Radisson Blu Hotel, Brighton

very helpful staff

Our room on first floor was above the street, really noisy, people shouting and swearing til 4am, shame as the staff were lovely and its so central.

Great central location by the pier, the beach, the Lanes, shopping and restaurants.

Other than the professionalism/helpfulness of the staff, there is not much to recommend this hotel.

The rooms are terrible, the internet was terrible, the restaurant is terrible.

interesting place. the staff were very nice and tried to be helpful. but they were understaffed, with often there was only one person to deal with the arrivals/departures and questions of clients

The first apartment we had was very bad, but after insistence we were moved to another much more comfortable apartment. Most of the apartments are split on two floors which is not very practical. Also the lift doesn't go to the floor so you need to drag bags up stairs. the apartments were recently renovated, but poor workmanship

Good service, nice location~

I liked the decor, location, informative and welcoming staff (apart from one). The room was clean an comfortable with great sea views.

My stay in Radisson Blu was a waste of time and money. I was totally dissatisfied by their customer service.

Great location and the staff were excellent - extremely polite and very helpful. It was my boyfriends birthday and the hotel gave us an upgrade to a junior suite which was a lovely room with a fabulously comfy bed.

For room rate was good given we had an upgrade, however if we hadn't been given the upgrade I would have rated the value as fair as the standard rooms were quite ordinary in decor. Parking is expensive at £18, but parking anywhere in Brighton is reasonably expensive. Aircon wasn't working, but it didn't spoil our stay at all.

Friendly helpful staff

Air Con not working and neither was their wi-fi - cost cutting measures?! Room very hot and noisy (from traffic and people outside).

Most of the staff were helpfull and the hotel was clean but apart from that I did not find the hotel nice

Carparking none . food was terrible in restaurant and we were only ones in it ! bar service very poor and waited ages for bar staff to appear . we were told wrong road for a carpark and drove 3 miles looking for the road . when we got back to hotel after bout an hour and went to our room our uggage was still sitting in reception .

Comfortable bed, breakfast was filling and with plenty of choice, good location within walking distance of most places i.e. shops, seafront, station.

Air conditioning was (still!) not working which meant we had to open the window at night and there was a lot of noise outside, wi-fi also not working.

helpful staff

When I booked I asked that there were not steps to the room as my father is on two walking sticks - and also for two rooms for couples. It was suggested that we had an apartment which was up lots of stairs or you went outside to the firedoor which had to be opened by a member of staff each time. Also there was not wardrobe and one room had bunk beds - clearly for a family and totally inappropriate. The staff relocated us but not without much upset to my father. Also the internet was down which meant I could not use my laptop.

Location close to seafront and shops & restaurants in town. Helpful (Italian?) desk clerk who went out of his way to convert a power adapter to enable us to charge our phones and camera. Thanks again! The decor of the hotel is quite nice too, stylish breakfast room.

The airconditioning system was not working. We were not told about this at check-in, and woke up hot and with a headache the first night. It made our stay very uncomfortable, sleeping in the muggy heat trapped room was a struggle. As a result we felt tired and irritable in the daytime, and it compromised our stay in Brighton. We were given an apology, some free cold water during the night and a sizeable discount by the hotel manager, so at least our complaint was taken seriously. At breakfast we were not impressed to see salt and pepper presented on small open dishes, which invite you to use your fingers to apply salt & pepper. We found this unhygienic, particulary at a time of a swine flu epidemic. Front desk is not good with directions.