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Newest reviews for Rosehall Hotel

  • Tessa
      United Kingdom
    26 August 2014

    Was easy to walk into city centre.

    Breakfast was awful was told continental so didn't need to order cooked breakfast. Continental included a cheese triangle. Didn't bother with breakfast after that

    5.8

  • Nola
      Australia
    24 August 2014

    Staff were friendly and welcoming. Lovely breakfast included. Would definately visit again.

    10

  • Christine
      United Kingdom
    21 August 2014

    Friendly, welcoming owner. Location good - we could walk to the centre in 25 - 30 minutes. We had a room at the back which was very quiet. It suited our needs very well

    Nothing really

    7.9

  • Ann
      United Kingdom
    12 August 2014

    The location was ideal as it wasn't far from the city centre and the bus service is excellent.

    Didn't like the continental breakfast, prefer a cooked breakfast which is normally included in the price.

    7.1

  • Benjamin
      Australia
    11 August 2014

    Close to public buses. Nice old building. Room was very clean.

    Amenities need updating - New lighting. Fridge? We both felt the manager was difficult and we didn't feel at ease.They really need to change to description on booking.com to say it isn't supposed to include breakfast. It's only in the fine print.

    7.5

  • Anonymous
      Canada
    1 August 2014

    Clean and nice room

    Street side was very noisy

    6.3

  • Antonia
      United Kingdom
    22 July 2014

    Welcoming friendly atmosphere. Particular Scottish spirit, not like a generic hotel.

    A little bit too far from the centre of Edinburgh, although very good bus routes provided quick access to the main areas.

    9.2

  • Fahad
      Saudi Arabia
    13 July 2014

    Easy access to transportation.

    Wifi connection doesn't work if you are staying on the second floor. It's annyoying to go down stair to connect to the internet each time.

    6.3

  • Steve
      United Kingdom
    12 July 2014

    Beware! The host of this hotel is insensitive and mean-spirited when faced with a guest's crisis ... During the first night of our (my husband and I) recent 2-night booking my mother-in-law died unexpectedly back at home, and so we needed to cut our trip short. In the morning we explained that we would need to leave immediately - after an insensitive response Teresa immediately made it clear that she would not refund for the second night. She blamed 'Bookings.com' for her inability to refund.As we were understandably shaken up, we did not question this at the time The following day we phoned 'Bookings.com' who clarified that her statements were untrue, and it was entirely possible to refund and phoned Teresa to suggest she should issue a refund for the 2nd night - she refused, implying that we were liars and had made up the death of my mother-in-law as an excuse to leave early! I have never received such bad treatment in a hotel under the best of circumstances, let alone at a time of crisis that anyone should surely be sensitive to. I wasn't overly impressed by the standard of the hotel before this happened so wouldn't have recommended it anyway, but now I would actively warn people against staying at the Rosehall Hotel

    4.2

  • Dominic
      Belgium
    8 July 2014

    Friendliness of owner, spotlessly clean and quiet room and great breakfast

    9.6

  • Figen
      Turkey
    4 July 2014

    15 minutes far away from center. but good bus services they have in the area... lovely staff. they were very friendly and helpful.

    there is no elevator, if you stay upstairs, heavy luggage can be problem.

    7.5

  • Anonymous
      United Kingdom
    24 June 2014

    We seen 1 member of staff, terese who was very helpful and friendly.

    The bar never seemed to be open,and even if it was it was in the breakfast room which was usually set up for breakfast....so not very inviting 2 sit in plus no other people or staff about...also no toilet in this area. I dont believe there were any other meals served in 'the hotel'. I feel this establishment was misadvertised as a Hotel.

    5

  • Robert
      United Kingdom
    17 June 2014

    Teresa is a very welcoming host who is very helpful. Room was large and comfortable, breakfast was enjoyable and varied. Although a fair walk from the city buses are plentiful and regular, even on a Sunday.

    The front room has a little traffic noise, but usually slept well despite it.

    9.2

  • Okubo
      Japan
    3 June 2014

    The owner was very friendly and helpful in every way. I liked the location, adequately away from the central area (i.e. quiet, Holyrood Park just around corner, nice walking distance to get to the central area), but it gave us pleasant stay.

    Shower water pressure was weak, and water didn't drain smooth in the showerbooth (nice that adequate hot water was provided).

    7.5

  • Stuart
      United Kingdom
    27 May 2014

    Great location for my purpose of visit

    No mention about paying for cooked breakfast on website

    8.5

  • Macus
      United Kingdom
    26 May 2014

    Friendly staff and good location about a 30 minute walk from the city centre.

    7.5

  • Vaughan
      Canada
    17 April 2014

    The friendliness and helpfulness of staff.

    7.9

  • S
      Singapore
    9 April 2014

    Teresa the owner was welcoming taking the trouble to make me comfortable without being intrusive. I had a quiet room over looking the back and was able to sleep very well.

    9.2

  • Cornelis
      Netherlands
    11 March 2014

    A cozy hotel in an old mansion with a warm and welcoming owner (Teresa), clean, large rooms, excellent bathroom, nice breakfast included. Very good service and directions. Good bus options or even walking distance to city center (Royal Mile). I had a wonderful stay.

    Nothing, really. Rooms may be a bit chilly (was there in March) but that's good for sleeping and an additional electrical radiator is standard available. No problem for me but there seems to be no elevator (top floor is 3)

    8.3

  • Barbara
      Germany
    3 December 2013

    Highly friendly and helpful. My room was excellent.

    Nothing

    9.6

  • Anonymous
      Italy
    24 October 2013

    For those who visit Pollock Halls this hotel is hust next door. Friendly, home like atmosphere. 3-person rooms are also available.

    Bed was a bit short.

    8.3

  • Charles
      United Kingdom
    22 October 2013

    I liked the spaciousness of the room, we had the one with the four poster bed. The hostess was very friendly and welcoming.

    The hostess was very chatty and we were in a very quiet space.

    7.1

  • Kate
      Australia
    31 August 2013

    The staff/owner were friendly and helpful. The breakfasts were lovely an the owner always remembered what we wanted. Our room was great excellent size very clean.

    That we had to go back to everyday life.

    9.6

  • Anonymous
      United Kingdom
    13 August 2013

    Nicely furnished. Friendly.

    8.3

  • Christian
      United Kingdom
    31 July 2013

    Lovely hotel, would stay again if returning to Edinburgh. Delightful hosts, clean,comfortable room. Excellent breakfast. 15 minute walk to the Royal Mile and lots of buses back and forth if you'd prefer that.

    9.6

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