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Newest reviews for The Riverside Hotel

  • Paul
      Ireland
    August 21, 2014

    central position for our purpose,meeting friends in monmouth

    no sunday lunches

    7.1

  • Jayne
      United Kingdom
    August 18, 2014

    Every Think The welcome we recived from to boss and the staff was fantastic, down to earth and approchable it put the iceing on the holiday. Well done Riverside Hotel

    8.3

  • Vicky
      United Kingdom
    August 17, 2014

    Bed was comfy

    Bathroom not clean, filth on windowsill, sink not clean

    4.6

  • Deborah
      United Kingdom
    August 17, 2014

    Staff friendly.

    The noise from the two generators beneath room 11 all night. The greasy breakfast.

    5

  • James
      Australia
    August 10, 2014

    Position

    Rooms dated and not comfortable

    5.4

  • Jeanette
      United Kingdom
    August 3, 2014

    Excellent customer care by the staff making me feel welcomed and valued throughout

    The restaurant wasn't available the night I stayed.

    9.2

  • David
      United Kingdom
    July 30, 2014

    Location Comfortable Bed

    Windows hardly open No fans

    5.4

  • Dave
      United Kingdom
    July 27, 2014

    Due to my mistake on the booking dates we turned up a day early. This was quickly sorted out by the guy at reception. Would recommend this hotel.

    My partner was looking forward to jug of pims but they had run out fruit ! More fruit next time ha ha. This was the only fault.

    7.9

  • Christine
      United Kingdom
    July 27, 2014

    Location and parking

    The breakfast was very greasy.

    5.8

  • Anonymous
      Netherlands
    July 26, 2014

    Excellent value for money. Would stay here again. Monmouth ideal for esporting wye valley.

    8.3

  • Elisabeth
      United Kingdom
    July 24, 2014

    So close to the town. Friendly and helpful staff. Very comfortable.

    Noisy as on road - but then it is town centre location.

    7.1

  • Samantha
      United Kingdom
    July 23, 2014

    The staff in this hotel without doubt are the friendliest most welcoming I have met yet. As a young solo resident I felt welcomed from day one... So much so I rebooked for 4 weeks. Thank you x

    9.2

  • Colin
      United Kingdom
    July 22, 2014

    Location for town was ideal

    Noisy smokers out the back under our window

    7.5

  • Anonymous
      United Kingdom
    July 15, 2014

    Nothing about hotel but location was lovely what a shame

    Noise and being expected to pay for breakfast. The hotel needs Alex from hotel inspector to get there and sort it out we never got any sleep the room was above the bar which seemed to be full of swearing loud women

    4.2

  • June
      United Kingdom
    July 10, 2014

    The location and car parking

    Attitude of staff. No restaurant facilities even though it was shown on website. Rooms very basic and not really clean. Poor value for money. The bar was occupied by numerous people ,who were known to the staff ,using bad language and rolling their own cigarettes. I would not even give this hotel a one star rating. I really feel we were grossly overcharged at this establishment

    5

  • Col
      Australia
    July 9, 2014

    Great location.

    Very hot night.

    7.5

  • Anonymous
      United Kingdom
    July 6, 2014

    Location was good. Close to town centre and very convenient to us as we were going to a wedding reception just around the corner and did not want to walk back a long way late at night.

    The Riverside Hotel is dated and dirty. Our bedroom wall light did not work, the cutlery was not washed up, the bathroom was filthy and the windowsills looked like they have never been cleaned. The shower projected mostly out of the bath, therefore soaking the floor and the rest of the bathroom. The bathroom decor itself was appalling, the tiles having being painted at some point in the past, were peeling and the seal around the bath was loose. The towels, although clean, were tiny and we were not given a bath mat. Very noisy due to main road nearby and deliveries to the pub downstairs early in the morning. Cooked breakfast was greasy and therefore decided on second morning to source breakfast elsewhere! I would not stay here again.

    3.8

  • Andrew
      United Kingdom
    June 29, 2014

    Good parking with a central location making for an easy walk into the town centre.

    Very poor facilities. Our room was not the one we had booked via Booking.com because the hotel proprietor said she was concerned about the noise level expected from a group of touring motor bikers staying at the hotel. No price adjustment given!

    4.2

  • Kevin
      United Kingdom
    June 22, 2014

    Friendly staff. Location.

    Dirty walls in bedroom. Cutlery not washed properly. Stained cups.

    4.2

  • Caroline
      United Kingdom
    June 20, 2014

    In general a clean room. Comfy Bed, with good quality bed linen, fresh towels. Wonderfully friendly helpful staff. Great Breakfast. Would stay here again :)

    Hotel could do with a makeover, a little tired and dated. Only negative, we had to clean out the shower waste, flow of the shower waste was a little slow as we were concerned there would be an overflow - but it was not a problem.

    8.3

  • Rob
      United Kingdom
    June 20, 2014

    Good location, friendly staff, great breakfast

    Noisy coolers outside room, cracked sink, generally run down and a bit shabby

    7.1

  • Marilyn
      United Kingdom
    June 18, 2014

    the location to town and freindly welcome.

    cleanliness room needed updating.

    6.3

  • Catherine
      Ireland
    June 17, 2014

    The room was an OK size and beds were comfortable. the receptionist on Sunday morning was very helpful

    It was quite noisy with a drunken argument outside our window in the early hours of the morning

    7.1

  • Alan
      United Kingdom
    June 17, 2014

    Good location, car park onsite

    roadside rooms are noisy

    7.1

  • Vicki
      Australia
    June 12, 2014

    Beds were so comfortable we stayed an extra night . I have a bad ack and really enjoyed the stay .

    10

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