difficult to use - it was poorly located. The carpet was not clean. The room was small and not 'luxuriosly appointed' |
4 |
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Katherine
Mature couple
Leicestershire,
United Kingdom
November 10, 2009
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Location excellent. Fair price. Allowed to pick up car after the match following checkout that morning . Gesture much appreciated. Excellent leisure facility. Only one bath towel in the room for a joint booking which I am sure was a mere oversight which could have been easily remedied. Could have done with some complimentary drinking water in the room and a few more tea bags and coffee though did not pursue a request which I am sure would have been honoured. Otherwise no complaint. |
7 |
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Sean
Mature couple
Katy,
United States of America
November 9, 2009
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The free wireless in room was nice, and of course the view up on top of Richmond Hill. Maid did not vacuum between days on our stay. Very inconsistent loading of the in-room refreshments. |
6.5 |
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Richard
Solo traveller
Barnsley,
United Kingdom
November 6, 2009
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Great location at the top of Richmond Hill, clean room and friendly helpful staff. Insecure outside windows and breakfast overpriced. |
8 |
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Marilyn
Mature couple
Eltham,
United Kingdom
November 3, 2009
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Breakfast seemed abit disorganised, if you buy vouchers in advance its cheaper.( the hotel staff didn't tell us about this but friends did) The radiator in our room wasn't working and we asked 3 times for it to be sorted, in the end we had a portable radiator to use over night. |
7 |
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Marie
Solo traveller
Vanbrugh Park, Blackheath, London,,
United Kingdom
November 3, 2009
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The room was very clean and modern - it looked very recently refurbished. I attended a wedding and the facilities provided and the food were wonderful! There was plenty of free parking. Fantastic views across London. Was a bit pricey. Would have been nice to have someone to help me with my luggage. |
8 |
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Peter
Solo traveller
London,
United Kingdom
November 2, 2009
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I was only there for a night, did not eat anything. All very well decorated and comfortable |
8.5 |
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Roger
Solo traveller
poulton le fylde,
United Kingdom
November 2, 2009
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helpful staff, good service and clean, good location only sat nav cannot find it, a street number needs adding to the address. |
7 |
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Anonymous
Family with older children
United Kingdom
October 29, 2009
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Excellent pool and spa. Very attractive location with views from Richmond Hill. Helpful bar & restaurant staff. Bedrooms a bit small for a 4 star hotel. |
8.5 |
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Seb
Young couple
England,
United Kingdom
October 29, 2009
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Not much at all. Rudeness of the staff. Temperature of the room, size of the room, tattiness of the room, 3 interuptions by room service in the morning, cost of drinks. |
3.5 |
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Nicholas
Mature couple
Richmond, Surrey,
United Kingdom
October 29, 2009
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£100 was taken from my card in payment when room rate was only £89 |
8 |
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Richard
Solo traveller
Tavira,
Portugal
October 25, 2009
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Couldn't make the TV switch on and the hot towel rail not working |
7 |
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Anonymous
Young couple
United Kingdom
October 23, 2009
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food in the restaurant was very nice and the bar was great for relaxing in. stayed in a std double, room was very small for the price we paid, didnt look so small in the pictures, also didnt feel like a 4 star, was a very nice hotel though, things were just over priced, wouldnt stay there again purely for that reason |
7.5 |
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Anonymous
Mature couple
United Kingdom
October 21, 2009
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Large enough to absorb 2 large functions without making any difference to us, but personal enough to still make us feel well looked after by the staff. |
7.5 |
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David
Mature couple
Devizes Wiltshire,
United Kingdom
October 21, 2009
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Location Good, access to river good, local ammenities within easy walking |
9 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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