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Park Plaza Riverbank London
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8.3
Top
Based on
369
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Richard
Young couple
NEW COSTESSEY,
United Kingdom
June 27, 2009
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Customer service was very good all the way through the time that we stayed here... It was a special occasion for my partner and myself, and the hotel responded to a special request that I had written on the booking form - huge amount of credit for that. Room was great, with an amazing view of some of London's most famous sights. Great facilities - might not be the cheapest stay ever, but absolutely worth it! Great little bar on a boat across the road too... Slight moan...breakfast at the weekend was buffet style - excellent!! However, waiter serviced breakfast during the week proved to be a little haphazard and slow... |
9.5 |
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Janice
Young couple
dungannon,
United Kingdom
June 24, 2009
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Very Central,good all round service |
9 |
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Ruth
Mature couple
honiton,
United Kingdom
June 24, 2009
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the room was excellent, very clean & comfortable, design & furnishings were all to a high standard, staff helpful & polite. |
10 |
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Elizabeth
With friends
Wallasey,
United Kingdom
June 24, 2009
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The rooms were a good size and clean, and the hotel was very convenient for all the sights The room overlooked other rooms. I was disappointed not to be overlooking the river. It was not pointed out that it was en extra £45 for a river view. |
8 |
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Anonymous
Solo traveller
Switzerland
June 23, 2009
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clean and effecient |
9 |
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Stephen
Mature couple
Shipston on Stour,
United Kingdom
June 22, 2009
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It was reasonable value and the choice of services were excellent, comfortable rooms and friendly staff Not very convenient for tube services, nearest station was a good 15 minutes walk, with luggage and other items this was not well located for tube services in London |
9 |
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Vladimir
Mature couple
Namestovo,
Slovakia
June 19, 2009
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Good location for visiting city sightings,nice choice for breakfast,luxury rooms, really nice long drinks in hotel bar with perfect barmen. Excellent food and wine choice in Chino Latino Brasserie. We had booked executive room and according information we got in booking confirmation letter that we suppose to have "luxury" bathrobe and slippers,complimentary morning newspaper and mineral water. So nothing mentioned above didn´t happen! Another thing was that there were pretty long queues for breakfasts. Capacity of restaurants for breakfast are not enough. |
8.5 |
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Anonymous
Mature couple
United Kingdom
June 17, 2009
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Close to London Eye and easy to find. I had deliberatley booked a 'stylish, superior room' as part of a package with bottle of wine on arrival, etc. I was stunned to see that my room was small, with a disabled bathroom/shower, no wine, and the room was quite cold. I was so annoyed as it was clear that I was just put into a back room. I complained at reception, and was told I was 'lucky' there was a room I could move to. |
4.5 |
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Anonymous
Young couple
United Kingdom
June 16, 2009
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Convenience for centre of london and stylish otel Housekeeping knocked on the door at 8am on saturday morning! |
8.5 |
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Edward
Young couple
Newcastle Upon Tyne,
United Kingdom
June 11, 2009
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Very efficient room service |
8 |
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Anonymous
Mature couple
United Kingdom
June 10, 2009
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attentive staff, cleanliness, room comfort, early check in, use of executive lounge i felt the breakfast choice could have been better.Fried eggs had to be specially ordered, I have never found that at a hotel. The scrambled egg had just been replaced and was lukewarm, there was no hash browns. There was no plain croissants, cutlery on table or side plates at the toaster. We were moved to the downstairs restaurant as the other one was full. |
9.5 |
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Anonymous
Family with older children
United Kingdom
June 10, 2009
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On Saturday we went to the cricket at the Oval and on Sunday We visited London to see the sights. No |
9.5 |
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Annalise
Young couple
coalville Leicestershire,
United Kingdom
June 10, 2009
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The view |
8 |
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Tracey
With friends
Aberdeen,
United Kingdom
June 5, 2009
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modern fresh clean hotel had a late check out booked and when tried to get into room after 12 had been locked out and reception said its normal and would re programme card - why couldnt they do that when we checked in?? Breakfast was cold on the second morning |
6.5 |
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Christopher
Young couple
Bognor Regis,
United Kingdom
June 2, 2009
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A great location next to the Thames, within walking distance from the Houses of Parliament and the London Eye. The room I stayed in was great, but a clearer river view would have made the experience even better. |
9 |
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Karen
Young couple
swansea,
United Kingdom
May 28, 2009
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Lovely, clean, modern rooms. Excellent bathroon suite. Disappointing view from bedroom window (other bedroom windows all around, couldn't even see the sky to see what the weather was like outside!) Also, we had a late check out arranged (2pm), however, our room card did not allow us entry to our room after midday, which we were not informed about until we arrived back at our room in a rush to collect our luggage and get to the train station! |
9.5 |
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Anonymous
Mature couple
United Kingdom
May 28, 2009
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Being moved downstairs for breakfast on our second day. The choice and quality of the food wasn't as good as in the restaurant. |
8 |
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Georgina
Mature couple
Ipswich,
United Kingdom
May 28, 2009
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The hotel was fantastic, very good value for money. Was nice to relax in a luxurious hotel room. |
9.5 |
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Anonymous
Young couple
United Kingdom
May 27, 2009
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The room was fairly comfortable. Only a couple of things I would have changed but I think the hotel was fairly busy. Only things that could have been better was that we were given the disabled room, which obviously had a walk in shower which wasn't very powerful. The room was right on the railway so quite noisy at times. We didn't receive the bottle of wine on arrival as suggested in our booking confirmation. |
6 |
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John
Mature couple
Hull,
United Kingdom
May 27, 2009
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Good position, handy for buses, staff very good and the food excellent. The barge pub on the river outside was handy too. |
9.5 |
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Anonymous
Family with older children
United Kingdom
May 27, 2009
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Location very good, although a very busy hotel staff were efficient. Room far too hot even with AC on all night, bath & wash basin water very slow to run away. |
7.5 |
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Anonymous
Family with young children
Norway
May 22, 2009
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The service, the nice rooms, the location of the hotel, the quiet rooms, the nice breakfast |
10 |
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Anonymous
With friends
United Kingdom
May 20, 2009
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Central location, nice bar area and clean We were put into the disabled suite, and was not informed at check in. I had to ask 3 times for an iron that worked. |
7 |
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Vickie
Mature couple
OMAHA NEBRASKA,
United States of America
May 18, 2009
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Tthe location was ideal, beautiful hotel, nice staff and my view of parliment and big ben was absolutley amazing! The carpet in my room needed replacing due to some stains, but this is so minor, yet for what I was paying, it should has been like new |
10 |
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Gavin
Young couple
Bristol,
United Kingdom
May 13, 2009
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Fantastic location, overlooking the Thames and very close to great attractions, (Eye, Westminster, museums etc..) No. However, next time I would pay the extra and get a room with a view!! |
9.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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