The Riviera Hotel & Holiday Apartments Alum Chine

the efficiency and courtesy of all staff and the standard of food was excellent, as for the price/value you could not do better. Would definitely stay again and recommend to others.

quite a few steps to reach some places, like games room. A little awkward for one of our group.

Staff were attentive and friendly at all times. Room clean and nicely decorated and ensuite perfect. Good breakfast.

location, food, room

The mattress was below par

Evening meals were excelent & the poolside facilities very nice, Conservatory area very pleasant. Entertainment in the bar area was a bonus.

Don't like buffet breakfasts.

visiting places around bournemouth and by the hotel

The bedroom was fine and the breakfast was very good. Hotel a bit out on its own, which made it quiet at night time. Though it was easy for us to walk into the town for the evening although it was four bus stops away.

All the 'lower' staff were not English although they should be considered for the work.

Room was noisy, Towels were hard and corse

We intended to send a letter to your hotel to comment on the excellent breakfasts that were served in the dining room. There was plenty of choice and the hot buffet was great - the plates were always hot, the food was well cooked and the ingredients (particularly the sausauges and bacon) were of a good quality. Very yummy! (Only complaint - in three days I put on 4 1bs!!!!) The reason we particularly wanted to highlight the excellent breakfast service was that we have travelled to many places over the years, including the Carribean, America, Canada, Spain, Italy, Europe, Balearic and Canary Islands - staying in many many hotels but... We really feel that the Riviera breakfast was the best one we have ever had!!!!!!!!! Well done

Yes ... the weather!!!! (Not your fault we know)

Most of staff members are nice people.

Would be nice if members of staff could wait for the response after knocking on doors, instead of coming in to the room straight away. Or customers should be able to lock the room's door from inside. I found prices bit to high for that hotel.

We liked the outdoor and indoor swimming pools. We particularly enjoyed the DJ who looked after the Family Disco in the evening when the children were entertained before bedtime..

Would have preferred less radio talk whilst at outdoor pool.

The location of the hotel by the beachfront and the indoor pool.

No private changing rooms around pool and male/female toilet should be seperate in this area. Should serve food all day.

The balcony view

Bed was really lumpy & uncomfortable. The noise from late night revellers having a conference at the hotel. Not a family hotel at all.