The Riverhill Hotel  

Friendliness of staff. Food was excellent.

We just enjoyed the whole experience from the reception, the bedroom and especially the food. The staff were all of the hightest quality

The room was large and there was a nice view, from the large windows. The furnishings were modern and very clean. Nice sized bathroom. Complimentary snacks on arrival. Plenty of TV stations. Good quality free tea, coffee and hot chocolate. Staff were more than happy to book a taxi to a surprise 40th birthday that evening. Ample car parking.

When we arrived, we asked if there were any places nearby to eat. The lady on reception said they could make us some sandwiches. We thought that was really nice and didn't expect them to be free. However, when we checked out we discovered those sandwiches cost £11. That is very expensive for a couple of slices of bread and a bit of cheese. At that price I feel the reception staff should indicate the cost, if you accept...

We have stayed and eaten at the river hill quite a few times now,all the staff are very welcoming and do there jobs remarkable well,it never changes each time we come back you no exactly what to expect. Well done already booked for mothers day.

Very good bed

No chair to sit on in the room

Comfortable & clean

We have always found the amenities at the hotel very good and the staff very pleasant and helpful. We like the nice touches such as the butter not being in plastic containers, and all the meals very good. We thought some tissues in the bedroom would have been very welcome and a cotton sheet between us and the duvet more than desirable

When I booked our room on the internet I had ocassion to ring on Wednesday, Thursday and Friday to book a table for 4 then 6 and finally 7. Each time I rang I requested if it was possible to have access to our room as we were travelling direct from Norfolk and would arrive about 12.30 pm and would like to change and wash before our luncheon party. Althiugh access to rooms was not available till 14.00 hours. I also requested each time that we would like a back bedroom and was assured that was already in hand.We arrived at 13.00 hours and was told a room was not available so we had to go into luncheon unwashed and unchanged, About 18.00 hours our guests departed and we asked for our room key and was informed our luggage was already in the room. Our room turned out to be right in the front of the hotel and no luggage had been taken up to the room.We were not best pleased and felt let down by so many staff members.Also the toilet seat would not stay up and slid all over the place when sat on. Not a a good start to our stay. We did not like drinking out of mugs at breakfast time and felt it was not in keeping with the standards of the hotel.

What a find!!! Considering The Riverhill Hotel was situated in the city centre, it felt like I was staying in a beautiful and traditional country hotel. I cannot fault anything with my stay. My room was absolutely gorgeous, almost a suite. The service was fantastic from the bar and restaurant staff to reception. I will definitely be staying at the Riverhill Hotel next time I am in the area!!

Convenient location. Pleasant enough.

Rustige kamer (nummer 5) was goed verzorgd. Personeel vriendelijk. We konden al om voor 13:00 inchecken.

Smal, kort en zeer (te) zacht bed. Niet fijn voor de rug! En zeker niet voort personen van boven de 1.90m. Het water smaakt erg naar cloor, maar dat is bijna overal in Liverpool. Doordat de prijs van het ontbijt niet bij de hotelprijs is inbegrepen, is de prijs van een overnachting met ontbijt aan de hoge kant. Als je hierbij een goed en modern bed zou hebben, dan is de prijs/kwaliteitsverhouding wel goed.

Friendly and competant staff. Prompt serving of food and drinks. Excellent menu for breakfast, plenty of choice.

The friendliness of the staff and the convenience of its location.

Room design is a little dated.

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