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Lancaster London (formerly Royal Lancaster)
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When would you like to stay at the Lancaster London (formerly Royal Lancaster)?
Top
Based on
523
reviews
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Show scores of:
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Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Dina
Family with older children
Barton on sea,
United Kingdom
December 4, 2009
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The room was very clean & comfortable. My car was valet parked and in a good position by the head doorman. Unfortunately, the Thai restaurant did not open at a time to suit our needs. We had tickets to a show at the Royal Albert Hall. |
7.5 |
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Harold
Solo traveller
Ramsey, Isle of Man,
United Kingdom
December 3, 2009
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The room was well equipped, comfortable and clean. Restaurant food was good. |
9.5 |
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Catalin
Mature couple
Bucuresti 4,
Romania
November 25, 2009
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Good position |
8 |
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Richard
Solo traveller
Sheffield,
United Kingdom
November 24, 2009
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It was refreshing to find perfect croissants at breakfast .... I travel frequently ( globally ) and I would say that the rating of a breakfast restaurant is reflected in the quality of the croissants |
10 |
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Anonymous
Young couple
Netherlands
November 24, 2009
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Excellent location, helpfull staff |
9 |
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Anonymous
Mature couple
Ireland
November 22, 2009
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Very central for tourist - very accessible to Paddington Stn - close to tube - Hyde Park view - nice area. I am amazed that the London planning authorities allowed such a monstrocity of a building ( 16/17 storeys) to be built overlooking Hyde Park . |
7.5 |
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Stephen
Mature couple
Leura,
Australia
November 20, 2009
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thai dinning the springs in our bed were bad,hot water in bathroom didn't work |
7 |
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Graham
Mature couple
HEMEL HEMPSTEAD,
United Kingdom
November 18, 2009
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Well presented and clean hotel with excellent facilities in easy reach of shopping facilities and Hyde Park The cost of the on site parking |
8.5 |
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Teresa
With friends
Nether Stowey,
United Kingdom
November 17, 2009
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The lancaster london was amazing, excellant value and the staff were very friendly and helpful. woule definately go there again. |
10 |
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Karl
Solo traveller
Dublin,
Ireland
November 11, 2009
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Closeness to underground and Hyde Park. You get what you pay for. Staff very professional. Breakfast expensive. |
9 |
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Bruce
Young couple
Thurlby,
United Kingdom
November 11, 2009
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Comfortable, pleasant staff, room was well appointed and clean with everything in working order. Would definately stay again, would just avoid the Bar areas. Frustrating queueing to check out to then be told I needed to join another queue due to the fact that although the desk was in fact marked reception today it wasn't. Also prices on the lounge bar menu aren't what was charged, states £4.80 for a bottle of Beer and then charged £5. Also a "discrentionary" 12.5% service charge is automatically added to your bill. This made a bottle of Beer and a Vodka & Coke over £16. |
7.5 |
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Alison
Mature couple
wakefield,
United Kingdom
November 11, 2009
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The location was brilliant, just round the corner from Lancaster Gate Tube, No 46 bus from Kings X/St Pancras Station stops outside hotel, our room overlooked the Eye and the city. The rooms are luxurious. You would be hard pressed to find better at the price we paid. We were upgraded to a deluxe room on the 15th floor but it was a smoking room, because we could not open the windows the smell of cigarettes was constant. However, this is NOT a complaint because we had been warned it was a smoking room on arrival and were offered a no smoking room, however, the location of the room we had was worth it! |
10 |
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Andrew
Young couple
Kings Lynn,
United Kingdom
November 8, 2009
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The very friendly staff. the comfort and feel of the hotel was very good. brilliant location. |
8 |
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Anonymous
Group
Kuwait
November 3, 2009
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the rate of the hotel beside the location it was good enough the cleanin staff some of them were very good, and the other were really carless |
7.5 |
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Niamh
Solo traveller
County Cork,
Ireland
November 3, 2009
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ideal location for london shopping and very close to underground meals very expensive |
9 |
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Danny
Mature couple
Montreal,
Canada
November 3, 2009
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The staff is competent and efficient. The rate through booking.com was good. The location is excellent, close to train: Paddington Station and to metro: Lancaster Gate. there is a nice Cafe across the street from the hotel (Bathurst street) which is a good and cheaper alternative to the expensive breakfast of the hotel. Everything that is not included in the room rate is very expensive. Internet connection cost GBP17 a day, printing cost GBP1 a page, two courses breakfast is GBP46. |
8 |
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Anonymous
Mature couple
Malaysia
November 3, 2009
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good location, hotelroom size reasonable, lobby presentable your water piping and air contioning/heating system need to be checked before be allowing guess to move in. |
7 |
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Sarah
Young couple
Corby, Northants,
United Kingdom
November 3, 2009
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The staff were responsive and the room was a good size |
7 |
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Martin
Mature couple
Dublin,
Ireland
November 3, 2009
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Football Match Shows Shopping I had a cocktail in the Island bar and was given it in a wine glass I saw the bar man ask the 2 spanish girls who were serving would they like some and then put the rest of the cocktail in 2 smaller glasses and dressed them up and left them behind the counter for them so I feel thats why I was given such a small measure at around 8 pounds for my drink I was annoyed by this.I lived in Spain and can speak Spanish so could understand what was going on. |
8.5 |
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Abdulaziz
Young couple
Riyadh,
Saudi Arabia
November 2, 2009
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The place is very near to the hyde park. The rowdiness of the concierge, door of the room can't prevent the noise from corridor to come in. |
4 |
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Anonymous
Family with young children
Germany
November 2, 2009
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excellent location, friendly, helpful staff, booked a city view so didn't expect much but actually had a not bad view of Kensington Gardens and Wembley in the distance nothing major - bathroom a bit dark and no light above mirror and shower head could not be moved. Breakfast arrangements a bit confusing and weren't really explained until the 2nd day, though to be fair they didn't charge for my 5 year old. |
7.5 |
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Anonymous
Family with older children
United Kingdom
October 31, 2009
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Great staff, really helpful |
8 |
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Peter
Mature couple
Lewes,
United Kingdom
October 31, 2009
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They had no record of my Booking.Com reservation but when I showed them my booking number and a copy of my confirmation they were apologetic and eventually gave us a nice room. I did not like the fact that they had no record of my reservation through Booking.Com but it did not seem that it was the hotel's fault. We were very stressed whilst we waited to see if they could find us a room. |
9 |
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Gina
With friends
Kenwick,
Australia
October 30, 2009
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Helpful staff, excellent facilities, located close to public transport. |
9.5 |
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Marc
Young couple
BrUXELLES,
Belgium
October 29, 2009
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the comfort, which allowed quiet moments with a good tea and biscuits after a full day walking and shopping in the city |
10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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