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18 Albert Embankment, Lambeth, London, SE1 7TJ – Show map
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880 verified reviews
We speak your language
Park Plaza Riverbank London's staff speak: Russian, Portuguese, Polish, Dutch, Italian, French, Spanish, English, German, Arabic
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Food & Drink
Restaurant, Bar, Breakfast in the room, Restaurant (à la carte), Restaurant (buffet)
Free! WiFi is available in all areas and is free of charge.
Free! Wired internet is available in all areas and is free of charge.
No parking available.
Room service, 24-hour front desk, Express check-in/check-out, Currency exchange, Ticket service, Luggage storage, Concierge service, Babysitting/child services, Laundry, Dry cleaning, Ironing service, Shoeshine, Meeting/banquet facilities, Business centre, Fax/photocopying, Gift shop, VIP room facilities
Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Lift, Heating, Non-smoking throughout
Russian, Portuguese, Polish, Dutch, Italian, French, Spanish, English, German, Arabic
From 14:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge for children's cots/cribs.
All older children or adults are charged GBP 36 per person per night for extra beds.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Park Plaza Riverbank London accepts these cards and reserves the right to pre-authorise your card prior to arrival.
Based on 880 reviews
Value for money
Show reviews from:
Park Plaza Westminster Bridge London is set opposite the Houses of Parliament and Big Ben, on the South Bank. It is close to the London Eye, the Aquarium, restaurants and theatres.
Score from 5189 reviews Fabulous
Situated on London's South Bank, this modern and family-friendly hotel is just a few minutes’ walk from the River Thames and London Eye.
Score from 1563 reviews Fabulous
Located in London, The Z Hotel Piccadilly offers free WiFi access. Piccadilly Circus is just 200 metres away and Trafalgar Square is also just a 5-minute walk away.
Score from 792 reviews Fabulous
This stylish 4-star hotel is in the West End, 100 metres from Marble Arch London Underground Station. It boasts modern, luxury rooms and a Michelin-starred restaurant.
Score from 2955 reviews Very good
The lobby was very impressive and the bar. The bathroom was lovely & clean Staff were very helpful
Tea & Coffee facilities were not replenished during stay but towels were. Bins had not been emptied prior to our stay.
Staff are very helpful; front desk, concierge and house keeping
Payment system not working to produce invoices
Bathroom situation and the picture on the wall with a kid holding a dog with fangs. Creepy
Location friendly and engaging staff
The concierge servises were excellent, especially Andelino.
Regulating the room temperature for comfortable sleeping was difficult. Breakfast buffet was quite expensive. Nothing within close proximity for alternative breakfast dining.
View, friendly staff who remember your name.
Location Décor Staff Cleanliness
Pricing not transparent Mattress was very hard Limited choice in bar (Draught) Not a good view with all the work going on
10th floor toom overlooking tge Thames has stunning views..
We upgraded our room as had two single beds made up separately and pushed together so not a double
good location, not far from the tube and a nice south bank walk too
checkin was a nightmare.. late and I had an afternoon meeting which I could not change for.. the receiptionist kept telling me that it was not a problem.. my room was ready, they had a large group to book in, but she could not cut any keys at the moment... "but it was not a problem". I explained it was as I needed to change for a meeting.. to which I had no reply!
Service was poor. I had to find someone to take my order for coffee in the bar and to pay for it. The room had no view and very little natural light. At night the outside flood lights, even with curtains drawn gave the impression of dawn. Very difficult to control temperature in our room which made it difficult to sleep. We wanted to spend as little time as possible in the room as it was so dark and dismal. Drinks in the bar very expensive and service at breakfast poor.
The location in London was good, a very open feel, due to being on the Albert Embankment.
7th Floor was suffering from exhaust from the kitchen (only in the corridor not the room).
Comfortable room and bed with great bathroom Location was perfect for us.
Room overlooked atrium and was very dark. Wifi and mobile phone signal were intermittent at best in room
Hotel clean and good location
Didn't get a twin room as we booked.lots of hassle trying to get them to understand it is not convenient and not what I booked. Slept on a sofa bed in the end.
PROXIMITY TO MY DESTINATION
ATRIUM FACING ROOMS ARE DINGY WITH CONSTRUCTION ACTIVITY BLOCKING OUT THE SKY AND INADEQUATE INTERIOR LUX LEVELS. GUESTS HAVE NO IDEA IF IT'S DAY, NIGHT, RAINING OR FINE. MY WIFE THOUGHT THE EXPERIENCE DEPRESSING.
We had a superior twin room which was spacious with great facilities. The bar and restaurant were beautiful. Just a short walk from big ben, London eye etc. We ordered room service which was delicious.
Unlucky for us our room was facing the train tracks and a building site.
Location bar area facilities
Leaky shower dust under furniture
Cleanliness/quality Genuine staff approach and customer service Quality of food
Narrow room. Room didn't face the thames, but faced other peoples rooms so no actual daylight came through the window. Dark interior made it more gloomy inside with there being no proper sunlight
Space in the room.
Very slow service in the bar.
Staff were super helpful and polite
Noisy lifts especially in the early hours
very helpful staff and very clean and comfortable great view from room window looking over to westminster
the building work on both sides of the hotel and the water went off on the tuesday just as we were about to shower in the morning
location was great
Booking.com had indicated that there was a dvd player in each room. This was not the case. When challenged, the hotel initially said this was incorrect but I asked them to log-on to Booking.com to see them description given online. Once they could see this they said I had to take this up with Booking.com as they felt this was not their issue! Also, there is construction work going on at either wing of the hotel. This was not made clear at the time of booking, although having said that it did not disturb my sleep. It was just a bit of an eyesore!
I liked the location
There was a sound (people were repairing something) that didn't let us sleep
Good location! ; London eye is very near by hotel. Only 10 minute by walk. Also, the staion takes 5-10 minute by walk. staffs are not friendly but, not bad. They only do the their own work.
Noise; Next to the building, rail way path through so, little bit uncomfortable(especially in the morning and evening) Also, next to the hotel some building is under construction. The hotel does not notice about that.
Clean, comfortable, modern, well equipped room. Very nice bathroom with bath and shower cubicle.
Building work meant the room had no natural light.
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