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18 Albert Embankment, Lambeth, London, SE1 7TJ – Show map
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1697 properties in London
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905 verified reviews
They speak your language
Park Plaza Riverbank London's staff speak: Russian, Portuguese, Polish, Dutch, Italian, French, Spanish, English, German, Arabic
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Food & Drink
Restaurant, Bar, Breakfast in the room, Restaurant (à la carte), Restaurant (buffet)
WiFi is available in all areas and is free of charge.
Wired internet is available in all areas and is free of charge.
No parking available.
Room service, 24-hour front desk, Express check-in/check-out, Currency exchange, Ticket service, Luggage storage, Concierge service, Babysitting/child services, Laundry, Dry cleaning, Ironing service, Shoeshine, Meeting/banquet facilities, Business centre, Fax/photocopying, Gift shop, VIP room facilities
Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Lift, Heating, Non-smoking throughout
Russian, Portuguese, Polish, Dutch, Italian, French, Spanish, English, German, Arabic
From 14:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
All older children or adults are charged GBP 36 per person per night for extra beds.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 905 reviews
Value for money
Show reviews from:
Park Plaza Westminster Bridge London is set opposite the Houses of Parliament and Big Ben, on the South Bank. It is close to the London Eye, the Aquarium, restaurants and theatres.
Score from 5204 reviews Fabulous
Situated on London's South Bank, this modern and family-friendly hotel is just a few minutes’ walk from the River Thames and London Eye.
Score from 1593 reviews Fabulous
A mere 5 minutes' walk from Big Ben and The Houses of Parliament, the award-winning DoubleTree by Hilton Hotel London - Westminster (formerly Mint Hotel Westminster) has a modern fitness centre,...
Score from 1113 reviews Very good
Situated in the heart of London, citizenM London Bankside is a stylish contemporary hotel, which is just a 2-minute walk from the Tate Modern and only 600 metres from the Millennium Bridge.
Score from 3290 reviews Fabulous
Excellent staff friendly
Slow internet connection via wifi
Excellent location....friendly staff..good facilities
Functional hotel and friendly staff. Good breakfast and service you would expect from a Park Plaza franchise. All in all a decent hotel.
staff are very friendly and nice
didnt like view of trains
everything plentiful attentive and friendly staff beautiful room with fabulous view we did not pay extra for this good location lovely breakfast best veggie sausages ever eaten smart accommodation
Good location, good size room and spacious bathroom. On site restaurant well worth a visit
Mattress on bed very hard, uncomfortable nights sleep !
Wonderful bathroom and views - staff were very friendly and the bed was comfortable.
Had to change rooms as ours was facing a construction site! It was easy and painless to swap, however. Breakfast was a bit expensive and we ran out of sugar.
Good sized quiet room.
Problem with my tv internet and all TV services etc on checking in. Eventually was resolved only for TV to fail entirely later on.
Room cleaning service was not as carefully provided for long staying guests. Bed was hastily made and the shower stall was not cleaned for days nor was the living room or bedroom hoovered. Maids need supervision
The food was generally poor quality and cold. The porridge (of which there was tons of) was cold; the cooked breakfast was very average - eggs, tomatoes, mushrooms and bacon cold. I thought the food was very 2 star compared to the hotel. Premier Inn breakfast is MUCH better!
The lobby was very impressive and the bar. The bathroom was lovely & clean Staff were very helpful
Tea & Coffee facilities were not replenished during stay but towels were. Bins had not been emptied prior to our stay.
Staff are very helpful; front desk, concierge and house keeping
Payment system not working to produce invoices
Bathroom situation and the picture on the wall with a kid holding a dog with fangs. Creepy
Location friendly and engaging staff
The concierge servises were excellent, especially Andelino.
Regulating the room temperature for comfortable sleeping was difficult. Breakfast buffet was quite expensive. Nothing within close proximity for alternative breakfast dining.
View, friendly staff who remember your name.
Location Décor Staff Cleanliness
Pricing not transparent Mattress was very hard Limited choice in bar (Draught) Not a good view with all the work going on
10th floor toom overlooking tge Thames has stunning views..
We upgraded our room as had two single beds made up separately and pushed together so not a double
good location, not far from the tube and a nice south bank walk too
checkin was a nightmare.. late and I had an afternoon meeting which I could not change for.. the receiptionist kept telling me that it was not a problem.. my room was ready, they had a large group to book in, but she could not cut any keys at the moment... "but it was not a problem". I explained it was as I needed to change for a meeting.. to which I had no reply!
Located right on the embankment. Lovely short walk from vauxhall. Just outside is a barge on the Thames converted to a bar which is fab for an early eve drink. The food at the restaurant Chino Latino is lovely but pricey so download a free taste card on your phone for BOGOF!! Nice room, lovely bathroom
There are building works next door however they stopped at 6 and didn't start again til 8. My husband sat in a chair at the window fascinated for half hour!!!
Facilities and quality
Took a long time to check in due to inexperience of staff
Service was poor. I had to find someone to take my order for coffee in the bar and to pay for it. The room had no view and very little natural light. At night the outside flood lights, even with curtains drawn gave the impression of dawn. Very difficult to control temperature in our room which made it difficult to sleep. We wanted to spend as little time as possible in the room as it was so dark and dismal. Drinks in the bar very expensive and service at breakfast poor.
rude front desk staff. we had requested an early check in as our flight was getting in early morning. the clerks would not give us a room even after they did an early check in for two other couples who been waiting for the same length of time probably after thair tour guide intervened. got a room finally 30 minutes after a discussion with clerk!
The location for all amenities is perfect for main attractions and all within a good walk or a short taxi ride.
Our room view (932) was very disappointing, i was also very shocked to find the large window in the room has NO safety catch and can open fully whilst at a very low level for children to open on 9th floor!! A tragedy waiting to happen so a simple safety measure can be implemented??urgent review required
The location in London was good, a very open feel, due to being on the Albert Embankment.
7th Floor was suffering from exhaust from the kitchen (only in the corridor not the room).
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