Roker Hotel  

Nothing at all, the only good thing about this hotel was its location close to the pleasure beach.

Cheap, dirty rooms. This hotel was a shambles, The beer wasnt on draught it was cans, which in itself is ok but at £2.50 a can the price was out ragous. T hey had shoe horned an extrs bed in the bedroom for my young daughter so the tea making things were put into the bathroom. There was a fire in the early hours of the first night and the way it was handled was a compleate shambles, I would also like to know why guests had to call the fire service as the alams didnt go off. That in itself is very worring. I would strongly recommend that no one stays in this hotel, after emailing the hotel itself they havent even bothered to reply.

Staff were very friendly if we needed anything they sorted it at once . The location was good and as was free parking. They presented us with a bottle of wine for our birthdays which was very nice

Rooms needed a bit more dusting and hotel needs brought up to date

It was close to everything that we were doing in the two days we were there. The staff are friendly and helpful we arrived early and they let us park up that was great. The hotel is clean,bright our room was a big family room and the breakfast was nice and hot. I would stay at the roker hotel again and would recommend it to others

The services were good and the price was sheap

Wonderfully friendly staff, the owner was lovely, very obliging. We had everything we needed, anything we ran out of was immediately replenished. Where else can you get huge full English breakfast, free parking, great location, ensuite shower and toilet, tea and coffee making facilities and TV with freeview for this price?! Picky silly complaints drive me mad - if you want a four star accom, pay for it!

there was nothing good to say about this hotel,i wouldnt let my dog stop hear never mind people,the room was cold/hotel freezing,breakfast cold,this is the worst place we as a family have ever stopped in fact as i work away alot its the worst hotel ive ever stopped in.

i would not recomend this hotel to my worst enemy totaly spoilt the break,

The staff were very customer focused and the breakfast was ace - the hotel is very dated but clean enough and beds were comfy. perfect for a bargain weekend away.

Parking on site was a bonus. Family room was a reasonable size.

Breakfast was at 9.30 which we thought was rather late! Bedrooms needs refurbishment. Bar was not open.

The location of the hotel as it was near the plesure beach .

The lack of comunication between the staff ,my brother in law took us and booked himself a room for the first night, he was quoted one price and when he arrived the young girls on front desk gave him another price and they had the wrong details for him. Also we were given different breakfast times on 3 different occasions ranging from 9.30-10.30 on day one,8.30-10.15 Day two and then the owner told me (well he had an argument with me) that we were not to be late for breakfast as we would nt be served and when I explained that we were told breakfast was served between those times he went completly ballistic ,and told me that he was the ruler and was in charge and what he says goes....i was sooo cross by the way I was spoken to ,he said im arguing and im wrong and hes right and his word is final.

The staff were very happy to help out, with a friendly and welcoming manor the location was excellent for our purpose . the food we had was to a good standard

Unfortunately the rooms were in a poor state of repair...... Old beds , broken furniture , and the bathrooms were in a bad state of repair

The hotel was dirty the bedrooms were a disgrace my daughter asked to be moved out of 1 bedroom because of dirt down the side of the beds ,the other 1 was a bit better not much.Wish I had read other peoples comments ,definitely not booked that hotel .It needs a revamp matching bedding at least matching pilllow cases .The window in our bedroom was broke it would'nt close ,I would not recomend this hotel to any one ,

Convenience to Pleasure Beach

Poor vegetarian breakfast, no hot water in our room, shower very poor, place smelt damp.