The Macdonald Roxburghe Hotel

The hotel was very welcoming. It was clean and had obviously been refurbished recently. The staff were very helpful particularly the two concierges we spoke to. We had no complaints at all.

Conveniently positioned with excellent public transport straight from the door.

This was booked as a 'celebration break' as it was my husbands 50th birthday. This was to include a possible free room upgrade, free pre-dinner champagne on each nights stay and a complimentary celebration cake at the end of each evening meal. The hotel, however, had no knowledge of any of these and as such we were not offered an upgrade, eventually we did receive a glass of champagne each, on the first night only but we did not receive the cake. I was a little disappointed that it was not made to feel like a celebration at all.

The hotel was nice and central for a shopping trip, at the end of a long day it was a lovely room to relax in, a lovely size room and very comfortable.

Close proximity to major attractions

The room was exceedingly dimly it - only two lamps. Asked for extra lighting three times without any response (twice to reception, once to a member of the room cleaning staff). Was told first time that hotel was full and did not have any extra lamps, which I find very hard to believe, given that lamps could break. Third time of asking was assured that a lamp would be in my room by my return that day, which did not happen. We had beverage and toast for breakfast the first morning, which consisted of one piece of toast for a total cost of 13 GBP, an exhorbitant price, I thought. Staff was not particuarly friendly and the area beyond the reception area was very sparsely furnished and unwelcoming. Extremely small elevator, slow.

Friendly staff, nice and clean room although a bit small. Well placed to explore the city.

Helpfull staff, good service, nice breakfast, great loocation for sightseing and shopping. Nice bar with great staff that rember you and what you had to drink the day before. Great beds and bath. The bath was a litle small but clean.

We hade a room at the top floor with window in the sealing, that dit not give any view of the city. The door to the room was not open under and gave away both light and sound form the hall. But ther were no sound from the rooms close by.

hotel was being refurbished so perhaps my comments are unfair

Room I booked was "unavailable" until I said I would leave and go to another hotel, then the room I booked became available. I think that is a very poor way to do business.

My room was both spacious and very comfortable.

My colleague's room was extremely small (an attic room) which was far from adequate for a 4 star hotel. He was moved.

Comfortable

Rooms state ther is safe but there wasn't.On second floor the first sign says rooms 269 to 290 Second sign says 270 to 274.

We were upgraded (not sure why) and our room had a fabulous view of the Edinburgh Castle. The room was very spacious and comfortable. Room included an iron and a hairdryer, not always found in uk hotels. Very close proximity to the shopping district and within easy walking distance of the Royal Mile.

Check out is 11 am. Late check out is charged at a rate of 20gbp per hour.

The location of the hotel was very good for visiting the city. The bathroom in the room was of a good size.

The downstairs lounges were unavailable due to renovation, the price of the hotel considering the space and lack of lounge facilities was rather high.

This is a charming hotel in the centre of Edinburgh. The rooms are very well appointed, sparkling in cleanliness and provide everything you need for a comfortable and relaxing break.