The Riviera Hotel & Holiday Apartments Alum Chine  

Everyone made us feel so welcome,as if we were staying at a smaller hotel. Accomodation very clean staff very helpful. Would recommend and stay again.

My favourite part of my visit was going for swim in there swiming pool both outside and in and the jacuzzi nd sauna. All great no problems. And will definatly be visiting again.

Nothing. Eveything was great

Having previously stayed at The Royal Bath in Bournemouth we were not expecting too much of a 3* hotel further down the coast however we were very pleasantly surprised. The front desk staff were extremely helpful and friendly - nothing was too much trouble for them. The room was small but very clean and all you actually needed. We requested a balcony and sea view as it was our wedding anniversary and this was done for our arrival at no extra cost. The location of the hotel is superb - a few minutes walk from Alum Chine beach which is sandy, has a very nice Italian restaurant which you can sit outside and also has an enclosed playground attached to it - so we'll be bringing the kids down next time as it looks ideal for them. We walked to Westbourne in the evening and had a great curry in the Westbourne Tandoori and walked back - not too far. Bournemouth pier was a 20 minute walk away - so we had a paddle down to the shops in town on Sunday morning then got the bus back almost to the door of the hotel. Didn't get to try the pools as the weather wasn't great for the outdoors one and we didn't want to spend any time indoors. All in all a very good weekend at a reasonable price for a summer weekend in Bournemouth. Definitely recommend.

I came a few days peace and found the staff helpfull and having good knowledge of the area. The room was comfortable and very clean. The restaurant staff were very attentive and the food excellent.

Food, Pool and jacuzzi

We stayed at the riviera for one night and it was perfect for a short stay , we had a twin room which was a little small but with a good sized bathroom , may feel a little cramped for a longer stay. Even though it was small the room had everything we needed and had nice toilleties and adequate tea , coffee etc. We had trouble connecting to the wi-fi but didnt raise a query with the staff as we didnt desperatly need internet connection. The location is perfect and alum chine beach is only 5 mins walk away , we also walked along the beach down to the pier in Bournemouth and had fish and chips at Harry Ramsdens in the evening :) The breakfast in the morning was lovely and self service which we liked , didnt get a chance to use pool but it looked nice. Would definatly stay here again !

Some of the other hotel guests had obviously been out partying in bournemouth and were extremely noisy coming back in the evening , some at 4am ! Not the fault of the hotel just other people being inconsiderate :(

It was quiet ,peaceful and the views were beautiful. We were treated very well by all staff and made to feel very welcome .The hotel was clean and very comfortable ,we would certaintly return .

1) Swimming pool and jacuzzi 2) friendly staff on reception 3) clean room with nice balcony and view 4) excellent room service with friendly man 5) when asking for pillows that we got a phone call to ask how many and these were brought up 6) nice food at breakfast 7) ample parking 8) facilities of outside pool looked nice if it had been a different season! 9) really reasonable prices - I was amazed we both stayed for 2 nights at such a reasonable rate. 10) bar with singer and entertainment.

These are minor things but they were a little issues that could be addressed as they are suggestions: 1) The shower was hard to get the right temperature as it was mixing the taps and when you were in it sometimes it would go really hot and then cold. This was in room 124. Perhaps an investment for power shower? 2) More pillows on the bed in the first place.

Great value and comfortable hotel with plenty to amuse you in the hotel and a short stroll from all that Bournemouth and Poole have to offer.

Only small things; There were no fruit yoghurts available at breakfast on our last day - only natural yoghurts. Our room (number 6) was next to a fire exit which was used as an exit to car parking by guests. This disturbed our sleep on a few occasions.

Lovely place,staff and accomodation negative point parking but will use again

Very friendly staff, rooms well appointed, comfortable and very clean. Breakfast very good.

Fabulous food, friendly staff, just out of the town in a lovely area, with lots of lovely walks. Used pool facilities and beautician services. Altogether a great few days away, between Bournemouth and Poole. Would stay there again. Lovely view from our room.

Room was a bit small. But view made up for it. No other complaints

As I booked the Riveria Hotel on line I was worried about what to expect but we need not have worried. Our room was excellent, very spacious, all the other facilities were also excellent. The staff were very attentive and helpful. When we next visit Bournemouth we will certainly choose the Riveria and hopefully next year will bring our small grandson and stay in the apartments.