Lancaster London  

Комфортный номер, постель - одеяло не плед,а с пододеяльником, две комфортные подушки. Метро и остановки автобусов рядом, заказ такси дешевле, чем от аэропорта

Вечерне-ночное обслуживание на ресепшн,при заезде попросили карту,прокатали и не сказали, что заблокировали на 250 фунтов больше.При обнаружении списания больше,чем было забронировано,спутились получить объяснения о несанкционированной блокировке, в ответ услышали, что в этом отеле блокируют на всякий случай и за завтраки, за интернет, за бар так,как русские и украинцы потом не платят. В первый раз встретили такое недоброжелательное отношение рассизм и мошенничество.Evening and night service at the reception,upon arrival requested a card,laminated and were not told that blocked the last 7 days,250 pounds more.In response,heard that the hotel block,just in case,and for breakfast,for the Internet,a bar as guests will not want to pay later.

Хороший отель. Не очень дорогой. Отличное месторасположение. Рядом метро, парк. Номера немаленькие. Красивый вид из окна. Отличный завтрак, но за дополнительную плату.

Хороший, чистый, комфортный отель. Очень удобное месторасположение, рядом метро. Очень отзывчивый, приветливый персонал.

Жалоб нет.

central for business and shopping. friendly staff and very professional

for the first time I found that the cleanliness in such a good hotel unacceptable I reported and they moved me .I have been to this hotel 5 times .The manager and the deputy manager are excellent to deal with and to give me all the support.That is why I will give it another try and next time I will choose to book in this hotel.

Everything was wonderful.The room was very clean and breakfast could satisfy any demanding customer.The staff was very helpful.Excellent Location only 1 minute walk to underground and bus station.

Breakfast was not included at the room's price.

The hotel is in a great location for any London visit. The staff were very friendly and always helpful.

I didn't like the noise level in the room. We were given the room by the lifts and by the housekeeping cupboard. Woken up every morning by banging doors and telephones ringing outside of the room.

Location, service, staff, room view.

Everything was fantastic we loved staying here and when we come back to London on day this is where we will be staying! The Staff go out of there way to make sure you are happy, the room was nice and big,clean and very relaxing. The restaurants at the hotel are both delicious with excellent staff. We didn't want to leave!!!

Friendly staff

Decor looked a little bit dated

Situated central

Trafikk noise during the night

Friendly welcome. The staff was very helpful and pleasant. Good location. The underground just below the building. Easy to get to all amenities. Right next to hyde park, great location. Quiet and nice hotel.

Had to pay too much for breakfast, 15 pound per person. Clean sheets, but could have been cleaner in the bathroom. Only one chair in the room.

i booked a double room, but they give me a triple room, after i complian it, they changed us to a preminer suite, very lucky we are!! that's amazing~then we had an excellent experience there!!

need to pay for the wi-fi

I made a reservation on internet with credit mc which was accepted At final payment it was not accepted. I had to go to the bank to collect cash money. For me it was not a professional treatment.