Rosslea Hall Hotel  

After checking in we went down stairs for a meal,very dissapointing only macaroni cheese as a vegitarian dish, also had to show bar maid which bottle was brandy as she didnt know, there was also an issue with the draft coke which I dont like it was flat and no fizz. The bed was hard and lumpy and hotel informed us that there was no extra matresses available, the sink didnt have a handle to empty dirty water out, we were told it was missing and the remote control for tv wouldnt work so was not satisfactory

Coming off flight into Glasgow en route to Isle of Skye - this was a most pleasant and convenient stopover.

Extremely close to Helensburgh therefore not too far from transport to city etc. Breakfast was incredible. The blueberry muffins were the best muffins I have ever tasted.

The barmaid was over-familiar. I felt slightly uncomfortable.

The staff were very helpful and friendly. They could not do enough, any queeries were dealt with promptly.

We stayed an overnight and loved the view from the room. The food was excellent. All staff were very curtious and helpful.

Helpful friendly staff. Gorgeous food at good prices.

Muddled displays at entrance, really disliked the manikin in a dress - I didn't like the Madame Tausaurds effect it gave. The mattress was very tired and gave me an aching back in the morning - the only real purpose of staying in any hotel is to sleep overnight so this has to be addressed before people start to complain. I was told the HQ rep was on her way later in the week I stayed, 27/02/2012 so that showed feedback is actioned which reassured me.

Staff were pleasant

Staff were unable to provide food for me on late arrival at 10.30pm despite my emailed request for this 2 days in advance and telephone call 3 hours in advance of arrival. The en-suite was grotty, with a leaky shower and grubby bath; the mattress was so uncomfortable I had to sleep on top of the doubled up duvet so as not to feel the springs; there were several holes in the bed sheets; the TV didnt work. A nice building in a nice location, but badly let down by the basics.

Cool friendly young staff, warm atmosphere

Would prefer a lounge bar for residents, Room television had very poor reception, breaking up digitial signal.

Welcoming and friendly staff. Good food. Nice location next to the loch.

The bed was too hard

The value for money was exceptional. The hotel was spotless, the staff were very polite, courteous and helpful. The food we had, dinner and breakfast, was amazing and highly recommended.

No major flaws at all. But if I were to really nit-pick, I would say that the door at the stairwell was very squeaky when opened and it could be heard throughout the night in our room.

Good parking facilities. Attentive,helpful staff. Clean,well presented room. Very good evening meal. Efficiently presented breakfast in pleasant conservatory. We will definitely stay again if we are visiting the area or are enroute for the highlands.

Excellent location, easy to find and good parking facilities. Friendly and helpful reception.

We had travelled some 200 miles before arriving at the hotel and were looking forward to relaxing and having a good meal....but having booked a table in the restaurant...we ordered our food...and waited and waited...as did everyone else in the restaurant...nobody came to tell us why...after l hour (around 2130 we decided to leave and find somewhere else...apparently the chefs had walked out.....we found a fish and chip restaurant along the road...which was adequate, but obviously not what we wanted