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The Macdonald Roxburghe Hotel38 Charlotte Square, New Town, Edinburgh, EH2 4HQ (Show map)
Very good,
Score from 1079 reviews
In the center of Edinburgh, The Roxburghe Hotel is just 500 ft from George Street’s bars and restaurants and within 650 ft of Princes Street’s shops and gardens. Organic, locally sourced produce is served in the restaurant and an on-site pool is available. Edinburgh Castle, at the top of the cobbled Royal Mile, and Haymarket Train Station are both within a 15 minute walk of The Macdonald Roxburghe Hotel. Edinburgh Zoo is a 10-minute drive away. A flat-screen TV, ironing facilities and tea and coffee making facilities are included in each spacious room. A selection of toiletries is provided in the bathroom, which has both a bathtub and a shower. A gym, sauna and a steam room, as well as fitness classes and beauty treatments are available at the hotel. A contemporary Scottish menu is served at the Melrose Restaurant. Snacks and light meals are available throughout the day at the Melrose Lounge Bar. Hotel Rooms: 199, Hotel Chain: Macdonald Hotels & Resorts. Most recent booking for this hotel was yesterday at 17:23 from United Kingdom.
GeneralRestaurant, Bar, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Express Check-In/Check-Out, Heating, Baggage Storage, All Spaces Non-Smoking (Public and Private), Air Conditioning, Restaurant With Dining Menu ActivitiesSauna, Fitness Center, Spa , Massage, Turkish/Steam Bath, Indoor Swimming Pool, Indoor Swimming Pool (all year) ServicesRoom Service, Meeting/Banquet Facilities, Laundry, Dry Cleaning, VIP Room Facilities, Breakfast in the Room, Ironing Service, Packed Lunches, Fax/Photocopying, Concierge Service, Special Diet Meals (upon request)
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Total Hotel Score:8.4
Based on 1079 reviews Guest reviews are written by our customers after their stay at The Macdonald Roxburghe Hotel. |
Score breakdown
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Score filter |
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David
Group of friends
East Kilbride,
United Kingdom
June 13, 2011
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Most of the Hotel staff were excellent, especially the concierge guys. They will help you with problems or information. In general I like the Roxburghe Hotel, as its comfortable and relaxing. The food is superb but expensive. Try to get an Inclusive deal... The hotel has limited parking and if you can get in, it will set you back a very steep £20 per night. I have been to this hotel twice now and had parking tickets awaiting me both times in the morning. Be warned, you get free on street parking from 18:00 to 08:30, don't be outside these times. The parking wardens are fanatical and must be on bonus. I had a ticket at 08:35 (my colleague was late down to breakfast, Grrrrr). The reception staff do not inform you of this. Also, for the very first time at a MacDonald Hotel, I felt the hotel was in real need of a freshen up. I have always found these hotels to be first class but some parts were looking decidedly tired....
6 out of 7 people found this review helpful, did you?
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9.2 |
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Ioannis
Mature couple
ATHENS,
Greece
May 30, 2011
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I can not say that I will choose this hotel again. It did not give me anything positive. It is very expensive for the services it provides . I will rate it the most two star. Breakfast was very poor in quantity , style and type of food. Our stay was 6 nights and every day for breakfast was scrambled eggs,eggs sunny side up,beacon, sausages. Every day a little after 08:30 ,(breakfast started at 07:00 ), the pans ,bowls, plates and tables were almost completely empty of food. The staff which was in charge of breakfast did not refill the food.I Had to remark and call out to the staff continuously each morning for them to bring out food.This was very expensive breakfast to pay for in comparison for the quality and most of the time there was a shortage. The coffee cups were dirty inside. The manager sent me a letter informing me that I should pay for the whole six nights on the second day of our stay.I Rate this hotel two stars the most.The rooms are not cleaned right there is dust all over the furniture.
6 out of 7 people found this review helpful, did you?
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5 |
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Emma
Young couple
Wemyss Bay,
United Kingdom
May 9, 2012
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Everything
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10 |
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Lisa
Young couple
Alloa,
United Kingdom
May 9, 2012
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The bed was extremely comfortable . The staff were friendly and the downstairs of the hotel is nicely decorated and modern We had to wait 1 hr before we could get into our room at 3pm. The room was dated and not what was advertised on the website. No water supplied or a fridge in the room.
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5.8 |
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Nathanial
Mature couple
Aberdeen,
United Kingdom
May 7, 2012
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Service from Hotel staff was exemplarly, so friendly and professional. Service and food at Melrose was quite disappointing.
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10 |
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Miguel
Mature couple
Sanatrem,
Portugal
May 5, 2012
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The place is very well located with direct access to city center. The personnel are of great kindness and education The parking in hotel and surroundings is horrendously expensive
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9.2 |
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Lorna
Mature couple
Aberdeen,
United Kingdom
May 4, 2012
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Staff were friendly and always ready to offer advice, directions etc. Concierge ?Jack was always ready to helpout promptly and even went as far as to find out information for us that he was unsure of, and he always had afriendly word and smile for guests. I enjoyed having the pool for a relaxing swim before breakfast and at any other time of day right up til late at night. Rooms were clean and tidy and well serviced. When I booked the Hotel, one thing that helped was that my room had a fridge, essential for Diabetic insulin, to be ready at hand. On arrival there was no fridge in room, asked for room with fridge but told not one available due to fridges being changed!! No room in our room for a fridge so I think this was a big lie!!! Offered to store insulin in their fridge so were helpful in that respect but this takes away control from guests. Also felt that Breakfast should have been included in price, and parking charges on the steep side. This was our first break away from family in 7 years so extra costs and lack of fridge were annoying but we didnt let it spoil our break.
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8.3 |
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Graham
Mature couple
Horsforth,
United Kingdom
April 30, 2012
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Nice friendly staff, good location. Cleanliness in bathroom not as good as I would have expected of a 4*
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7.9 |
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Aine
Group of friends
straffan,
Ireland
April 26, 2012
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A picture postcard hotel, the arcitecture is delightful, ceilings superb and on the doorstep of the sights and shops. Wonderful genuine warm wecome with michael on duty, a credit to poland. Superb breakfast with a castle view what more could you want. Already looking forward to my next stay, aine
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10 |
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John
Mature couple
AUSTINMER,
Australia
April 26, 2012
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Great building in an excellent location. Comfortable big room and bathroom. Good service in lounge bar. Breakfast was one of the worst I have ever had in any hotel. The service was slow and fussy - there were far too many people doing the serving of tables and they got in each other's way. We were asked seven times if everything was OK and for the first three of those questions we had not got our ordered food. When the food arrived it was poor, it varied in temperature (the sausage was so hot it burned my mouth, the mushroom was near cold and the poached egg was too far undercooked). We had a far better breakfast the next two mornings at a place next door, for half the price!
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6.7 |
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Frank
Mature couple
glespin Lanarkshire,
United Kingdom
April 24, 2012
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I had a massage it was not very warmly my wife said the same not worth the money thanks frank
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10 |
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Monica
Mature couple
Emyvale,
Ireland
April 23, 2012
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Excellent location, just round the corner from the main shopping area. Close to Edinburgh Castle. Very comfortable rooms. Our room was at the front of the building but we did not hear any traffic noise as one other reviewer had said. Staff were very helpful and curteous. We got the bus from the airport which dropped us off just accross the road. We would definitely recommend this hotel and if we ever return to Edinburgh, we will certainly stay at the Roxburghe Hotel. Just one small gripe, the safe in our room did not work but staff at reception stored our valuables in the hotel safe.
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10 |
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Ian
Mature couple
Sheffield,
United Kingdom
April 21, 2012
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I thoroughly enjoyed my stay at the Macdonald Roxburghe Hotel, The room was very clean, well presented and comfortable.The hotel is situated at the heart of this beautiful city. I have already recomended it to my family and friends.
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9.2 |
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Alex
Mature couple
isle of cumbrae,
United Kingdom
April 20, 2012
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We liked everything it was brilliant.
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10 |
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Kubica
Group of friends
johnstone,
United Kingdom
April 18, 2012
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the staff were so helpful,and was near to all the shops room we were in needed some updating, noticed brown marks on grout in the toilet
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5 |
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Stuart
Group of friends
Paisley,
United Kingdom
April 17, 2012
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Recently rennovated, the hotel was fresh & clean. Location just off George St is perfect for a break in Edinburgh and suited our requirements perfectly. Toileteries ran out very quickly when sharing a twin room (we should have requested more!). The hotel also delivered a Sunday paper then charged for it. There was no mention of this at check-in which was a little disappointing.
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8.8 |
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Raymond
Mature couple
Helsby,
United Kingdom
April 17, 2012
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Very helpful staff, good location.
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9.2 |
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Andrew
Mature couple
Dundee,
United Kingdom
April 16, 2012
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I requested a large room and got just that with a fab view over Charlotte Sqare. The service was impeccable and very friendly. Breakfast was excellent.
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10 |
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Sharon
Family with older children
hunwick crook,
United Kingdom
April 15, 2012
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Excellent hotel would stay again
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10 |
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Anne
Mature couple
Glasgow,
United Kingdom
April 13, 2012
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Good sized rooms with very large comfortable bed
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8.8 |
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Kevin
Mature couple
cork,
Ireland
April 13, 2012
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The staff was outstanding.
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10 |
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Nishank
Young couple
Nottingham,
United Kingdom
April 13, 2012
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The hotel must be refurbished. The gym and spa facilities are not very clean and very old. The interiors of the room are a
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6 |
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Jennifer
Family with older children
Oakdale,
United States of America
April 12, 2012
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The room was clean and comfortable. Staff was nice. Fire alarm went off at 4:00 in the morning.
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8.3 |
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Martin
Young couple
Carlisle,
United Kingdom
April 12, 2012
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Every member of staff was polite and said hello. This was our first stay in a hotel like this and we enjoyed it very much. Was a bit more expensive than hotels we usally use but was a late honeymoon so was a treat and was very enjoyable. Thankyou Lamp wasn't working on dressing table. My wife found it to do makeup and hair in the morning
Did you find this review helpful?
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10 |
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Janine
Young couple
preston,
United Kingdom
April 12, 2012
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The hotel was nice, breakfast was very expensive did not eat in there, Jamel was a lovely guy who worked on the the desk at night. Would stay again , bathroom room could do with upgrade .
Did you find this review helpful?
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7.9 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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