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Cranbrook Road, Ilford, IG1 4UA, United Kingdom – Show map
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22 properties in Ilford
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654 verified reviews
They speak your language!
Rossmore Hotel's staff speaks: Ukrainian, Russian, Polish, Latvian, Lithuanian, Hungarian, English, Arabic
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Food & Drink
WiFi is available in public areas and is free of charge.
Free private parking is available on site (reservation is not needed).
24-Hour Front Desk, Baggage Storage, Fax/Photocopying
Non-smoking Rooms, Family Rooms, Heating, All Spaces Non-Smoking (public and private)
Ukrainian, Russian, Polish, Latvian, Lithuanian, Hungarian, English, Arabic
From 12:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 3 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Rossmore Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.
Based on 656 reviews
Value for money
Show reviews from:
This warm and friendly hotel in Gants Hill has modern accommodations just a 20-minute Tube (subway) ride from central London. Guests receive free Wi-Fi and limited free on-site private parking.
Score from 1240 reviews Good
This hotel is less than half a mile from Ilford Train Station, with easy access to the area's major roads. It offers contemporary rooms with private bathrooms, and free parking is available on site.
Score from 392 reviews Review score
The Cranbrook is a 5 minute walk from Ilford Train Station, with 18-minute train rides to central London. There is a 24-hour front desk, free parking and free Wi-Fi.
Score from 345 reviews Review score
With free parking and a lively bar, Cranford Hotel features cooked breakfasts and cozy rooms with free Wi-Fi. In Ilford, the hotel is just a quarter mile from Ilford Train Station.
Score from 406 reviews Review score
Straight forward and easy to book.. On site parking available with a good location.. Rooms are decent.
the bed was very comfortable
not enough plug sockets, shower door kept dropping off runners, only warm water in shower and not very powerful,
The location is great for tube into London as well as Westfield mall. The price is very reasonable so don't expect luxury but it's suitable for resting your head at the end of the day. The shower was great and it's a brilliant buffet breakfast.
The hotel is a bit run down.
Loved the beds and TV positions
Noise outside the room, then again it was valentines day
Nothing. The hotel was a very big let down and the comments on Booking.com were extremely misleading.
Twin room booked and one cup for a hot drink. TV aerial required a balancing act to watch intermittent channels...shower floor tiling was cracked and filled in with filler that was flaky and dirty. Shared toilet right next door smelt of sewerage ...
Free wifi, the breakfast
As the name of this place suggests it's a hotel, In fact it isn't. The stairs up to my room were broken, my shower wouldn't drain properly, only a small bar of soap and towel provided. On asking the staff for some shampoo and conditioner (what you'd expect from a hotel) they reply with ' no we aren't a hotel we are a B&B.' the bed was awfully uncomfortable. My bedside table was smashed To pieces and the lamp that was on my bedside table didn't even work. The room was small and claustrophobic and the room it's self was just awful.
It was a pleasent stay very enjoyable location was great and the service was on point
I liked the location of the hotel and the easy parking.
The room facilities were awful; one plug, one broken very dangerous plug (which was hidden), one tiny mirror (not next to plug)and only two towels. plus fire alarm going off for over half an hour at 9.30pm. No apology or refund given.
Staff were friendly, quick check in, free parking, comfortable room and clean.
It was a shame breakfast closed at 9am, way too early. There were 3 people staying in 1 room and there was only 1 towel, the bad side of having a bedroom on the ground floor was that you could hear loud footsteps on the roof at all times.
Nothing it is terrible. Wont ever use again.
Very tatty room in a separate building to the main hotel building. A very noisy people shouting and arguing all night
Put some glass in room all the time
The receptionist was helpful when I wanted to change rooms.. The room i was given was better than the first. One of your breakfast staff was friendly the one with dark long hair and the breakfast was ok. There was hot water but brown dirt at edges of shower inside. I would stay again but they would have to give me a better room..or cut the price considerably..
The room was nothing like the web site...The first room I was given was tatty and dirty with holes in the carpets writing and holes on the wall and the sheets were dirty. The fat breakfast staff was so unfriendly and never smiled at all not even a good morning when I said it to her..horrible woman... there was not veggie options like hash browns veggie sausage. Too much noise from family staying downstairs from 7 in the morning onwards. Should put family's with children on one side of the hotel and couples on the other.. Couldn't sleep..:((
Parking space available.
We paid for a double room £45. Ended up with some miniature room which had 2 doors to go through. I checked in and after a long drive and looked for the room. Was not easy to find. The door barely has room to open. I spent a couple of minutes in the room and it made me claustrophobic. I could not be staying in there with another person. I went down and asked if there was any other rooms available and he said no. And was quite abrupt and said I spent 20mins in there and therefore I can't swap or even a refund. Even if that was the case id have to wait till 9/10am to speak to a manager?However my partner calls the hotel and asks about available rooms and he says there are and even online it said they had rooms available. He blatantly lies to me and says no other branches had anything else available. The customer service was appalling his attitude was terrible and I didn't even feel welcome at all. I felt like I was treated differently and nothing was even done to even try and make the stay any easier. I could not sleep and checked out and stayed in another hotel for my remaining stay. Waste of time and money.
you could hear every word or noise from the rooms next to yours and any noise in the hallways.the boiler noises late at night and very early in the morning I spoke to staff about this at the time it was happening 12am and 4am they told me that I need to complain to the management as they have but still no change. I will not use the hotel again because of the noise.
Room cleaness pooring rat inside room got lil box put outside like rosemore. And bank have rat inside room pooring shower in room 3 turn normal and then it just get hot super hot or cold I think maybe u should l
To be honest I didn't like the hotel it's not worth of money
There was no plugs for charging your we are in 2015 and this people dnt have idea that they should have enough plugs system in room. Tv cable on floor which is hazard, when you want have coffee or tea you need unplug the tv and put the cattle into it. Only 4 milk for tea for two person, no access have water no glass noting not even water bottle. You need be smart people would like have water provide some water I. Bottle at lest in badroom tap. Are you gone have water from bad room tap them why should a customer. It's frizzing out no hitter on I went asked reception he said is on lol The was worsted experience me stay at this hotel it was joke my paid also most £90.
Room was cold , no heating , and shower water was warm not hot.
the staff was great
no ice in the bar no jin shower never worked in the room tolet was broken
The three of us stayed there for 7 nights. Yes, you heard it correct! 7 nights! One week! The nearest tube station is Gants Hill which is 15 mins leisure walk from the hotel. But but but, you could choose to take a bus that could drop you in front of the tube station. There's lots of frequent buses along the road and it is completely not a hassle for me to travel to london eventhough it is quite far from the central london but with oyster card it do save me a lot. In fact, the most precious memories that we could recall in London was the stay in Ilford and this hotel. The receptionists were very friendly and so good looking especially the Nepal guy ;) breakfast was provided for us. And there's lots of halal and awesome food to be tasted in that area. There's also a laundry shop near to the hotel and there is a beautiful park in front of the hotel itself. Do spend some time there if you gonna stay in this hotel. Regarding cleanliness, the room and toilet was very clean during our one week stay. Overall, it was great to stay there during my first visit to london. Will surely stay in this hotel again for my next visit! :D
The choice of food for breakfast was limited. Thats the only flaw i could find but hey, still it was worth it!
I did like the speed of the wifi, the bed and the bathroom were clean.
I didn't like the isolation between the rooms. I could clearly hear what the next room people were talking about. and also could hear their steps' sound. I didn't like putting only one small soap, one tea bag for the room.
No heating in first night
Setting off bedroom old fashoned furniture n poor quality.. Warn out bedroom not comftable or homely
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