Room service order wasn't consistent when ordering the same food, sometimes my beef stroganoff had the crisp bits on it sometimes it doesn't. The portion size changes-sometimes large sometimes small, the taste too. But we liked the beef stroganoff the first time we had it.
Housekeeping staff to help us move our luggages didn't look too pleased mostly.
We've just found a place to rent, previously we stayed at Rowton Hall weekly for my husband's business trips. I loved everyone about this place, the owner and her daughter was very friendly and kind. We always got a nice, comfy, quiet room away from the weddings(husband needs sleep for work). The room service food was quite nice, the place is just gorgeous! Love the bathtub, the awesome TV in the shower room is just brilliant!
There was this particular housecleaning lady who was very helpful-I had my little Shih tzu with me and my hands were full she helped me with my new towels(which she replaced for the day), the room card which wouldn't open that day-she went all the way to the reception to get it reprogrammed and brought it back too!
All in all I love Rowton Hall and would love to go back whenever we can.