Only two things, the first of which is totally subjective: the downstairs decor in the public rooms is dull and uninspiring, lacking any personality. Beige rules! But the real issue concerns showers. We had two separate experiences in two different rooms during our four-night stay and both were dreadful - a mere dribble in each, with insufficient flow to either get you hot and wet all over, or wash the shampoo from your hair... hence the implied promise created by environment and warm fluffy towels was not delivered. This is a particular issue when staying in a part of the country known for its combined offering of manifold outdoor activities and plentiful rainfall, when a hot, fulsome shower is an assumed essential. It is the one thing that would make me think twice about going again, particularly as in some rooms there is no bath - just a huge, really inviting shower area which fails to deliver.
The warm, easy, relaxed atmosphere, the staff - calm, friendly, ,delightfully unstuffy and always accommodating. Also the lovely grounds, the bedroom accommodation (spacious, well-equipped rooms with very comfortable beds), the overall dining experience - and particularly dinner which really was special in terms of the creative approach (and on a different level to breakfast, which though using high quality ingredients, offered rather predictable options).