Royal Lancaster

出張者に必要な最小限度のインフラはある。ラウンジ他室内のリファービッシュが必要ではないか。

地下鉄の駅も近く、目の前には公園がありロケーションが大変よかった。スタッフも親切でした。

今回は両親との旅行でしたので2部屋の予約をしました。提示された2部屋の階数が違っていたので同じ階に変更をおねがいしたところすぐに対応してくれました。その点は良かったのですが同じ階でも大分離れた部屋になってしまいました。2部屋で予約した時点で隣の部屋にはならなかったのでしょうか。

フロントなど対応が良かった。

部屋の中の煙探知機が　数回なったのが　誰も来ることもなく　何も説明もなかった事が　気になった。

The service and that it was very close to Hyde park

The refrigiator didnt funcioned

We only stayed at the Royal Lancaster for one night. The reception staff were excellent we even got a free room upgrade. The Hotel was clean and the room facilities could not be vaulted. We did not have the breakfast which at £23 was very expensive.

location and staff

stiff-upper-lipishness of whole experience

Very comfortable and convenient to many of the key central London attractions. Staff were charming and unstinting in their helpfulness. Room was spacious and atrractive.

The Island restaurant offered good, pleasant service with well presented dishes. The menu was a little too adventurous for our taste but it would have pleased many.

Please write at least 15 words Location

Food choice in room service

Clean rooms, Clean Bathrooms, good toiletries, smiling and friendly staff. Brilliant location, close to main shopping area and just a hop to Underground station.

We had booked 3 Double rooms with City View, but the first day we got only twin rooms due to non availability.These were though efficiently converted into Double Rooms from Day 2. Also City view was just a look at the hotel Car Park and nothing more!

Reception staff and room service was very good and efficient. The room was clean and served the purpose we needed it for, which was a rest stop before embarking on the London Moonwalk!!

I would only say, that as we got the room on a special deal, I found the standard of no better, if not less than a Premier Travel Inn (for which you get breakfast). The reception area was far superior but the rooms were not and the furniture looked a little shabby. For the price we paid it was fine, but would not want to pay the usual room price as on the website.

Excellent location just away from the hustle and bustle of the west end but right by Hyde Park and with Underground station immediately below, taxi rank outside and buses along Bayswater Road. Very comfortable hotel, effective air conditioning during hot weather. Own car park although expensive.

Location is excellent

Dealt with two different concierges during our saty. Both were very unhelpful and provided us bland and vague answers. It was like they wanted to stop talking to us as quick as possible. Room very small and poky. all the cleaners did was make our bed. there was no cleaning of the room at all! Would only recommend this hotel if a deal similar to the one I got was available.

Attentive staff and touble free parking.

Noisy plumbing and aircon. Would have asked for a different room of staying more than 2 nights.