Royal Eagle Hotel

The location is great, the price is ok

It was very cold in my room!

The shower and bath

The fact there is no freeview, as I come from an area which has been digitally switched over

rooms were recently refurbished. Reception a bit slow but OK, location good with Paddington and Lancaster Gate tube nearby.

Reception a little frosty to start but then were fine

Close to Paddignton station -I visited Wales- cardiff, Bristol, Manchester, Corby etc by train very often-Hence choose this hotel. Good location.

Rooms are very small for three people -I took triple bed room.

The bed was comfortable

The bathroom needed updating- chipped bath patchy repairs etc

The Hotel provided good clean basic accommodation. The staff are friendly and courteous. I was very pleased to see the clean bright lifts to all floors.

I found the arrangements with the provision of contenental breakfast confusing, particularly with the food which arrived at my table after ordering the premier breakfast.

Your lounge was comfortable and welcoming except for the price of your drinks at the bar.

Our room was far too small. No room to put two bags, we had to step over them all the time. The jug cord did not stretch to the plug without having whole tray sat on a precarious angle.

Centrally located

In spite of early reservation for 10 nnights, when we arrived there was not a free room for us. The reception wanted to give us a basement room for one night and another for the rest. We are both over 70 years old and did not accept this transfer. As a compromise we got a room for 10 days on the ground floor but not of a 4 star quality. (The sink did not work well and the room was very small.)

Service...we requested early arrival but could not be accommoadated until 2 or 3 in the aFTERNOON...w/ an 18 month old!!!!!

Very helpful friendly staff - especially on arrival. Clean, spacious and bright lobby. Automatic doors good - not needed this time, but have often struggled in other places! Clean wood floor, very comfy beds.

Couldn't get a double room, but it was a last minute booking!

friendly and helpful staff, good knowledge of local area. Easy access to Paddington and lancaster gate underground.

some of the double rooms are very small but staff switched us to a twin room which was much bigger. Continental breakfast was expensive

we found the staff to be polite and helpful and the rooms are well appointed. Good reception

One of our party had her bag stolen from the restaurant whilst eating breakfast. We felt security could be better especially with administration of extra key cards and strong box keys, their appeared to be insufficient control.