Best Western The Rose & Crown Hotel  

Lots of character, friendly staff and cheap rates.

Wonderful old building - very friendly staff - cosy bar

I was actually expecting a tiny and/or tired room for the rate I booked, but I actually got a spacious and beautifully appointed room, and even though it was located in the old building (which I love) it was modernised and stylish in an understated way. I intend to go back to The Rose & Crown and recommend it to friends and colleagues.

Well, just a tiny 'negative' comment which had not much to do with either the facilities or the staff: my window was overlooking the car park and reception entrance and next to it were a couple of tables and chairs where smokers parked themselves smoking and chatting away in quite a loud voice (I guess, not realising that just above there were bedrooms). My message: please smokers, stop polluting the World and blabbering around in loud voices!

Quaint and friendly hotel.

Wifi didn't work in bedroom, had to go the the public bar to access service. At breakfast my porridge and bacon and eggs were all served at the same time - though thankfully not on the same plateQ

The hotel was well situated and the staff were very friendly,the food was excellent but served on wooden plates and steel baskets which seems a waste of time as plates are easier to eat off when we asked for plates the staff broughtbthem straight away

The bathroom was very cold and the showers took way to long to get warm and there was not enough staff on duty in the bar but the staff that were there were first class but over worked,the food should be served on plates not bits of wood and steel baskets but the food was very very good

Very nice ambiance, very large room, very nice tavern as ambiance + taste. The staff was very friendly and nice. There was hot water which was very important in a freezing winter day and also there was Internet everywhere in the hotel.

A bit far away from center, the bed was too screaking and the bathroom was very cold.

The bed was amazing

The view wasn't the best looking out at certain shops

very quaint and comfortable, good English breakfast.

Rather chilly room

Comfortable bed. Friendly bar.

Wi Fi connection poor.

the reception staff on arrival was very good and nothing was too much trouble. on a whole the staff were exceptional.

i was dissappointed to see the bathroom looked rather tired although clean, the plug was broken in the bath and just placed on the side, the grout looked like it needed a good scrub as was coloured in places and there was excessive mould around the edging of the bath.

Our stay was very enjoyable. There was a wedding reception on Sunday night and understandably there was alot of noise which we find acceptable but the room seemed to be directly above the function and could be heard extremely loud until midnight. This was rather intursive.

I was slightly puzzled that my bill was more than that advertised in brochure and did not include breakfast--the internet said last room available so I booked immediatly as I had qualified for a sports tournament. Everything else was fine with one exception-- there was a drunk man having breakfast and I felt the young waitress needed firm assistance on the Sunday morning. William Ormerod

The location was good for public transport and walking into the town centre

Maintenance need to the bedroom were reported but not addressed and repaired