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Newest reviews for The Royal Hotel

  • Margaret
      United Kingdom
    August 28, 2014

    room was clean and bright with onsuite bathroom, very friendly staff, comfortable bed we had a good night sleep, nice breakfast

    8.8

  • Georgina
      United Kingdom
    August 27, 2014

    room was excellent. Very good breakfast. Staff friendly and helpful.

    Noise from bar but music turned down when ask.

    9.6

  • Chintan
      United Kingdom
    August 26, 2014

    Good lacation when busy in lake district. Only half an hour drive away. Good prices too. Good breakfast

    Noise outside Noise inside No water on ocassions.

    7.9

  • Wendy
      United Kingdom
    August 16, 2014

    Handing the key back,at our departure.

    The fact that i had booked two rooms and i only got one. No milk in the room. No curtain at the bathroom window,so couldnt put the light on as the window was street facing. Cracked and broken floor tiles. Stained and dirty carpet. Loud music from bar below until well after eleven,not good as we were in a family room,trying to get young children to sleep.

    2.9

  • Ian
      Australia
    August 14, 2014

    Staff are extremely helpful working in difficult conditions

    Location & stairs

    6

  • Samantha
      United Kingdom
    August 12, 2014

    How friendly people were and the breakfast in the morning

    The location

    9.2

  • Anonymous
      United Kingdom
    August 12, 2014

    Nothing

    Everything

    3.3

  • Jonathan
      United Kingdom
    August 12, 2014

    Just been refurbished. Nicely finished and decorated. Staff brilliant. Breakfast a treat.

    Location not great. But you have easy access on the number 1 bus to get you to either the beach or down town. Parking could be a problem during the week.

    9.2

  • Jeff
      United Kingdom
    August 10, 2014

    Not a lot - room was ok and cooked breakfast was ok. Staff were pleasant.

    Area of the Hotel, Communal areas really poor, seemingly being refurbished but a long way off, no lift to upper floors, Noisy at night.

    4.2

  • Janet
      United Kingdom
    August 6, 2014

    breakfast was ok

    the size of the room,you couldn't wash over the sink because glass shelf attached to the wall covered most of it,broken window stays which was reported but fell on deaf ears,window sash bigger than the opening,only one curtain which didn't fit properly,furniture in room looks like something from the 70s,overall it was total disgrace.we did cut our stay to two nights instead of three and they did refund for that one night

    2.9

  • Sunil
      United Kingdom
    August 6, 2014

    Neat hotel. Breakfast was very good. Small but nice rooms, good for a night's sleep.

    wifi was pathetic in my room. loud music was played until late in the bar below.

    7.5

  • Ramees
      United Kingdom
    August 5, 2014

    Not good for family.

    3.3

  • Chris
      United Kingdom
    August 5, 2014

    comfortable bed,Nice staff

    Hotel reception reception area dirty and untidy

    4.6

  • Andrew
      United Kingdom
    August 3, 2014

    I have sent you an e-mail with my viewpoints and the hotel is a total disgrace

    4.6

  • Alan
      United Kingdom
    August 2, 2014

    All staff friendly and helpful, breakfast cooked to order and cooked well. Food in the bar in the evening was good in fact all the public areas of the hotel were fine.

    No safe car parking, no wifi in room, room far to small, bathroom in adequately small. Room had biscuit on the floor and curtain didn't fit the window and the window frame was broken so window wouldn't wedge open nor close properly.

    3.8

  • Lloyd
      United Kingdom
    July 28, 2014

    The entire Hotel

    The Location

    7.1

  • Neil
      United Kingdom
    July 26, 2014

    Everything poor awful never go back again location awful and scruffy

    2.9

  • Stacey
      United Kingdom
    July 24, 2014

    The boiler was hanging off the wall there were mouldy glasses over flowing with water near electric sockets broken floor tiles used mucky pots under sink cupboards hang off nails and wires stickin out of walls I would not go again and defiantly not recommended it to no 1 I would let a dog stay there never mind humans we refuused to stay and left after 10 minutes

    3.3

  • Anonymous
      United Kingdom
    July 11, 2014

    Beds were comfortable.

    A disappointing stay. We had 2 rooms. The toilet in both rooms were dirty on arrival and one room was unclean. The pub downstairs was very noisy with a Karaoke going until past midnight right underneath the room. Neither Sky nor WiFi worked.

    3.3

  • Mikyla
      United Kingdom
    July 10, 2014

    The breakfast was good and the two young guys at the desk/bar were friendly and helpful.

    The hotel is located in a run down surburban area, when we arrived there were children sitting on the steps of the hotel smoking, our room was not clean, the carpet had not been vaccummed and the toilet bowl was dirty. It had clearly not been cleaned after the last guests.

    4.2

  • Dave
      United Kingdom
    July 6, 2014

    Staff friendlyneas

    Where do I start. Room sewage smell coming from the shower tv didn't work no wifi as stayed. Moved to a new room when arrived back to new room lock changed as they needed a room for a pair bag put in unlocked room no bedding on the bed still no wifi moved to a third room ok but still no wifi when booking out no receipt as computer not working I have travelled and stayed in many hotels and can say by far the worst ever no apology not even an offer of a refund

    2.9

  • Anonymous
      Denmark
    July 1, 2014

    Location

    Lack of WIFI - Staff not able to provide log-on code. No breakfast despite of agreement No possibility for early checkout despite of agreement Very Worn apartment Doors not closing properly Lights not working Window not able to close

    3.3

  • Ben
      United Kingdom
    June 30, 2014

    The staff were very helpful. Even though my booking went missing, they found me another room and gave me a discount.

    There was no hot water. The hotel is described as having undergone refurbishment, but there was obviously still a way to go (or that might have just been the room they squeezed me in to at short notice). My room had damp patches, missing shower panels and flaking paint.

    7.1

  • Ian
      United Kingdom
    June 28, 2014

    The helpfulness of reception when we found we could not stay there - we had specified wheelchair access with Booking.com but that is impossible at The Royal! They spent an hour trying to find and booking alternative accommodation.

    Booking.com were in error by not letting us know that this hotel is not wheelchair friendly, many stairs, no lifts.

    5.8

  • Anonymous
      United Kingdom
    June 26, 2014

    Nothing

    Shower was broken and the colleague who said he would help investigate it, didnt bother to do so. We then realised that our window was sealed shut and had no ventilation. We waited 2 hours to be given a new room the day after and the bedsheets were still dirty from the previous people- full of stains, smelt of sweat and dirt. Again, our window had no latch to keep it open so we had to resort to using a tray to keep it ajar. Breakfast took an hour and a half to arrive.

    2.5

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