The Roman Way Hotel  

Food in restaurant was good, staff pleasant and helpful.

Room was not serviced on the second day

The room was perfect and comfy I would definitely recommend the hotel to my friends and family as my partner and I had a fantastic time, beautiful food, gorgeous room and friendly staff its definitely worth the money and great value, thank you for a lovely time!

There was nothing I disliked everything was perfect.

We got a really good deal and the restuarant was excellent value. In these times of money worries its good to find somewhere affordable, if it wasnt so reasonable we would not have been able to afford it.

The staff and location to my place of work

Friendly Staff and well appointed rooms.

Check out is impossible before 07:15 so what out if you have an early morning. No breakfast before 07:15 either! If you want room service there are only sandwiches avaialable after 10pm.... No desert.... If you need to leave early make sure they have preauthorised your credit card, or you will be late for your meeting.

There ws a mix up re charges quoted £40 by yourselves and the hotel advised was £65 eventually sorted

Staff were friendly however, later on my friend was considering a taxi home which would have been £40 and I had paid £30 for my room. We rang the hotel to see if there were spare rooms and told only £55 rooms were available. It seems to me last minute that you would have been better to sell a room at £30 than not sell one at £55. He didn't stay and got a taxi instead. A wasted opportunity as I'm sure he would have ordered breakfast instead? Perhaps giving staff authority to sell a room rather than just saying no. I did ask if he could have the room at a lower rate (22.10.11) but was told no.

The only door to the carpark to go out is a fire exit which means you have to walk quite a long way up to reception. I can understand you dont want doors open coming into the building but going out there could be doors with push bars which would close after you go through them but be secure too so the hotel isnt compromised with people entering anywhere other than the front.

The huge bed.

Very comfortable and clean rooms; quality breakfast; polite, helpful and organised staff; very good value for money especially as get the same double room for less money for single occupancy which not all hotels do.

Decor of hotel was excellent and clean

Restaurant food was not quite upto the standard expected

The hotel staff were all very friendly

The corridors and rooms are all a bit tired

The internet fools you in to believe this hotel is above standard but it is very budget and to pay £55 when its out of a major city (Birmingham) but in Cannock, this is way over priced and breakfast was not included at this price too!

THe drive onto the complex...not very appealing! Looked very dull and douwdy! In the hotel room the beds were very old and creaky and the window sills were dirty.

The reason for booking the hotel was for a one night stay to enable my grandson to play hockey at cannock (2day hockey camp). Based on this the hotel location was excellent, the rooms were clean and comfortable and we could opt out of breakfast and arrange this independently.

Expensive breakfast for those travelling on a budget. Perhaps a cheaper while not compromising quality would be helpful. The hotel is still expensive for a pensioner travelling on a budget with a child. A suitable discount would encourage me to book again. Or a loyalty discount as my grandson attends this camp every school holiday and we always need a room for one night to enable him to attend both days.