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Base Serviced Apartments - The Docks
The Strand, Liverpool City Center, Liverpool, L3 4EY – Show map
Excellent location – rated 9.2/10! (score from 73 reviews)
Rated by guests after their stay at Base Serviced Apartments - The Docks.
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The most recent booking for this property was made on Aug 29 at 2:07 PM from the United Kingdom.
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73 verified reviews
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Base Serviced Apartments - The Docks's staff speak: Polish, English
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No internet access available.
Public parking is available on site (reservation is not possible) and charges apply.
Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
2:00 PM - 10:00 PM
9:00 AM - 10:00 AM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 4 years stays free of charge when using existing beds.
The maximum number of cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Base Serviced Apartments - The Docks accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Check-in time is between 14:00 and 22:00 at the office, apart from Sundays, when the office closes at 21:00. Alternative arrangement can be made for all check-ins after this time, but they will incur a fee of GBP 20. The office is situated in Hudson Gardens, and all keys must be collected from there, and returned there upon check out.
The office address is: 2 Hudson Gardens, 136 Duke Street, (off Cornwallis Street), Liverpool, L1 5BB.
The property has an over-25 policy and is very strict on noise pollution, as the apartments are in a residential block.
The property does not accept stag or hen groups; such bookings received will be subject to cancellation.
The property reserves the right to request a photographic ID and to pre-authorize a security deposit on the credit/debit card (must be the same card used for the accommodation pre-payment), from GBP 50 up to GBP 250 per person by chip and pin terminal on arrival. Please be advised that cash, visa electron, solo or laser cards are not accepted as a method of payment or for a pre-authorization.
Please note that check-in and key collection take place at: 2 Hudson Gardens, 136 Duke Street, (off Cornwallis Street), Liverpool L1 5BB.
Based on 73 reviews
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balcony and view
some of the fixtures in apartment were a bit worn and in general the apartment wasn't very clean
The central location that's why we picked it.
It was Far Too small for two couples.The second bedroom only just fitted a standard double, you could only get out one side! The bathroom had a faulty shower,a broken, sharp loo handle & cracked sharp floor tiles. Such a let down.
Great view over the Albert Dock. Apartment was clean. The staff were very friendly and helpful. Perfect location, shops, bars restaurants and museums all within walking distance
Not the most comfortable of beds and the light curtains don't block out the street lights!
the balcony. . the rooms .....we enjoyed most of it....staff very helpful... were good...
the balcony wasn't up to my standard, it could have cleaned down before we went into it....and it needed a table and chairs on the balcony. the tv wasn't up to much it did not work , but it didn't stop our enjoyment.....
Location was perfect. Ideal place to stay with family or friends
The location was excellent and the apartment was stylish.
It was overpriced, We have stayed in nicer more exclusive hotels that where cheaper.The standard wasn't quite what they made out.We thought the preauthorisation deposit was very high,we were charged the same as it cost to stay there.
Space, facilities, comfortable, safe, area all very good, ideal for a young family, overlooking the marina. Quiet location with good restaurant next door. Close to centre and taxis are cheap though I wish I had taken the car for convenience
Check out time too early at 10am. No cleaning brush or mop.
Apartment was very clean and in good condition
Apartment was further away than advertised and my sister in law has heart problems and therefore found the distance too great to walk to the Echo and Liverpool One. The time for checking in was incorrect on the website and checkout time was no use as we had to catch a flight at 8.15am. The locks on the door was very difficult to open.
Great Central Location Close to everything
Our reception at the gated premises received abuse by another resident. The staff were informed and did their utmost to counter this.
Excellent customer service
Access was a problem only 1 set of keys so going out different ways was impractical
Ideal accommodation for our purpose. Centrally located for conference centre . Parking availability a bonus. Beautiful views across the docks.
The smell from the trash cupboard permeating up through the lift shaft. Quite awful when travelling up in the lift.
Views, quality of furniture and equipment. Location, close parking. Felt like luxury break. Was so impressed!
Only one set of keys so you couldn't get out of the building complex unless somebody came down with the fob.
the location was excellent for city centre and all the main tourist attractions. The apartment was very clean and comfortable. Staff were friendly welcoming and helpful.
No wi-fi. no music docking centre or radio, although radio channels were available on the tv. TV reception was poor.
The view The location The decor in the lounge area
No blinds on the window of the sofabed room. Only one dishwasher tablet Dirty floors in the bathrooms
Asked for early checkin-normal check was at 2pm-told we couldnt check in till 3pm -thats later than normal which was poor
the accomodations and the service from staff was to the expected standard.
I was not inpressed that they took a $400 deposit and did not return it when leaving, they had told me it could take up to ten days to return it. Althought the staff were very accomodating , I found it very inconvenient that the key pickup for the apartment was in the city centre and the apartment was at the docks in Liverpool. There was no wi-fi available at the apartment and no opportunity to purchase it.
We never had a linen or a towel change during our stay
Loved the location. Aparent clean, comfortable.
Couldn't check in till 2.45 - very late. No wifi. One set of keys between 5 people was very restricting. List of local takeaway restaurants that diluted would have been very helpful.
Everything best UK city break by far.
Not a thing absolutely petfect.
Great location, v spacious and exceptional clean all round fantastic time thx
The view could have been better!
Good facilities, good space views, outside space parking facility, efficient staff - good reception, easy to check in and out.
A little too far from the centre. No wardrobe or mirror in 2nd bedroom. No outside table and chairs
The unesacerry charges and over priced charges
great location - 10-15mins walk along the waterfront to conference centre, on the marina, can walk along the main road when coming back late at night, quiet and well lit. good facilities within the apartment, very clean and comfy, issued 2 sets of keys when asked, staff rang the day before to ask about check in time, helpful directions email also sent before travel, staff very friendly when went to office for check in/out, excellent value for money especially as booked it 'on offer' through booking.com
We was in a prime location for night out and echo arena
Picking up keys from offices about a mile from appartment
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