The Riviera Hotel & Holiday Apartments Alum Chine  

The hotel is is a good position for access to the beautiful beaches at Bournemouth. The public areas are well maintained and clean. We stayed on a b & b basis and the breakfast was excellent. The waiting staff at breakfast were very efficient and helpful.

Our room was very disappointing (small and cramped for a double) and not at all comparable or representative of the bright and airy images shown on the Booking.com web pages. On arrival we asked if any other rooms were available. This was not possible as the hotel was full (half term week). Also - we had booked our stay as a last minute break, so I imagine that our rooms were the only ones remaining. The gap between the bed and the wardrobe was approximately 12 inches. This would not offer free access to many people, particularly anyone with mobility problems. There was a range of other very minor problems (no parking available at times either in the hotel car park or on street locally / swimming pool closed for maintenance / bar service etc), however we spent very little time in the actual hotel - so these minor things did not detract from our stay. We would definitely stay at this hotel again, but only if the room type could be confirmed in advance and it was guaranteed to be similar to the images shown on the web site. The staff were very friendly, the rooms were clean and the breakfast was great, so really that's the most important thing.

Everything was very clean and the staff always very helpful. The food as very good and the breakfast choices were excellent.

Excellent value for money. The hotel punches above its price range. Very enjoyable stay.

We had an enjoyable stay with excellent friendly service and a great breakfast. Well done!

All great - thanks.

It was very good value. The staff were friendly and the room was ideal for a short stay.

Clean, comfortable, good location,value for money.

Wi-fi connection not good

We arrived somewhat later than planned, so had missed dinner, but the manager rang round the local restaurants to find one still open for us. We only stayed one night so did not use most of the facilities, but the beds were comfortable, there was a large bathroom, and a good selection of hot and cold food available for breakfast. Overall, good value for an overnight stop, and public rooms looked welcoming for those staying longer.

The decor in our looked a little drab - browns. We could hear water from the rain dripping loudly onto the window sill outside during the night.

I came a few days peace and found the staff helpfull and having good knowledge of the area. The room was comfortable and very clean. The restaurant staff were very attentive and the food excellent.

Food, Pool and jacuzzi

We stayed at the riviera for one night and it was perfect for a short stay , we had a twin room which was a little small but with a good sized bathroom , may feel a little cramped for a longer stay. Even though it was small the room had everything we needed and had nice toilleties and adequate tea , coffee etc. We had trouble connecting to the wi-fi but didnt raise a query with the staff as we didnt desperatly need internet connection. The location is perfect and alum chine beach is only 5 mins walk away , we also walked along the beach down to the pier in Bournemouth and had fish and chips at Harry Ramsdens in the evening :) The breakfast in the morning was lovely and self service which we liked , didnt get a chance to use pool but it looked nice. Would definatly stay here again !

Some of the other hotel guests had obviously been out partying in bournemouth and were extremely noisy coming back in the evening , some at 4am ! Not the fault of the hotel just other people being inconsiderate :(

It was quiet ,peaceful and the views were beautiful. We were treated very well by all staff and made to feel very welcome .The hotel was clean and very comfortable ,we would certaintly return .

1) Swimming pool and jacuzzi 2) friendly staff on reception 3) clean room with nice balcony and view 4) excellent room service with friendly man 5) when asking for pillows that we got a phone call to ask how many and these were brought up 6) nice food at breakfast 7) ample parking 8) facilities of outside pool looked nice if it had been a different season! 9) really reasonable prices - I was amazed we both stayed for 2 nights at such a reasonable rate. 10) bar with singer and entertainment.

These are minor things but they were a little issues that could be addressed as they are suggestions: 1) The shower was hard to get the right temperature as it was mixing the taps and when you were in it sometimes it would go really hot and then cold. This was in room 124. Perhaps an investment for power shower? 2) More pillows on the bed in the first place.